Amore
62 reviews
September 14, 2024
We had a family vacation in July. Thank you very much!!! The staff is polite! A cozy hotel . Special thanks to the girls in the dining room!!! Very tasty! My husband does not eat porridge with milk. He was cooked separately without milk!!! We especially thank the woman who cleaned the dishes and served the food (sorry, they scored the name)!!!
Cheerful and kind!!! And they have their own beach and umbrellas with sun beds! The water was great!!!
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3
August 3, 2023
A quiet, cozy place. Friendly staff, the sea is nearby. There are sun beds, umbrellas on the beach, it's clean, the garbage is being cleaned. You can rent a sap board.
It is clear that they are trying.
There are maids in the staff, the floors were wiped every day, they were there for a week, they did not notice that the linen and towels were changed.
There are no beach towels.
The common corridor has not been vacuumed, let's say, for a long time, probably, although a washing vacuum cleaner is right there.
The food is "ascetic", without frills, very small portions, nothing for girls, children yet, the man, of course, will not eat enough. There is no meat in the soup, for example. Lunch / dinner / breakfast at a certain time, before, they say, they went to a meeting, rescheduled if a person from an excursion is delayed, now they don't. Even if you have purchased an excursion from the hotel, you will decide the issue of food yourself. Additionally, something was not ordered, they said the kitchen was loaded. The service is fast.
We had a room with a balcony on the 3rd floor, the door did not close normally, we could hear the air conditioner from the street and the car, they promised to call the master, but somehow he did not arrive with us.
The beds are comfortable, the mattresses are good.
The Lastochka train passes very close several times a day), but it's even fun.
The audibility between the rooms is excellent, either you have earplugs with you, or you will fall asleep no earlier than in the next room)
The bathroom is beautiful, but there is no curtain, you have to adjust so that the water does not pour on the floor, it is better not to look behind the bathtub).
On the day before departure, we saw and heard rats that walked on the stretch ceiling, contacted the administration, they promised to bring a repeller ...
Transfer in each direction, - more than 7 hours, almost a day of vacation is lost, but here is more a question for the tour operator.
The receptionist is at the reception until eight, but then you will be met and placed, if necessary.
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1
September 19, 2023
We stayed 9 nights at this hotel , we liked everything , we would like a variety of dishes , sometimes it was the same , but not about that .
Friendly staff, the girls were crazy about our daughter))
The room had a balcony, large and comfortable to stay in.
It looks so good when it was delivered to the hotels, everyone paid attention to ours, because it glowed and looked very beautiful.
The sea is nearby , shops are also all nearby , we walked to the local market, it was very sad to say goodbye to the hotel and the sea , but I think we will visit the hotel again, good luck with everything!!with love to you 😘😘😘
The weather greeted us warmly
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4
3
August 29, 2024
I liked everything, the staff was friendly, close to the sea, the rooms were spacious, the room was cleaned, the food was simple but delicious. I recommend it!
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1
August 9, 2024
I want to leave the worst review about this hotel, I really don't want to call it a hotel, even the food is the most economical economy of this hotel's service at the lowest level, boorish attitude towards visitors and residents of this hotel for all the years and my experience, I want to say that this is the worst three-star hotel it can not be put in any way this is the most terrible boarding house in which we we had to rest and eat in a variety of canteens and cafes, thank God they were in the vicinity cleaning every three days the hotel itself is not renovated, the rooms are dusty and dirty, the toilets flow, they treated us with complaints so we did not change anything, the hostess of the hotel would like to leave a comment so that she would still take care of her brainchild, they grabbed money and that- I started investing in it because the accommodation turned out to be not the cheapest compared to Adler, and the place is sorry to be in the wilderness!No one wants to look into it! There may be norms for grandparents, but they will not go for such amounts of accommodation!
