Good evening, everyone! We rested in Apsara from 16.07 to 27.07. The sea is excellent , just crystal , pine trees, nature is just super. The location of the hotel is excellent, the food is delicious, thanks a lot to the chefs and girls working in the dining room! We lived in a 4-storey building, a guard settled us at night (a very helpful person helped to call an ambulance for a child and call the insurance company at night, since there are no administrators at the reception at night) Administrators are generally terrible , evil , they can 't say anything, they will never smile, the composition of administrators definitely needs to be changed ! The room is so - so , everything is old , for an additional one . the beds were all broken, the request to change them was answered, we all can't help anything, so also a thin mattress, we just slept on pieces of wood!!! The cleaning was only to take out the trash and give toilet paper, the cleaner on the 3rd floor is generally a slacker!!! They take a lot of money, but the service and attitude to the guests are certainly so-so ! Of course, the owners of the hotel do not think about their guests at all, providing washed bed linen, towels, broken beds with holes and such terrible staff!!! And so the rest was very pleasant, the beach is magnificent, nature too! Abkhazia is a country of the soul, but apparently not for the employees of this hotel!!! Dear owners of the hotel, a huge request, to change the staff at the reception and make repairs in the 4th building, well, at least change the furniture and close new linen and towels!!!

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Юлия Максимова

Level 7 Local Expert

We stayed at this hotel from August 9 to 17, 2024. The territory is very green, beautifully maintained. We lived in a two-storey building on the ground floor. Wi-Fi catches at the reception, in the room on the balcony, we had enough. The room, of course, is already "tired", but very spacious, the balcony is also rather big and all framed with greenery, if only a small table could be added to the chairs, then it would be gorgeous at all. The room has a wardrobe, a large bed with bedside tables, a sofa, a coffee table, a bedside table with a TV, a mini fridge, a kettle, cups and glasses. Air conditioning is available, but because of the shade created by the plants, we didn't use it much. In general, the weather was very comfortable, at night the open windows and the balcony created a draft. Room cleaning every day! In 8 days, we changed the bed 3 times and towels 5 times! Our package included breakfast. The breakfasts are monotonous: two porridges, fried and boiled eggs, sausages, 2 types of cheese, butter, sour cream, pancakes, pancakes or casserole and cheesecakes, tea, coffee, and so on every day, you will not stay hungry, and if you correctly alternate this set, then you get a variety. But the main prize is a close beach with pine trees and a gorgeous sea. I would love to return to this hotel again and I can also recommend it to people without excessive requirements.

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Мария Прайм

Level 9 Local Expert

The hotel has a very good location, a beautiful, well-groomed territory, a cafe has opened on the territory of the yellow building. The beach is 5 minutes away along a pine grove. The beach is cleaned, there is a rental, toilet 25p. The food is delicious, but a little monotonous (breakfast / dinner), there were not enough vegetables, fruits and variety in drinks (only compote at lunch). We were at the end of May, but despite the low occupancy of the hotel, the light bulb in the room was changed for 4 days, the broken handle was never fixed on the window, although we reminded the administrators several times. Get ready for mosquitoes! There are no screens on the windows, they were saved by a fumigator and a spiral on the balcony)) Even at night, the barking of dogs from the street is very audible The air conditioner was not particularly cooled, apparently it had not been serviced for a long time

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