Jsc Anorbank
511 reviews
April 28
When I had gone there they said our service is not working, come back few days later, but then I came back after a week but still was not working
1
February 10
My favorite bank that work 7 days a week. Unfortunately, the queue for the cashier desk is huge though.
1
April 18
The worst bank in the world. I do not recommend it. Very high interest rates. Terrible.
1
July 16, 2024
Staff is ignorant they dont care about quality the most important thing is how to elapse time as fast as possible one star is more than enough for’em
4
October 13, 2024
The worst bank ever! Rude receptionist and lazy staff
2
2
May 17
Respect
September 18, 2023
Digital bank, good rates. Lot of products, good quality service
3
February 24, 2023
Too many people. Poor client management
4
April 17, 2024
Otlichno
1
1
February 19, 2023
Good job
2
1
March 24
A new universal Bank that is developing rapidly and dynamically. The bank has a good application. A high-tech bank office. The clients are very comfortable. I am familiar with the bank's employees, as we are a partner bank, very professional staff.
See original · Русский
1
2
March 30
I'll start with the fact that the bank doesn't care about the customers, the bank doesn't have a lot of parking, it's not always possible to park there, in my case it turned out while I was waiting for my turn at the bank, and there were huge queues, the bank guard was looking for me, and says park the car in another place to the question why? He replied that it was a parking lot for employees. And to answer my question, where should I park? He said I don't know. The road is narrow there and there is a stop sign that says it's forbidden, you can't put it in the courtyard, there's not much parking a little further towards Tiin Market, but there's also a place to put it. In short, a bank for people without a car is not recommended. Also, the banking conditions and service are not very profitable.
See original · Русский
2
May 12
As a non-resident, I came to open a salary card. A very long wait. It's like a train station on a Monday afternoon. There's nowhere to sit. As a result, it takes an hour to open the card. There is only one office in Tashkent. As a result, it turns out that this is only the filling out of the questionnaire that can be done on the first visit. And then you will need to come again to create a receipt request. And then wait an hour for the production.
Separately, I would like to add that the TP was told on the phone that all this can be done to a non-resident only on weekdays. But in fact, it turned out that this questionnaire is approved only on weekdays. And you don't have to come exclusively on weekdays. Confusion and frustration. The Middle Ages.
See original · Русский
January 19
Disgusting app! Disgusting bank and its service!
On December 31, I paid for the product in a foreign online store, but unfortunately, for certain reasons, the product was not shipped and the store made a refund. The funds were not returned to me from the bank. Due to the holidays, I did not immediately contact the representatives of the bank, but on January 9 I decided to contact them in the chat of the application, two employees of this bank assured me that they had not received funds from the marketplace. Later in the same marketplace, I needed to make a purchase again, but now, during the payment, the money was immediately debited from the card, but the store never received it. This time, I decided to call support. After waiting in line for 15 minutes, a bank employee answered me and, after checking all the information, began to assure me that the money from the new year had been returned on 01.01 and I was so inattentive that I probably didn't notice it!!! Although there was no SMS from the bank, there is also no refund in the monitoring of the application of this transaction. As a result, throughout the lengthy conversation, the bank employee assured me that I simply did not notice the refund!
Unfortunately, it is not possible for this bank to prove that I am not a camel. As for the re-order and the debited funds, they also haven't been credited to my card for a week, and something tells me that I won't prove anything in this case either!
Therefore, before you want to open a card with them and use it on an ongoing basis, think a million five hundred times, and are you ready to part with your blood just like that!!!!
See original · Русский
8
January 6
Since April 29, I have been going, calling and writing to the bank about receiving a Master Card.A month later, after swearing, the application was finally accepted, and now I have been waiting for its consideration for almost a month. The cards have good functionality, but the worst banking service and incompetent staff I've met.The promise of phone calls, help in solving the problem when going and calling the bank, and then complete disregard.
On 06.01.25, at the beginning of the year, the account of the virtual Humo husband card was not extended, as it was done in previous years.Without any notification, the account was closed on January 1, and more than a thousand dollars in soums were lost.Every day they promise to sort it out and return the money within a day.Thank you for the "wonderful" New Year's gift, Anorbank!