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August 15, 2024
The hotel is disgusting, the staff is arrogant, the hostess of the hotel Madina is an arrogant boor who believes that she treats her guests, and we do not pay her money for the service. Everything in the description is a lie, the hotel is far from the first line, there is no laundry, the declared buffet is also a deception, what was given, then eat, the food is like in a camp, oatmeal porridge, the next day rice porridge, the main thing is 6 pieces of bread in a bite, and money is charged as for restaurant food 🥹)))) The rooms are dirty, most of the beds are broken, dirt is everywhere, the baseboards are not bolted, blankets, pillows, mattresses have not changed for 100 years, plaster is falling from the ceilings. There are pools of water on the balcony after rains and dirt as well. We are very sorry that we were led to positive reviews, and did not adhere to those negative reviews that people wrote about earlier about this hotel, they turned out to be right. It is a pity that they did not attach a video of the "beauty" with which we were greeted and the "polite" communication between the staff and the hostess.
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3
August 19, 2024
The star is only for the polite treatment of the kitchen staff.
Upon check-in, it turned out that the maid works two days later and arrives at half past three, so we were able to check in at 16:00.
They gave out two towels, both stained. Changed to others - the same spotted ones! 👍
The pillows are yellow with bloodstains (photo attached)
After cleaning - the sink in the hair, the shelves in the dust - what was cleaned is not clear!
The shower flows from wherever it is possible and impossible!
We moved out immediately after checking in.
Madina - you need to learn how to work with claims, and not turn a blind eye to them!
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1
August 27, 2024
The perfect place to take a break from everyone! A three-storey guest house with three meals a day will help you with this! 3 min to the sea!
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1
April 23, 2023
We have been vacationing with our family for several years now. The best place in Gadout. The hotel is good, the sea is gorgeous. I recommend a great place with small children! Madina and the chefs thank you very much!
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4
2
July 12, 2022
Very polite staff,delicious food (complex, three meals a day),good location in relation to the sea,a beautiful beach with a very responsive executive employee- Abdullah, cleaning every day, linen / towels are changed every five days.It is suitable for a quiet family holiday.
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3
August 23, 2023
A great place, its own beauty salon and spa, 200 meters from the sea, close to shops, decent cafes, clean, equipped beach
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3
1
September 10, 2022
We rested with my husband at Amore hotels from 2.09 to 9.09. A good hotel, clean, there is a place to dry things, polite and attentive staff. There were minor flaws, but these are small things. The food was delicious and very much. Thanks for my extra kg. The sea is nearby. I would like to return.
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July 17, 2022
Excellent hotel, new, comfortable, clean. Good location , not large pebbles, umbrellas and sun beds
Delicious 🍲 food, good nutrition and there is an opportunity to order something ))) homemade vinishko 🍷 from the refrigerator )
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August 1, 2021
Clean, cozy, very friendly and friendly staff! Homemade food, very tasty! The sea is nearby, 50 meters away, a private beach - sun beds, umbrellas are free for hotel guests. Excursions can be purchased directly at the hotel. There is a small shop, a cafe nearby, there is a market, but it is about 20 minutes on foot. The beach is pebbly. The sea is clear. The nature is simply amazing!!! I recommend.
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September 19, 2021
The hotel is good (at first glance), the staff is super, the food is varied (I came to St. Petersburg for the first time from vacation - minus 5 kg), the rooms are cleaned and the linen is changed on demand, it is quite clean. I've been knocking on the owners for 10 days, asking for a clothes dryer, but apparently this is a terrible shortage in Gudauta. Individuals are allowed to drink alcohol in the dining room on the ground floor. You're sitting, having lunch with the kids, and sitting at the next table with a bottle and a stack, and the administrator doesn't care, he's like on vacation.
There is no Internet in some rooms, you have to go downstairs to catch the Internet well. The prices in the shops are terrible, just disgusting!!I had to go to other shops, because those are very expensive for tourists !!.
We were met by a drunken security guard , who is also an electrician and a cook on the beach . We arrived late , they didn 't even feed us , because the guard was finishing our lunch with his comrades .
We came to the beach , we wanted to order a barbecue . The menu says: "180g - 100g. Barbecue" , ordered 500g for the family - piled everything into one plate, like pigs, and it was 300g. On their scales, to which the so-called Aram (the same drunken guard) said: "The barbecue is fried." I poured the barbecue sauce into a bag . THE USUAL PACKAGE!!! And lavash said to take it at the hotel , well , isn 't he an idiot ?
