Apsa
34 reviews
October 20, 2024
We rested here for a week in October.
I'll start with the pros:
-location of the hotel
- everything is new
-everything is within walking distance
- close to the sea
-beautiful view from the windows
Minuses:
- the location is also a disadvantage, keep in mind that in summer there are a lot of people, music, etc.
Since we were almost out of season, it was quiet and no one bothered us.
-50/50 cleaning, towels that had already been washed came across with stains
- it was pretty cool in the room, the radiator is standing, but it didn't work, they didn't bother to ask to turn on the heating anymore
- I liked the admins in general, but I had to either ask several times, or wait for something, go and take it myself
- here they complained about the lack of sound insulation, do not wait for it, the walls are plasterboard, and when the balcony was closed, sometimes we did not even understand whether it was open or closed, since the noise was perfectly audible from the street
-the dryer on the balcony for things is not practical and inconvenient as much as possible
- a day cost 8,900 just for accommodation
- also advice to the owners:Kettles also need to be cleaned🙈there was so much scale!Simple recipe citric acid + water +boiling = clean kettle!Cheap and angry!But we didn't find a lemon anywhere, we bought a remedy, it didn't really help, so I advise you to take it with you just in case.
Result:one thing I realized is that in Abkhazia, it doesn't matter which hotel, for 5000 or for 15,000, the service is equally NO😁😁😁😁
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10
September 15, 2024
We had a rest in September for 2 weeks. A new hotel. Polite staff. Good location, there are many cafes and service points nearby.
Of the advantages:
1. Own parking. You can leave the car for the whole vacation. It's too narrow.
2. View from the room. We had room 304 on the third floor with a view of the sea and the forest. Very pleasant.
3. The staff. They are very polite and always ready to help.
4. The room. Fresh renovation, heated floors in the bathroom, good plumbing. There is always water, even in the event of a power outage.
5. In the second week of rest, they started making delicious coffee and cocktails, then they plan to add breakfast
Minuses:
1. The most important thing is sound insulation. It's strange that no one has written about it yet. There is no sound insulation in the bathroom as such. If a neighbor suffers from binge drinking or indigestion at night, then unforgettable special effects with full 3d immersion in the atmosphere are waiting for you. That's exactly what happened with us. The entrance door also has poor sound insulation. As soon as the neighbors start making a morning fuss, slamming doors and talking, it unpleasantly snaps you out of sleep.
2. Illogical location of the air conditioner unit. It is located on the wall on the street side at the head of the bed. When the neighbors turn on their air conditioner, you will hear the unit working, especially at night. I understand that the owners wanted to observe aesthetics and hide the blocks on the facade, but it would be more logical to place the block on the side opposite the bed, as well as the air conditioner itself. More on this later.
3. The backlight of the air conditioner is too bright. It is located exactly above the headboard of the bed and, when turned on, shines like a night light. Given the complete darkness in the room due to the beautiful blackout curtains, it turns out that this light is visible through closed eyes. I couldn't sleep.
4. Uncomfortable pillows. They are new, but too "liquid", they add up very quickly. It is not comfortable to sleep, and I really liked the mattress. In terms of rigidity, what is needed.
5. The speed of response to comments. Upon arrival, a problem was voiced with a non-working bedside lamp, a broken phone outlet and, most importantly, with a sagging glass door in the shower cabin. They said they would do it. A few days later, the problem was voiced again. As a result, nothing was done. Please pay attention to this, especially considering that the door in the shower costs 50,000 rubles according to the price list of the hotel.
There is no point in talking about pricing in 2024 at all. Someone wrote that there is no infrastructure in the hotel for this money. In fact, what do you need? A water park? He is in the defense industry of pitsunda. There are plenty of cafes and shops. The hotel provides everything you need to relax and I hope that in the 2025 season the cost will remain the same, taking into account the addition of breakfast for guests.
To sum up, despite the numerical superiority of the cons over the pros, the hotel is worth the money and gets a rating of 4 out of 5 solely for noise insulation. I recommend you to visit it. I wish the hotel development, success and prosperity. Thank you for a wonderful stay.
