We recently returned from a trip to Georgia, to say that it was a vacation is to say nothing. The hotel was advertised in the best colors: all-inclusive meals, a large selection of food, excellent rooms. In fact, they ate a sausage sandwich three times a day and washed the floor in the rooms themselves, since they hadn't even heard about cleaning there, and daily toilet repair had already become a routine. There was no promised trip to the dolphinarium, and an evening tour of Batumi is just disembarking on the embankment and go wherever you want. Anna, who accompanies on the way back, does not know how to communicate with people at all, answered everything rudely and showed her crazies like a small child. In general, the impressions from the rest and the country were not at all the ones we were waiting for!
The organization is very good, the head is Lyudmila Leonidovna, a real professional, and the agency staff too. The trip passed without the slightest incident. Everything is thought out, everything is of high quality. Thank you.
A very competent, responsive specialist is the head Lyudmila Leonidovna Kovaleva.
He will help with any question, recommend and tell you about any trip and vacation.
I have been traveling from this travel agency every year for more than 20 years.
There are no complaints. Thank you very much to the whole team.
Ruined vacation! The drivers in the back seat were smoking! Four transfers! The fact that they will drop us off not where it was promised, they found out before the fact! Drivers are rude, rude! In response to a remark about smoking, I heard the insult "sheep" from the driver! There was no Wi-Fi and no air conditioning! We waited 5 hours for the bus change in the morning! This is a horror, not an organization! The escort did not respond to the request to take measures against smoking on the bus in any way! There were also many children on the bus!!!! The attendant said, "I endure and you endure!" Forgetting that this is a job, and people have a rest!!! And money has been spent for such a service!!! In general, if you want to endure, go with the Alta Tour!) Georgia 25.07.23.
The team of teachers and students of the GUO "Secondary school No. 1Shklova" sincerely thanks the staff of Alta- tour for organizing and conducting excursions to Khatyn, the Mound of Glory and Minsk on May 7, 2022. Special thanks for the interesting and informative information to Vladimir Pashkevich, the guide, Viktor Storozhenko and Alexander Vasilenko, the drivers of the SUPER bus, for the masterstao, comfort, coolness, patience and warmth of communication during the trip!
I wish you good health, success in your work, exciting trips, only smooth roads and always only green light!!!!
Many thanks to the director of the agency for the excellent and honest selection of the tour. All actions are clear, coordinated, no delays and errors with documents. We made a discount. We will contact you more than once.
We came to book a tour to a certain hotel in Egypt, everything turned out to be cheaper than at another travel agency. Polite and attentive staff told us in detail about their holidays in this country.