Maps • Astana • Banks

Altyn Bank

Rating 4.3
183 ratings
Closed until 09:00
Astana, Máńgilik El dańǵyly, 20
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Address

Astana, Máńgilik El dańǵyly, 20
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Contacts

Колл-центр
+7 (727) 356-57-77
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Business hours

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Features

Personal banking
Services for corporate clients
Debit cards
Accessibility for people with limited mobility
Remote service for entities by the web interface
Refinancing
Business lending
Additional features:payment of commercial tv, payment of education, payment of communal services, payment of cellular communication, payment of internet access, payment of phone, payment of ip telephony
Issued credit cards:Zolotaya Korona, Union Pay
Money transfers:SWIFT, MoneyGram, Golden Crown
Loans to individuals:mortgage, consumer credit
Panorama
Rating 4.3
183 ratings
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62 reviews

T
Level 8 Local Expert
June 10, 2024
Good service. Challenge to find a good parking space.
1
A
Level 2 Local Expert
March 23
The accounts and the card were blocked without explanation. After opening the account, I transferred money to myself from card to card, and I got blocked. The bank's app was also blocked. Communication with the bank is only via WhatsApp. All questions are answered in a template: "Expect to be contacted," referring to some internal policy and verification of mass incoming payments, which in fact did not happen. It's been a month, no specifics, no deadlines, no one is getting in touch. Completely ignored. The money is blocked and there is no access to the account. Why open accounts and issue cards to non-residents if you block them at the first transaction? Some kind of lawlessness. At least give me the money back...
See original · Русский
Level 18 Local Expert
January 23
The department itself and the staff are not bad. It is conveniently located, there is a place to sit, the guard at the entrance will tell you everything. But there are problems with the bank itself and there are 2 of them - a disgusting buggy application for both Android and iPhone, moreover, it does not work at all for Android. Well, the bank's "compliance" for non-residents can be answered "tonight", which lasts for 3-4 days. The most important thing is to hire new app developers! It's not serious when your employees can't complete the steps on the questionnaire, restarting the process for hours, dancing with the light under the lamp, covering the glare with pieces of paper, and so on. And that's still a mistake. This is not respectable for a bank, as all your competitors have stable applications. Just do as they do and that's it.
See original · Русский
1