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3
July 18, 2024
We stayed at the hotel in the Comfort room in early July. The hotel is new, cozy, clean. The staff is polite and friendly. The location is simply gorgeous! It is 2 steps to the sea, visible from the window. There is a coniferous forest around. There are many cafes and shops. There was no noise from the cafe and the street in the room, despite the fact that the windows overlook the Cypress Alley.
The rooms are comfortable and well renovated in loft style. The room has towels and bath accessories, a hairdryer, an electric kettle, a large bed, 2 bedside tables, a folding armchair, a wardrobe, a table, a chair, a TV and a refrigerator with a mini-bar.
Cleaning every 3 days, breakfast is not included. Beach towels are changed daily.
During our stay, a cafe began to be equipped on the ground floor.
Among the disadvantages, I can note the lack of a refrigerator in the room, and insufficient storage space.
Overall, the hotel left a pleasant impression. I recommend it for a good rest.
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September 17, 2024
We arrived at the hotel for the first time. We took two rooms. We had a rest on 5.08-7.08. The hotel is new, wonderful and very stylish. I liked everything: location, rooms, proximity to the sea, infrastructure, awesome air. But the most important thing is the cordiality with which we were received: the hostess is a young, beautiful, intelligent, talented woman! Every detail in the hotel is done to the place, with taste and soul. They promised that they would open a cafe in the hotel. Thank you so much for the rest! I wish you health, peace and prosperity! We met and saw them off as family.
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August 30, 2024
An amazing hotel. Brand new, clean, and spotless. There are, of course, several minor decorative flaws (paintings, flowers, mirrors in some places, etc.) that do not affect the quality of rest in any way. Friendly and helpful staff, respond quickly to requests. Excellent cleaning - every 3 days, you can order the washing of your things.
There are beach towels, which is very convenient. If I had known, I wouldn't have taken mine, only they take up space in my luggage.
The bed, mattress, pillows are beyond praise, of excellent quality for a hotel. I would like a little more storage space, such as a bedside table with drawers or a chest of drawers, a closet was not enough for us (4 people). I think it will all come with time.)))
The sea is right "at the threshold", less than 100 meters and then if you loop))).
I definitely recommend it. I hope to come again myself.
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October 7, 2024
For me, this is the best hotel in Pitsunda.
Excellent staff friendly and friendly 🤗 The room is clean and very bright balcony with access to the pine Musser reserve with relict 40 meter pines. Excellent layout and design of the room I really liked the room is bright and cozy, thank you I recommend!
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March 5
We stayed at the Arsa Hotel in the summer of 2024. We do not recommend this hotel to anyone. There are many reasons for this. According to the rules of the hotel, check-in is at 13 o'clock, we got there only at 15, however, we had to wait about half an hour when the room cleaning was finished. When we entered the room, it felt like we had been hastily tidied up: there was a lot of hair on the floor, when we lay down to rest, the linen turned out to be damp, with an unpleasant musty smell. Then it turned out that we would have to adjust to the cleaning lady's schedule. At the next cleaning, we had to wait outside for 40 minutes. Unfortunately, the disadvantages did not end there. It turned out that in a hotel with one of the most expensive price tags for accommodation throughout Pitsunda, you need to take out the trash yourself, as well as beg for trash bags and toilet paper (they give out 1-2 bags and 1 roll of toilet paper for 3 people). There is no ironing board or iron in the hotel. Instead, we were offered to steam our belongings in the main lobby of the hotel. This is extremely inconvenient, because there is nowhere to put things, and I had to carry every item to the room. The mini fridge cannot be used in the room. Underwear is not accepted for washing, but there was not a single basin in which you could wash yourself. I had to ask for the basin, wait, and then, 3 days later, it was taken out of the room during our absence. It turns out that the hotel staff goes through the rooms without warning in the absence of guests. By the way, about the staff. Farid was sitting at the reception, completely ill-mannered, unable to interact with the guests within the framework of basic politeness. Whenever he was addressed as an administrator, in most cases he would interrupt without listening to the essence of the question and start shouting, while he was often calmed down by the cleaning lady! In addition, construction work was constantly underway at the hotel. And given that the walls look like they're made of cardboard and you can even hear conversations in the next room, you can imagine how loud a hammer, saw, or drill sounds.