In general, the beach is clean , the sun beds are free (for hotel visitors ) - the only advantages besides delicious desserts .
The second beach worker (I don't remember the name) is very friendly, always offers sun beds and umbrellas.
We will not come again. We got incredible impressions for the year ahead.
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4
August 3, 2022
We had a rest from July 29 to August 3 at this hotel. The staff is excellent. The food is delicious for breakfast lunch and dinner. The room is cleaned daily, towels are changed once a week. It is better to take a room with a balcony to dry things. The railway outside the window is not very annoying, as is the highway next door. One star minus for not quite clean bed linen.
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December 8, 2022
This year, my family visited Abkhazia for the first time. I am very sorry that I did not betray the importance of negative reviews, but I should have. When I read about the hotel, I couldn't even think that many of the negative reviews were true. Let's start in order. Border : the queue is terrible , stuffy , hot and it took 2 hours, it was faster to drive back on August 31. We were lucky that we were dropped off near the hotel (there are tourists who were dropped off on the road and then they walked). The hotel is located on the next street from the sea, 5 minutes walk away. They put us in a family room (if you can call it that ) 2 rooms , one with air conditioning and 2 folding beds (for 18 young people, we eventually bought an air mattress and slept on it ), a TV (worked but rarely , there is no payment (this is the answer at the reception), the second room : a large bed and like a closet. There is no air conditioning. Floor 3 and at one fine time along the stretch ceiling ( with holes ) rats started running ( small paws are visible and noise is heard ), it was creepy , and our neighbors saw and heard us . Rivulets with a characteristic smell flowed along the beach to the sea . Kittens were brought by locals and left on the shore , tourists are fed, there are also a lot of dogs. On day 3, we got sick in turn, vomiting and diarrhea as usual. Upon arrival home, they were treated for another month (they took prebiotics). Whatever you ask at the reception, the answer is 1 the owner says do not come, next year others will come (there is no interest in tourists). On the positive side, the hotel has home cooking and kitchen staff , special thanks to them .I will be glad if I can help someone with choosing a hotel.
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September 13, 2023
We have been vacationing only here for the last 6 years, I personally know Madina (the owner of the hotel), but this year everything went through one place.I ordered a certain room, but in the end I got another one (much worse) I needed a cot-in the end, horseradish, the food is just terrible.and so it is in almost everything.
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3
August 2, 2022
Nice hotel, located in a quiet location. Beautiful beach, sun beds and umbrellas are included. Set menu, homemade food. The room is cleaned every day. Upon check-in, there was a slight smell of dampness, aired and everything is fine.
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1
November 7, 2023
Very good hosts . The atmosphere is homely. Rest...super.! The sun , the sea ....
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3
June 17, 2022
We had a rest in July 2021, we came to Gudauta because according to reviews they wrote that the sea was very clean. And now about the hotel: 1. They feed poorly, due to the minimum amount of meat, each meal ended with something flour (of course, everyone's business, but such a diet is not for us) 2. A hotel is like a family business, but people go for comfort, not to visit relatives. The waiters do not know how to serve the dining room, they had to make comments and ask to remove the crumbs. Especially upsetting was the fact that when serving soup, the waitress's fingers necessarily ended up in it. 3. The rooms are large, it looks nice, but when we checked in, we had a difficult choice either a closet or a balcony. We chose the balcony, so we took things out of the suitcase for two weeks. There is a plus, you wear less, a lot of clean things and the suitcase is already packed when you leave. 4. Cleaning - the size of the sheet does not match the mattress, you wake up without a sheet, it is not pleasant. The linen was changed 1 time in 14 days. When asked to replace the smelly towel, they were informed that there were no clean towels. The shower stall is overgrown with fungus. Upon check-in, they asked to give a towel for their feet (probably this is a normal desire - not to carry water to the room), they gave out a rag, one for all 14 days. The first week it was still turned over, then there was nowhere to turn it over (I'll even attach a photo). Abdula (beach worker) is the best worker in all of Abkhazia! The hotel management can see that they are trying and investing in the hotel, but the staff with their attitude towards the guests spoils the whole impression. We left with a lot of negativity and unwillingness to return. Gudauta itself is full of rotten stuff, one normal cafe (Balcony - by the way, there is the most delicious khachapur boat in all Abkhazia). the circumstances of 2022 forced me to go to Abkhazia again, we came to Gagra - well, heaven and earth. I am absolutely delighted (A.V. Sokol Hotel). I want to believe that something has changed in Amore this year.
