It kills a terminal that does not accept 10,000 e bills, you have to change at the checkout every time, two cashiers never work at once. If you get to lunch, you have to wait an hour. It's infuriating. There is no app where you can pay, which is already very strange for modern life. The service at this level leaves much to be desired.
The employees are incompetent. Roughly speaking, they do not know banking procedures. You ask a question, they start asking each other or sending them to their offices. Yes, there are many things missing from banking products. The branch in the ORAL shopping mall is generally open for beauty, I have been there four times, and there both the cashier and the manager are sent to the head office on Ihsanov.