We bought a bed and a computer chair. The seller politely explained everything, explained all the little things, helped to make a choice. Thank you very much. Everything suits both the price and the quality.

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Анастасия Я.

Level 2 Local Expert

The staff leaves much to be desired. When choosing a roof and mattress, you can only rely on yourself. Employees won't get up until you ask, and when you ask, they have nothing to answer. If they also chose the bed by its appearance, then they wanted to choose the mattress thoroughly. We asked the staff to tell us, the most they could tell us was how many comfort zones there were, but they couldn't even answer what it meant and how much it should be, what it affected. They couldn't tell me where the mattresses were, where the average stiffness was, where they were soft, where they were hard. They offered to sit down and feel for themselves. Further, when making the bed, they said the production time of the bed: 15 - 60, but perhaps earlier. As a result, counting on the early deadline, of course, we were very happy. But no one warned that the production time for the mattress is also there, that they are not available. It was about the bed that they chose some special one, the color cannot be changed, and so on. We naturally expect that if the bed does not arrive in time for the time we need, then we will easily take the mattress and sleep on it. It was only after more than a week, when we wanted to pick up the mattress, that we found out that it was also in production. . Which they were "very happy about", because they probably would have to sleep on the floor. " thanks to the incompetent staff, they can't say anything and solve this issue in any way! I can't offer another one either! Customer orientation at the "highest level"

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Laguna

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