You get permission for the service and come to altura, they say your car is ready, you go and get it, but they say we couldn't do a software update because of the intensity, they expect you to have to get permission again and drive to the service again, then when you state that you couldn't get permission and ask for a referral to the survey, they say let's take it from home, I didn't experience this in the old service, but my first experience of altur is unfortunately not good
My favorite dealer also bought our second car from there, I am very grateful to Mr. Volkan for his interest and interest, he solved all the issues immediately and delivered our car in 2 days
I think company employees, especially Seat and cupra service consultants, are at a very low level, I'm not going into details, only one of them is smiling, even zero
They make you feel that they are very high quality from the first moment of welcome. It's really good that the masters are taking care of you one-on-one.