Maps • Almaty • Mobile network operators

Altel

Rating 4.3
83 ratings
Closed until tomorrow
Almaty, Tole Bi Street, 101 • БЦ Толе би

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Address

Almaty, Tole Bi Street, 101БЦ Толе би
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+7 (707) 000-07-07
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Panorama

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Rating 4.7
Rating 4.3
83 ratings
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33 reviews

Level 12 Local Expert
March 31
The subscriber department is terrible, the supervisor of the rude department does not go to a meeting with rude clients. I turned to her for help in solving the issue, she was rude and didn't even look up to see. As if that's how it should be. I needed a service manager, he didn't have a replacement at lunch, so I had to wait more than an hour to resolve the issues. I wanted to buy the devices, changed my mind and decided to buy them on Caspi, where there are fewer problems and cheaper. I've been dealing with the modem problem several times, and they turned me down with the excuse that everything was working, but in fact, it wasn't working and it wasn't working. Service 0. Service 0. Loyalty 0. Also, in my presence, the client was deceived, saying that a new SIM card was required for a new device. Although the client had her own SIM card and she doesn't want to install a new one. There is no order in the subscription department, they do whatever they want. There is no queue system, people get confused because of this. Your supervisor is not interested in the development of the point!!! I forgot to add that due to the fact that there are a lot of people in the room, it's terribly stuffy and there's nothing to breathe!
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Level 15 Local Expert
March 3
Good service. The office was reopened after renovation. There's a live service queue. Smartphones and various accessories are on sale. Overall, a convenient place to visit.
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O
Level 2 Local Expert
November 13, 2024
I connected it according to the action of Januya . The master came on August 28, installed a Router for me and told me to pay 7995. I have paid since September 1, the Internet and communication stopped working. On September 1, MKR Ainabulake went to the Altel center and was told there was not enough money. I put down 1000 tenge again. She told me from September 1, you have a tariff plan.7995. and a router for 2000 tenge for the second month. It turns out September October paid 7995+ 2000. And in November, she said she needed to pay 15,990+ 2,000 tenge. And where is my 3 month promotion I do not understand.
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