See original · Русский
6
March 23
I decided to somehow exchange dollars for Soums, looked at the favorable exchange rate on the Internet and the most profitable one was chosen in this bank. When I arrived, I saw a huge number of people crowding around the exchange and sitting on sofas. Taking the number, there were 200 people in front of me. After waiting for 30 minutes, the queue moved forward by 10 people. Spitting, he left. It seems that I wasn't the only one who chose this bank from a favorable exchange rate position. But I saw that they seem to have the most favorable deposit percentage (as of December 2024, 27%).
See original · Русский
4
January 15
Have you ever tried to get your own money? So you won't be able to do this, the withdrawal limit of 10,000 US dollars (per month) is a nightmare, but now imagine yourself when you are informed of such news. The application does not work transfers to another card and it turns out they are blocked, but your money is blocked. Changing personal data such as a phone number doesn't work either. Dear bank employees and management, please read this review urgently, otherwise many customers will abandon your bank. Please take note of these issues and fix them.
See original · Русский
10
1
March 3
It's a lame bank!!! Run away! Save your money! Money disappears from the card at night for no reason, when you are asleep and unaware of anything. Technical support in the app responds when it is convenient for them. It's very difficult to get through. You hang on the line fourth, then after a few minutes you find yourself fifth. And this happens regularly. It takes them a while to figure out where the money went. OK. The operator said he would call you back in 10 minutes, and several times. In the end, 40 minutes have passed and I am informed that I have an overdraft debt, which I closed 3 years ago. After visiting the bank, they spent 2.5 hours of my time searching for this debit. I have taken all the printouts and contracts, and I will write an application to the relevant authorities.
See original · Русский
5
December 20, 2024
It is the most UNRELIABLE BANK in Uzbekistan. His staff is not just unprofessional - they are frighteningly stupid. Apparently, the bank has a lot of bad loans. But all the work on their return comes down to phone calls. I connected a number that previously belonged to a bank customer, a certain Abdullah, who does not repay loans. For 3 months every laziness, bank employees call me with a proposal to repay these loans))). In 3 months, everyone called me back a dozen times. I explained it in a good way and obscenely, and I called myself - but every day they call me several times. For 3 months, NO ONE went to court, did not go to the debtor's place of residence, did not even try to find him through the district police officer or neighbors. Booths!
I WILL NEVER TRUST TAKIYA WITH A SINGLE PENNY OF MY MONEY!
See original · Русский
8
March 21
Corporate clients receive payment at the checkout without waiting in line, which is very pleasing, because you are often in a sooo hurry, and this service really saves. The legal department also works smartly, well, at least according to my documents. So, in principle, the staff is not rude, they try to explain clearly if they have any questions.
See original · Русский
1
February 7
A digital bank with excellent products. Very convenient. Always with you. It will help you out at any time.
The best services for good money.
See original · Русский
7
March 28
the service is not good at all, I come at 14:00, and their services are completely closed, they say because of the large number of customers they close services earlier. But no matter what, there is a working time, and they have to serve until the end of working hours. + The app works when it wants to.
See original · Русский
3
May 8
I wouldn't say that it's very good, of course, it's easy to get a loan, but they don't really take into account the salary, but the main disadvantage is that the coal center seems to work separately from the bank or vice versa, they came to figure it out and they also told us that they don't know the numbers of their call centers , so it's a negative
See original · Русский
1
December 31, 2024
One of the worst banks I've ever met. Hidden obscure write-offs, double transactions, and the commission for cash withdrawals is higher than anyone else's. As a result, you have to constantly double-check all transactions. The value of their shares was artificially inflated during the "promotion" in order to get a lower loan rate, it was necessary to buy their shares for a certain amount. As a result, they have grown, but their competitive ability is at zero. Their cards are linked only in their application, where they usually do not receive transaction confirmation codes. It is not clear who uses their bank.
See original · Русский
7
December 2, 2024
I like this bank. The attitude of the staff is great. The services are convenient. Deposits meet expectations. The decoration of the bank itself is pleasant from the inside. The temperature regime is maintained at a comfortable level. It's perfect for me. I can't point out anything bad yet.
