I contacted this company a year ago to purchase and install an air conditioner. I was satisfied at all stages. Manager Sergey was always in touch, promptly answered questions, helped with the selection. It is convenient that the sale and installation are in the same hands — there is no habitual "it's not for us, it's for the installers." Everything is clear and without delay.
The air conditioner began to make noise when working - I applied under warranty — the air conditioner was replaced in a short time, without delay and excuses.
Plus, the company provides annual maintenance, which is also convenient. All transactions are formalized: checks are issued, everything is transparent.
The impression is positive. Unlike most of them, where they forget about you after you pay, here you can see that they are working for a long-term cooperation. I installed the air conditioner for myself, now I'm ordering the installation for my parents. I recommend.
I wanted to buy a gree bora inv r32 35m2 air conditioner, took the money for the prepayment and signed a contract, the next day I got a call saying: "either you change your mind in favor of an air conditioner that is designed for 25m2 or take the prepayment." To the question, what is the reason? There were no clear explanations (I assume that the necessary air conditioner simply did not turn out to be there, although they said that it was there and a contract was concluded). As a result, I had to drive halfway across the city to pick up the prepayment. I do not recommend buying here!!!
P.S. Advice: if they ask for an advance payment, ask them to replace this word with a deposit, then x2 will be refunded to you if refused. And read the contract.
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Level 10 Local Expert
March 15
We bought it last year, the air conditioner is good, but nothing else is good from this company: the installation was put on the old highway, the holes in the wall were not repaired, the wind was blowing until they found the reason...The installer arrived and fixed it... Further on, the external unit was also mounted on old rails - it was wobbly, showed during installation - they replied that it was normal, but after the wind all the bolts unscrewed and fell out, the external unit was held on one bolt, called several times - zero reaction, I had to write a complaint to the website - they reacted, the installer arrived and was even indignant, why are we complaining? In general, I do not advise installation and maintenance from the word at all!!! No one has ever heard of quality or safety in this company!!!