We initially chose this hotel because we saw good photos on the Internet, read laudatory and, apparently, customized reviews. But at the same time, settling in, you can ruin your vacation.
In the evenings, the staff gathers at a table and discusses, openly, all the guests, dividing them into "good and bad guys." You will be "good guys" when you agree to live with one roll of toilet paper, one trash bag for the entire vacation, wash clothes in the palm of your hand under the tap, eat food without reaching the refrigerator, and also sit three on the same chair (although the room is for three people). By the way, food is not provided at this hotel, but judging by the price tag, it is included in the accommodation.
The only advantage of the hotel is the designer's work inside and out.
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April 11, 2024
A wonderful hotel, clean, cozy, spacious rooms with new furniture, fully equipped with everything you need, stable and fast WiFi. The view from the window is both on the sea and on the coniferous forest. Birds are singing in the morning, so you can forget about the annoying city noise, nature will do everything by itself. Friendly staff who will make sure that the guests do not have any worries during their holidays. The hotel is a two-minute walk from the beach. Many thanks to the owners of this idyllic place.
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April 10, 2024
A new hotel where you can relax with both company and family. Everyone will find their charm in this place. I'll start in order:
1. An amazing location where you can relax 100%. The hotel is located in a forest on the Black Sea coast. 2 pleasures in one.
2. Interior and exterior: the rooms are fresh, kettle, TV, wifi, towels, hairdryer and everything your heart desires is present. Each room has a balcony. Mine went out to the forest and in the morning, with the door open, I also enjoyed the singing of birds.
3. Surroundings: there are cafes and restaurants to choose from near the hotel on the beach. Everything is so delicious and at humane prices that after running in for a snack, we stayed longer to enjoy the view. And an evening with a glass of wine on the outdoor terrace, where you can watch the sunset, is generally priceless. And it's 1-2 minutes from the hotel.
I was in April, when the season was not yet in full swing. This is my first acquaintance with Abkhazia and Pitsunda, but this place is worth all the money spent. While I was on vacation, I met the owners of the hotel - very friendly, courteous and nice people. They protected my peace as much as possible. The success of my short-term vacation was not only in the country, the hotel, but also the people who took care of me. By the summer, they have grandiose plans for the development of the already opened hotel. And I will be happy to come and relax and look at the changes. Which I recommend to you
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September 3, 2023
The chic interiors, the quality of the materials are super, everything is very comfortable and selected with great taste. An expensive high-quality mattress on which we slept without hind legs, a great bathroom, a good wooden floor. The location is at the very end of the Cypress Alley, almost on the beach, on the edge of the Pitsunda nature reserve, from the rooms there is a view of either the pines or the sea. After the unsuccessful experience of renting a house in Abkhazia, this hotel simply returned the belief that there can be a quality vacation here.
I would like to wish the hosts, who settled us urgently and warmly welcomed us, good luck and keep the bar high further. I would love to come back here again
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4
September 7, 2024
We rested in August for 24 months. We had a 4-bed room with a "sea view". In fact, this is a room with a nice double bed and a pull-out sofa next to it. In fact, the view from the room is on the central street of the Cypress Alley district. But from the balcony you can see a piece of the sea.
The hotel has a beautiful facade, at night it is illuminated adding beauty. But the backlight is on the balcony, there is no way to turn it off, so if you decide to sit on the balcony in the evening, you will find yourself in a showcase, and you will constantly catch the glances of a huge number of vacationers passing to the beach and back.
The hotel has good new furniture, excellent plumbing, modern door locks, refrigerator.. it seems to be there, but you can't put your own there. It's like a minibar with unreasonably high prices.
Cleaning every 3 days, high-quality cleaning! But the hotel does not have a clothes dryer, the laundry dries on stands at the back of the hotel, so it is very convenient to scratch your back with a towel.
Sound insulation!!!! She's not there at all. This is the first time I've encountered this in my life. Being in the bathroom, you can hear the quiet conversation of the neighbors. It becomes very uncomfortable, and the sound of the outdoor air conditioner unit will not allow you to sleep
all night. The hostess of the hotel and her children at the reception behave as if you live for free.