See original · Русский
1
8
January 27
The worst staff! Operators don't know how to talk to customers! They call when the loan has already been paid several times, they don't listen to the client, they don't even stop to listen to the client, they read out the template texts and hang up! I won't recommend it to anyone! I've memorized the numbers where the operators are calling from. If the situation is not resolved, I will be forced to contact the regulatory authorities and spread information about your service on social networks and on platforms with reviews.
See original · Русский
5
January 12
I came to replenish money on the card, the ATM did not work, the responsible numbers did not take the phone from the word at all, the only ATM is anor bank only on sairam, which is extremely inconvenient, forcing me to go to another ATM, where communication with customers and more ATM is established
See original · Русский
4
February 22
Terrible bank! I took a number for the currency exchange. I waited my turn. They take my passport at the checkout, count something, and say with a smile that there is no money. Why take a passport??? And why is it so joyful??? Before arriving, I called the call center asking if the exchanger was working to buy the currency and exchange rate. Yes, yes, come! Wasted time, spoiled mood.
See original · Русский
2
1
February 13
Terrible bank! Online chat is still an attraction for several days. However, there is one operator, the girl's name is Madinabona. This is the only employee who has helped in any way. I almost opened a foreign currency deposit in this bank. It's good that the devil didn't mess up. You can get through, but you need to take a week off and hang on the phone.
See original · Русский
1
1
January 31
This is not an online bank.
They can't even remotely accept a card reissue request. You need to go to them, stand in line, fill out paperwork. Anyway, welcome to 2014.
Their AI, added to the chat and receiving calls, is just a traffic jam. It's the most useless AI I've ever seen. It makes no sense to correspond and communicate with him.
I do not advise contacting this office if you do not want to spend a lot of time on trips and trips to the bank.
See original · Русский
4
July 10, 2024
Everything was comfortable, the staff was good. The main thing is a lot of places to relax while waiting, a well-ventilated hall, there is water and vending machines with drinks - when you have to wait, and even in the heat, this is important.
See original · Русский
1
6
December 7, 2024
The cash registers work very slowly.
Currency is not sold after 16:30, referring to the legislation. This is understandable, but it is unclear why this is not warned before issuing a ticket or on the ticket itself. You wait in line for more than an hour and they turn you around in fact.
I informed the staff about this, to which I received a dry and indifferent "we will take this into account."
The bank's idea is good, but the implementation is very lame. Weekend work is captivating and that's basically it.
See original · Русский
7
November 15, 2024
In general, it is normal, But☝☝☝, When Those occur. There are no questions, Football begins, and there is no difference Who wants to do what.. In front of my eyes--the guy with the Currency transfers can't figure it out-Football and in the second round, A lot of customers After finishing the requirements going out to check At ATMs __Have to come back--And that you didn't put the code!???, Take a Queue and so on. The girl was sent to the hall three times, and he himself was approached 8 times-this is to get a Card.. Thanks to the Girl who came into my position and accelerated the time to receive, So the Football team *ANOR* began, ___ Only the Bank 🧐🧐, ___The staff is Polite + responsive-when questions arise, They also politely Play passes, Slightly remove the Roughness on the surface and It seems Normal
See original · Русский
10
February 4
I transferred the accounts to Anor and was satisfied. They work promptly, the client is a good bank, and everything is generally satisfactory. I recommend Anor as a partner bank
See original · Русский
6
May 24
It's a great place with a lot of people. Everyone talks culturally, it's very convenient and close to the office.
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May 8
The bank is excellent, but it creates a lot of discomfort on the road, due to the fact that the flow of customers in cars is large and the local parking lot cannot cope with the influx.
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May 24
The bank is terrible, the money is not coming, the support is silent and cannot explain. They withdraw money very unexpectedly, a new client, and in 3 days they withdrew 25 thousand. It feels like the bank doesn't care about customers at all, but the benefit from them is that they need it.
