AlMasria Universal Airlines
184 reviews
March 23
We flew from Kazan to Hurghada and back. The plane was not new, but it was comfortable enough to fly. However, the service left much to be desired: the stewards were not particularly friendly and not very responsive. I wasn't impressed with the food either — juice, water, tea, coffee and sandwiches (a sweet bun with either sausage or cheese) were offered, but the food seemed tasteless to me. The toilets are dirty. There were no problems with the luggage, my suitcase arrived unharmed. But registration in Hurghada was a real challenge: the process took a long time. Passengers boarded rather chaotically, although they tried to put parents and children together. People had to pay extra for overweight luggage, but I do not know the exact amount.
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1
January 8
We flew from Sharm el Sheikh to Moscow. I liked everything! Departure is exactly on schedule. The plane is new, clean and comfortable. The stewards are handsome, pleasant and courteous. They take order and security very seriously. Easy takeoff and landing, everyone applauded!) They were given a sausage roll, bottled water, juice boxes to choose from, and tea.
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11
6
November 11, 2024
Details in October 2024. Delays in both directions. Large. We knew in advance, because we watched the online scoreboard. However, we sat at the airport for a long time anyway.
The plane is clean. The stewards are Arabs. Smile and you'll get more of what you want. Juice is water. Coffee.. They don't speak Russian. I don't speak much English either. But we don't do that much either.
It was enough for communication. Tea is not in negotiations.
What pleased me was that they took off and landed smoothly. They were delivered alive and well . My husband read a lot of bad reviews. Already at the beginning of the journey, I began to have brains. And then we found out about baggage transportation from other companies. And we realized that everything is the same. Where there are charters and economy planes. If there is a chocolate bar, forgive us for overloading one and a half kg. Mangoes were not counted. They put on their outer clothes. In total, 4 people squeezed into the frame. With difficulty, of course.
So if your tour operator says that you are flying with Arabs, do not worry. They fly well. Everything will be fine. And.... Easy landing for you.
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43
14
November 10, 2024
We took off from Sheremetyevo on 10/30.24, the flight was delayed for 40 minutes, I think it's not critical. The plane was quite ancient, otherwise everything is fine. We took off on 8.11.24, exactly on time without delay, and the plane was fresh. There were 5 of us, there and back, they asked to put us together,
so they planted it. Regarding the luggage: One suitcase was 11.5 kg, they didn't say anything. In Sharmala, the story is different, the preponderance of 1 kg = $ 10, be careful. Carry-on luggage, no one looks at it or weighs it. I took the mango box back, it was very heavy, no one asked any questions. Judging by the reviews, we were probably lucky. I can't say anything bad.
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9
2
October 30, 2024
In general, everything is not bad. BUT DELAYS OF MORE THAN 2 HOURS BOTH TIMES ARE TOO MUCH! I don't know if it's the airline's fault or not, but it's terrible, especially on a night flight.
Otherwise, the plane is small, comfortable, new, the seats are adjustable, as in all economy class aircraft, do not expect a lot of legroom (if you don't like it, then don't whine and fly in business class, or if you want to save money, lose and don't whine), I was very comfortable with a height of 164. The air conditioner is working, the Stewarts speak elementary Russian, but they speak.
On board they give a bottle of water, a box of juice (the composition, of course, is not the best, but still better than nothing), a bun with sausage / chicken in a very economical amount, hot tea, coffee, sugar, cream. In general, you can have a snack. I don't eat flour, sugar and sausage, so I didn't eat, but they say it's not bad if you also have some food preferences, no one prevents you from taking your food on board and eating it. The landing is super soft, the team is very professional.
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4
2
January 31
Flights to Hurghada (from Kazan) and back without delay, which is a big plus! Takeoff, flight and landing are also not bad (it didn't bother my ears), but all the announcements are in Arabic (and very broken English), so what we were told during the flight remained unknown) But the cabin itself is a huge disadvantage. The seats are sooo uncomfortable (just like in an old tram, they are rigid and the backs do not recline), there is sooo little space between the rows (with a height of 160, it is impossible to put your head on your hands on a table to take a nap, there is not enough space). And both times there was a very frightening sound (screeching and loud noise) throughout the flight, a little quieter or a little louder, but it was always present. You can choose this airline, but only for a day flight.
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1
1
October 26, 2024
Hello, I flew with this company recently from October 14 to 24, the company is very good,the service is super,everyone is smiling,friendly,one girl became ill, the steward immediately helped her and quickly brought her to her senses, they did not feed her much, they gave a bun,water,juice,tea,coffee offered.The salon is cozy, seats 3 and 3 and it was not crowded.I'll give you a solid five.
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7
4
October 20, 2024
We flew on 7.10.2024 Moscow
- Sharm El-Sheikh.
The flight delay is about 2 hours, as we realized that due to the congestion of the airport (Sheremetyevo)
In general, it's fine for a charter.