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2
February 15, 2022
A nice family-run (quiet) hotel!!!
The room is always clean.
The breakfasts are delicious)))
The sea is within walking distance.
I recommend it to those who are tired of the frenzied pace of Life!!! A good place to reboot and restore)))
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2
September 16, 2022
Great hotel! I've stayed there twice this season. It is hospitable and homely. Good mattresses and bed linen. The sea is two steps away. The best hotel in Gudauta!
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4
July 27, 2023
Nice hotel, clean rooms, friendly staff.Excellent service, but very modest food, they do not give meat.The sea is nearby, sun beds and umbrellas are free.
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3
1
August 11, 2022
We rested in early August 2022, Disgusting, just terrible, we were shocked by the room upon check-in, the curtains were dirty, or rather tulle, they reacted to the call to the hostess by simply removing it, the screws stuck out of the floor by 1cm, they responded to the request to tighten them for 3 days, the shower cabin in general is a nightmare, it seems that it was not washed at all, at the request of the hostess to clean it, two women came and began to assure that she had become like this over the years and it was useless to clean her, I had to teach them to wash the shower stall with their own cleaning products and voila after 5 minutes the cabin sparkled, which they were very surprised, a chair on the balcony in general with a hole, only a pot under it there was not enough))), there are no skirting boards, I would like to draw the attention of the owners to these disadvantages, because with such a location (2 min walk to the sea) and order in their own hotel, you can attract much more guests, although they already have everything packed, probably this explains such an attitude towards guests, (neither hello nor pleasant appetite from the hostess and the owner, with a full dining room, we did not hear more than once) but we are all their guests, the kitchen did not make up for the general opinion about the hotel much, quite normal homemade food and excellent staff are no match for the owners, in general, we no longer set foot in Abkhazia
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1
April 1, 2024
Nice hotel. We lived there a couple of times, we were very satisfied
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3
August 8, 2024
Disgusting place, dirt all around, mold in the bathroom, I do not recommend it.
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August 28, 2024
The food is monotonous, as well as a good mini-hotel
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3
September 4, 2019
A wonderful place for a quiet holiday. My husband and I went on a honeymoon. Overall, we were satisfied. The view from the room is stunning, the sea is just a stone's throw away, sun loungers, umbrellas and a friendly Abdula who will always help you choose a place and bring sun loungers. Lovely waiter Armine, special thanks to her. Excellent service, a kind smile, will answer any question. The cook is excellent, cooks very tasty, the portions are large. But there are a couple of buts. When we got to the hotel (on the 5th of the morning), a young man met us, gave us the keys and did not inform us on which floor the room was. We came to the room for the newlyweds, a wonderful view of the sea opened, but the balcony door facing the common terrace turned out to have half blinds, that is, any vacationer could easily watch us like fish in an aquarium. During breakfast, they approached the adminstrator and asked to cover the balcony door with something.... They asked for it several more times. As a result, after 3 days, HOORAY!!! The long-awaited curtain. They asked to change the towels for the 5th day, to which the cleaners refused. It was lucky that the hostess was at the reception and was extremely surprised, promised to figure it out. AND HOORAY!!! By our arrival, the room was cleaned and the towels were fresh. In general, if you don't get hung up too much, the hotel is great, we liked it.
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4
June 27, 2021
Friendly staff, good cuisine. Good location, close to the sea. Free sun beds and umbrellas. Everything is fine for not the most picky tourists. Who goes for what, as they say.