The location of the hotel is very good, the sea is nearby, a gorgeous grove. But the price is incredibly high. We won't stop here anymore
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August 18, 2024
In general, the location of the hotel is good, right on the first line, you can walk through the forest a little away from all the cafes, but I give such an assessment for the work of the staff, the administrators are not friendly, they look at you from under their brows, they do not greet, it feels like I owe them something in life, especially the Abhaz administrator! No friends except residents are allowed under any circumstances ... and the very finish line, if I run out of toilet paper- for some reason I have to go to the administrator and ask for a roll, do you really think that I will steal a roll of paper by paying for a room for more than 10 thousand per day? Only the "wrapper" is good in this hotel, the rest needs to be developed!
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10
May 23, 2024
A wonderful hotel right on the beach, the rooms are modern, very large and comfortable mattress, everything is thought out to the smallest detail for a comfortable stay. I would like to highlight the responsiveness of the staff to any request! I will come back again and I will also advise my friends!
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September 7, 2024
I was vacationing with my family in Apsa in August, the hotel is new, the repair is not completed, the repair is done in the afternoon, it was such that they drilled at lunch when everyone comes to the room to give it away. The only beautiful photos of the hotel on the street are complete ruin , there is no parking, you leave the car either in front of the hotel on a narrow broken road or drive it to a dusty parking lot in the sand under the sun. Cows walk in the morning near the entrance. There is not a single urn, there is no place to smoke, cigarette butts are thrown everywhere, garbage from the room needs to be taken out to the reception and just left there because there is simply nowhere to throw it. In the morning, a truck is eating, the body of which is loaded with bags of garbage, and these bags can fall on the roof of your car that you are parking near the hotel. On the very first day, our five-year-old child went to the toilet in the room and did not come out because the magnetic lock broke, I picked out this magnet with a teaspoon for 20 minutes to open the door, opened the child's fright crying, while I was opening, a hotel employee ran in trying to help, only hindered when the child opened the door, she had not yet left, grabbed the door and started to examine the lock and for some reason closed it, the child did not have time to come out again, cry again with a teaspoon opened for 5 minutes. I asked why she did it? 🤷♂️ in the morning , they put forward claims that we were slamming doors loudly and generally behaving noisily , one more remark and we will be evicted ! That's the kind of staff there. There is no sound insulation, you can hear what the neighbors are talking about behind the wall, for two nights the neighbors had fun drinking behind the wall, but strangely enough they did not make comments, the splitsystems on the street are rattling so it is impossible to sleep, I suffered for a week. They know the problem, but they can't do anything about it.🤷♂️ . I had a comfort room, the price was 13,500 , the price for it was from 7 to 9 ₽ comfort and relaxation, no staff, just beautiful photos. They don't have their own beach, there's nothing but to spend the night. There is a terrace on the street, there are tables on it, but you can't sit on it, they will remove the chairs. I strongly do not recommend negative comments!!!!!!!!
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2
April 10, 2024
A very cozy hotel with stylish and comfortable rooms. It is located 30 meters from the sea, the windows of the rooms overlook a pine grove where birds sing. Responsive staff. A great place for a quiet and relaxing holiday! We will definitely come again
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April 10, 2024
A cozy mini-hotel right on the shore of the sea and at the same time in a pine forest - excellent location 🤗 Comfortable rooms and the most friendly staff👍 I wish the owners prosperity and all the best🤩
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September 9, 2023
This is just a reward for us and other vacationers who are used to relaxing in comfortable and modern hotels. Of all the hotels viewed, this is just luxury. And most importantly, everything is new and modern: beds with perfect mattresses and snow-white linen! A towel for the hotel and for the beach is separate - ideal and snow - white 👍 The rooms are new and very spacious ! And most importantly, framed windows on two walls of 4 overlooking the forest and the sea, a kettle and a modern mini fridge in the room. Internet and TV connection with a large number of channels for you! Cleaning and changing of towels daily 👍
Slippers, toothbrushes and shampoo with liquid soap from dispensers right on the wall 🙌 howling can be easily arrived - everything is there ‼️ Very pleasant staff and receptionist, immediately helped to carry suitcases and fulfilled all my wishes for accommodation. And of course, it is impossible not to note this location of the hotel - we have not lived so close to the sea yet and on this famous cypress street among the forest and such healing breaths of nature. Thank you very much to your colleagues and employees for what you are and for your high-quality work. Success and prosperity to your business and I hope that you will quickly expand and there will be more such hotels in Abkhazia. Because I'm afraid that you will definitely always be full and we always want to stay with you 😍
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December 1, 2023
It's just a heavenly place on the border of a pine grove. The sea is nearby, an alley with various cafes (the Chacha family cafe just rules). Excellent attitude of the staff. They will open a hall on the 1st floor - it will be just super! It's expensive, but such a place can't be cheap.