Cons the crew does not understand Russian, or pretends to!
We flew back with a delay of about 1 hour, but surprisingly there was another crew, and a couple of flight attendants understood Russian, which made the situation easier for us..Before departure, my husband's temperature rose, I needed a pill, but as luck would have it, I put them in my suitcase, accordingly I asked the crew for help, and after a couple of minutes they brought me a pill, water and ice!
During the flight, the conductor was interested in how he felt, in general, I emphasize once again, it is possible to fly with this company, but if there are other options, it is better to choose others.
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7
5
January 25
They flew to Hurghada and back in January 2025. After reading the reviews, I was afraid of delays - but it's not that scary, at least with us. There is a 45-minute delay from Moscow to Hurghada due to the late arrival of the crew. The plane was already parked at the gut, but the crew arrived only 20 minutes after the landing was announced, slowly went on board, slowly began to land... then they transferred passengers from the back rows to the front - as it turned out, so that the stewards could go to sleep during the flight, the flight was at night. It's hard to imagine such a thing on flights of our airlines, of course. Arabic flavor))
We flew back from Hurghada to Moscow on a minute-by-minute basis. They charged 20 bucks for 2kg for the advantage. Keep in mind that the total baggage and hand luggage are weighed, so it makes no sense to shift something, as some people like.
We were fed on board both times - a sandwich, juice and a small bottle of water, we poured quite disgusting coffee or tea to choose from. Well, as promised, there are no questions.
One plane was quite fresh, the other was old. 31 rows of seats. The backs don't recline at all. The distance between the seats is standard, and we flew with a closer fit. The lack of head restraints was not pleasant - there was nothing to rest the pillow on, so I couldn't sleep much.
Overall, the average battery. I didn't see anything terrible. Our charters are about the same. Last time we flew with Aeroflot, I wouldn't say it was much better.
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4
2
January 3
I realized that we were flying with this airline when we had already bought a ticket to Hurghada. After reading the reviews online, I was prepared for the worst.Although the company's fleet of aircraft is not old at all and consists of only 6 aircraft! Cool!We flew to Hurghada on 12/20/24. from Moscow. There was no delay .The Airbus 320 aircraft ..Since I have already flown with Egyptian airlines, I was ready that, yes, the seats are located closer to each other..Well , it 's not fresh .It can be seen that the plane is constantly on flights.But everything is bearable.The Stewarts are friendly..They greeted me with smiles..English is clear..They understand Russian too.They took off a little abruptly and quickly, but there were few children! No one was crying.They immediately brought a sandwich with cheese, it seems, juice, tea or coffee to choose from, and SUNA water. .Everything else is like ours .Back by the same company..The delay is 20 minutes. .We landed, took off, everything was fast and organized.In Hurghada, Russians have a separate exit to the planes..The airport is huge and new.Customs is fast, without delay..Only the Stewarts are back..More sandwich, juice, coffee, tea.. No negativity .So thank you very much to Almasria Universal Airlines for a very decent flight!
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5
2
January 4
When choosing a ticket, they did not immediately pay attention to the airline, but they should have.
I've read bad reviews that flight delays (as a charter) are dangerous, but it wasn't that bad in general. The flight to Hurghada was delayed for 20 minutes, which is not critical at all. We even flew back earlier.
They write that there is little space between the rows, they did not notice, it was comfortable. They were fed a bun with cheese, juice and water. Tea, coffee. The bun is delicious. It was enough for me, but it wasn't enough for my husband. That's why we took fruits and nuts with us. It was normal for a 6-hour flight. The plane is a little old, but it's clean. The flight attendants and stewards know their job, there is no language barrier. The whole flight, when they were sitting behind their curtain, laughing loudly, talking. Ours don't allow themselves to do that.
There was no turbulence, we flew comfortably.
But still, for some reason, I felt some kind of excitement, I think because I was preparing for the worst.
The landing was soft.
At the airport, all the points went through perfectly, quickly. The security system is 100% fine-tuned, and we are also being thoroughly checked.
The weight of luggage per person is 10 kg, that was the biggest disadvantage for us. The two of them combined 20 kg of luggage. I wanted to buy more souvenirs, but they were limited in kg.
In general, you can fly, but if you have a choice, I'd rather choose a Russian airline.
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4
March 2
No wonder this airline has such a low rating!!! According to the documents, the flight left Kazan at 1:20 a.m., we arrived 4 hours in advance, as we were traveling from another city and were afraid of unforeseen situations on the road. As a result, our flight departs at 4:05 a.m. with a delay initially until 5:15 a.m., and later with a change to 6:30 a.m. The waiting time for boarding in our case is more than 9 hours, according to the rules, they should be fed with such a delay, but they were given only water, referring to the delay of no more than 4 hours and what is written on our tickets does not particularly bother them. I'm afraid to imagine what awaits us on landing based on the reviews... The feeling of vacation immediately disappeared
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4
1
March 15
Just not almasria....if there is something to choose from, probably everything will be better than this airline. I studied the reviews before the flight, most of them were negative, and I didn't get too busy...but we were also affected by the postponement of the flight and the subsequent delay of almost 7 hours, and other details.