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October 23, 2022
A great hotel. But only in winter it will be cold. The windows are panoramic to the floor, but not double-glazed. And the joint is not sealed or covered with transparent silicone. As it is, everything is fine. I especially liked the food.
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August 10, 2021
A good hotel, with meals. On the third floor there is a terrace with a beautiful view of the sea. There are tables on the terrace. A quiet and beautiful place. If you book a few months in advance, it turns out to be inexpensive. We really liked it.
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August 15, 2022
I didn't like everything at all! The food is like in Soviet canteens, no sauces, no butter, pele coffee is disgusting, there is no water, the third place is a cot, the cleaning is terrible, without an elevator to drag a suitcase up high steps if the electricity is turned off there is no water in the bathroom. The service is terrible!
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3
September 7, 2023
Terrible hotel! I've never seen it worse!!!! Sooo dirty rooms, not the first coastline as stated
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3
2
August 30, 2023
The staff is good
The bed linen is ancient
The pillows are yellow
Wifi barely catches
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3
1
September 4, 2024
Good hotel
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3
October 18, 2021
The hotel is cool.The staff is good, always happy to help. Rooms with everything you need.The food is also on top.We'll go back to them next year.
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March 20, 2023
The pools are dirty and cold, the rooms are dirty, the staff is selfish, and the food is not delicious
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September 4, 2021
A good location, there are umbrellas and sun beds on the beach opposite, they can be rented to outsiders. Meals are acceptable three times a day.
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September 1, 2020
I do not recommend this hotel for accommodation, the hotel is teeming with rats, they calmly move along the ceiling (see photo), the photo was taken through the hole near the chandelier, after complaining we were given another room, we moved, and the following guests were settled in the room with rats!🤦♀️ We were in shock, we wanted to leave right away...
Food: it's just a "holiday of some kind", we haven't seen this anywhere. Not only are they fed on the principle of "eat what they give", but portions of such a size that even a child will not be enough... there is no question of any meat and fish at all, only sausages...
Now about the room: when we stopped by the balcony door did not close, when asked to close it, the "friendly" owner told us: "call the travel agency if something does not suit", after a conversation, the door still reluctantly adjusted, that did not save much from the noise, by the way, the railway runs right behind the hotel, so a "quiet" rest is provided there...
The broken toilet seat was not much surprised, it was more surprised that it was wrapped with tape, we were answered when asked to replace it: it was "ordered" while we were staying there, the "ordered" seat never arrived...
Maybe someday it was fine there (we also focused on the reviews and rating of the hotel before the trip), BUT not now... Don't waste your money, time and nerves🙄
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4
September 18, 2019
We had a rest in July 2019, in general everything is fine, a very cozy little hotel with clean rooms. Kitchen without a choice)) but very tasty homemade food. For this money, I recommend👍
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July 27, 2021
We liked everything. Proximity to the sea. Great team, delicious homemade food.
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July 16, 2019
A super place, for those who appreciate silence, sometimes trains run, but rarely, the staff is very friendly, the food is varied and delicious, the beach is half empty (for me this is a plus), one shop opposite, and one with souvenirs, a very quiet place
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July 11, 2021
There are rooms with access to the railway
and the car!!! There was no rest at night!!! Unfortunately, the owner of the hotel did not make concessions and did not transfer to another room!!! We will not come there again!!!
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5
November 18, 2023
Beautiful. Rest
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3
2
May 8, 2022
Within walking distance from the sea. Nothing works out of season
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June 22, 2021
It is perfect for a quiet, relaxing holiday!The top five is complete
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November 16, 2019
I agree, if you turn a blind eye to some shortcomings, then you can relax there quite well.I really liked the price with the flight and the round-trip transfer, maybe it's because the season started?And so everything is arranged!
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March 10, 2019
Hello! There are no kettles in the rooms, no table and chairs on the balcony. The rooms facing the railway are very noisy. It is impossible to sleep. The location is great. The food is good. The staff is friendly.
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October 24, 2019
We have been vacationing for 5 years, so we like the address good clean rooms economy class friendly responsive hosts.
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