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January 1, 2024
A very nice hotel. A new and thoughtful interior. Modern, stylish, concise.
Super administrator. Individual approach to each guest. And an unambiguous recommendation to friends. Wait, I'll probably be back 😊
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September 7, 2024
We stayed at the hotel , comfort + room . The cost in August is 14,500. There is no noise isolation from the word at all , the outdoor units of the air conditioners make noise so that it is not possible to sleep . The water from the air conditioner drips onto the metal ebb , it 's just torture . At lunch, you can listen to the puncher as the owners make the dining room at the height of the season. I do not recommend staying at this park hotel.
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January 6, 2024
We had a rest in January 2024. The hotel is modern, the facilities are excellent. The heating is running, the room is very warm. A responsive receptionist will do everything for the comfort of the guests. We booked in advance, all our questions were resolved promptly! We would come here again, only in the summer.
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August 23, 2023
I was pleasantly surprised by the service - 100% European. Rooms are cleaned very often, who has been to Abkhazia will appreciate it)) Mattresses are orthopedic. What you need after long excursions. The rooms and beds are large, with a new renovation. Not like in Soviet sanatoriums. The beach is 10 steps away! The beach is cool - shower, toilet, sea of restaurants, entertainment sea - tablet, banana, etc. Laundry, ironing at the hotel - all inclusive. In general, the service is like in Moscow, I liked it) The prices are affordable for such a level of service, it is difficult to find such comfort in Abkhazia.
I definitely recommend it
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November 15, 2023
The nicest hotel. Everything is new, modern. Excellent staff. Responsive. Well, the most important plus is the location...I recommend it to everyone. We went to this hotel 2 times in a month and will definitely come back
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May 17, 2024
The loyal administration of the hotel. They are going to a meeting on all issues. Very good location, you can see the sea from the window, there is a cafe nearby.
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October 19, 2023
A wonderful comfortable hotel on the seashore, 5 meters from a wonderful beach, the rooms are chic, the staff is very friendly, expensive) in general I recommend
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September 20, 2024
A new hotel, a quiet place as it seemed at first. But the audibility from the next room is terrible, you lie in bed and hear what is being done in the bathroom of the next room.
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August 11, 2023
Thank God we didn't move in here and it's all thanks to the administrator Olga. The most inadequate person who does not know how to communicate from the word at all.
The situation was that I asked her to take a picture of the view from the room, because there is no photo in the gallery of the hotel, after 8 hours of empty dialogues, Olga said that she was not interested in us coming and she was not going to take pictures of anything, so draw conclusions friends before choosing accommodation
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March 9, 2024
An unforgettable vacation. Polite owner, beautiful beach. Let's go back again
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January 7, 2024
We stayed for one night, the place is amazing! The hotel is new and very decent!
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November 6, 2023
A good hotel, worth your money,everything is clean restaurant near the sea forest
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October 5, 2023
Inflated room prices. In general, it is not clear what pricing consists of. There is no territory of its own, there is no swimming pool. Only the sea is nearby and that's it. Yes, the rooms are new and beautiful, but there must be at least some infrastructure to set such prices
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October 12, 2023
I recommend both the park and the sea nearby in the noisy season.
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October 11, 2024
A beautiful place!
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September 21, 2023
A great restaurant
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