See original · Русский
March 5
The currency exchange has broken down, it is impossible to sell uzcard bags for dollars on mastercard. They haven't been able to fix it for 2 or 3 months now. Before that, everything was fine, but such functionality is critical for the bank and, unfortunately, negates all advantages.
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1
May 22
The staff works fast, at least I was lucky. The location is terrible, it is located inside the area, far from the island road and there is no parking space.
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April 18
NEVER have anything to do with them!
Terrible attitude towards clients, the leading support specialist is Muhammad (and there are 4 more people before him, but he distinguished himself the most) he states in plain text that the bank "doesn't care that you have been their depositor for the last 3 years" and instead of creating a working online bank, which they consider themselves to be, they prefer to tell customers that these are your problems, that the phone does not support our application after the update (which must be installed as an ultimatum, otherwise, the application does not work), that you need to buy a new phone for their application (!) - for a retired mother (despite the fact that the phone is 2022, all applications are working properly with all updates, including any banking applications from both Tashkent and the Russian Federation). They don't mind that their app is the only one (!) that's not working, they start to suggest that it's just your phone. Plus, they claim that the lack of access to their personal account is not a violation on their part and they have the right to unilaterally disable your access to online banking (let me remind you, he says this to the depositor) - "excellent attitude," isn't it?
And this problem is not an isolated one, but a regular one, including those people who have new phones.
See original · Русский
April 30
I am writing as a person who does NOT live in Uzbekistan!
I opened it with agony and $ 50 for transfers from the Russian Federation and travel!
As a result, transfers don't work and the app doesn't work abroad either!
The bank just left me in the lurch!
The employees in the chat are useless!
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September 19, 2024
The service is at an excellent level. Everything is easy and fast. And the staff is very nice and very pleasant. There are ATMs nearby, I often use them
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3
5
December 10, 2024
A terrible bank.
It is not written anywhere that the currency exchange is open until 16.30, although the exchange office is open until 17.00, according to the sign on the window.
You ask questions at the reception about this situation, they are silent like fish, they can't answer anything.
The worst bank with no service
See original · Русский
5
June 19, 2024
A very good bank, convenient, cozy, in hot weather, it is very comfortable there, the guys work fast! If you change the currency, they accept almost without waiting in line) but there are no parking spaces at all(((
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6
April 4
I'm trying to withdraw $from the deposit, and on the third day I come to the office, and there are 50+ people in front of me at the cash register.... No chance if you don't want to spend the whole day in line. One office for the whole of Tashkent!!!!!!
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April 12
The bank is getting worse day by day, waiting in line for hours, one exchange office, even in small banks there are two exchange offices. There are bank cars in front of the entrance and blocking the entrance, customer orientation is zero.
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1
September 19, 2024
It's a terrible app. It hangs, outdated balances are loaded, and the balance is updated with a delay. If the application reports a technical error during your payment, you will wait for an unknown number of days until your application is considered in turn. You will not be able to use the money debited from the card, but lost by the bank, while waiting.
There is also a problem with ordering cards. The application allows you to choose a convenient date and time, but no one will bring the card to you on this date and time. Because it is written in the contract that the card issue takes up to 72 hours, but this is not taken into account in the application.
And then you will chase after the courier who has been issued a card for delivery, and perhaps his device will be turned off and you will either have to call, where they will politely answer you, but nothing will be solved, and in the end you will still go to the bank to find the head of this service and talk personally if the card is needed urgently.
If you value your time, I do not advise you to turn around here.
See original · Русский
15
5
April 3
The queue at the box office JuD is long and has a box office at Boron oil 5, by 10:00 My Queue at the box office came almost 12:00. Increase the number of cases if possible. WiFi didn't work, i.e. there is free and pomegranate but Ola didn't go online. I will ask you to reach this 2 ka issue. This is not only the idea of the other minuses na.
See original · O‘zbek
1
March 11
The bank doesn't seem to be bad, but it's better not to order card delivery, they couldn't deliver it in a week, just excuses. I had to go pick it up myself
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April 9
The bank's staff is incompetent, and the service wants the best. There is always a queue to solve a problem. They also say that it is a digital bank, but in fact they ask you to visit the office.
See original · Русский
1