The planes are old, shabby inside, the distance between the seats, I haven't seen less yet, the cabin is stuffy, the food on board is water, juice, tea/coffee, a sandwich.
The whole flight is full of discomfort. Flight Kazan-Hurghada
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2
1
February 24
A lot has already been written about delays and dirt in the cabin, I'll skip this point. We were lucky, there were no delays, but the plane was very dirty. It is also very IMPORTANT! When departing from Russia, you will be forgiven for 2-4 kg of excess weight (it is important for those who fly with children), do not let this relax you - they will take you in full on the way back from Egypt. On the way back, we gained an excess of 5 kg (the child is 1.8 years old, it is almost impossible to meet the weight limit) for this, they charged us $ 10 per 1 kg, which is $ 50... A lot of people pay there, which delayed registration a lot. And they don't write anywhere that the seats on the plane don't recline, 6 hours of Hurghada-St. Petersburg were hard...
P.S. - if you know in advance that you have a slight advantage, put on a down jacket and put heavy cosmetics bags, water, your wife's curling iron, water, apples, etc. in your pockets before check-in - they won't weigh you, but they will ask you to put all your luggage and all your bags on the scales. After registration, you calmly put everything back in your bag and go on for inspection. I hope I helped someone save $ 30-40 and not pay the greedy Egyptians, who will try to shake you off until the last moment.
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7
November 7, 2024
I flew with this airline 30/10 from Egypt to Moscow. The flight was delayed for 30 minutes, due to the fault of airport staff (of the 3 check-in desks, one worked very slowly, the other 2 did not work, or only for money. Yes, registration is FOR MONEY. When the employees realized that they were very late, and people did not go for money, they still opened 2 more windows, while there were the slowest employees). We were fed once in the forest, dry cold bread with chicken + juice. The water was brought without problems. In general, the flight is normal, nothing criminal. Luggage is 10kg, overweight is $10 for each kg.
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2
2
February 25
Never, ever fly with this airline!!!!!!
The sides are the oldest: dirty, uncomfortable chairs, scanty distances between the rows.
But what they are doing with a head start is generally terrible!!!! In Moscow, we paid one amount, in Hurghada they started twisting our hands for a completely different amount. We had a receipt for payment in Moscow, to which they said that it was supposedly in Moscow, in Egypt they do what they want. They brought me to wild stress. We had an ugly conversation, they threw our passports almost in my face, saying that if you didn't want to pay more, then we wouldn't put you on the flight. As a result, we had to pay, as they still do not accept bank cards, no!!!!! Cash only!!!!! I ran to look for an ATM, the ATM ran out of money. That's a really scary dream!!!!
On board, the flight attendant was clearly sick with the virus, coughing the whole flight without stopping, and there were a lot of children on board.
Food is something else altogether. A mini baguette containing three transparent tiny pieces of chicken or cheese. Coffee with powdered cream.
Definitely, never use the services of this airline!!!!!
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6
1
March 25
We flew from St. Petersburg to Sharm and back.
Everything was more or less there, the flight was postponed for 2 hours (it was known in advance), the seats were reclining, the plane was old and dirty. Foam roll sandwich with rubber sausage (it's good that you brought the sandwiches with you)) - I planned to rate this at 3-4.
But the return trip ruined everything - first the landing was postponed for 1.5 hours (we were already sitting on the gate), then we sat on the plane for an hour, then it turned out that we were flying with a landing in Antalya. They promised for 40 minutes, in fact for 2 hours - they did not let them out of the plane, the toilets were closed.
The loaf is still the same
The plane is fresh, but sooo cramped, the backs did not recline.
My son's knees couldn't fit, so I had to put my feet in the aisle.
Uh-huh, I don't recommend it.
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January 17
This is a horror, not a car, it was really necessary to fly away on the desired dates to rest, and we took the risk after reading terrible reviews, we thought we'd be lucky. YEAH(
The flight was at 2 o'clock on 12/9/2024 at night, hooray, we will arrive and the whole day is ours! In two days, the flight was postponed to 9 a.m., fortunately we did not take tickets, but decided to drive from St. Petersburg to Sheremetyevo by car. Upon arrival at the airport, there was already a postponement to 11 on the scoreboard, I must say that the Muscovites also did not have time to see the changes and everyone arrived. There were people who took tickets in advance and arrived for departure at 2 a.m. ((( discontent flared up at the counters, meanwhile our plane had not yet taken off from Charm. by 12, we were registered and given food stamps, SOOOO, drink 200, food 500, like, in the waiting area, only coffee cost 450)
We went to the business lounge, which is the only plus out of all the waiting. We took off at 6 o'clock, having also been waiting for boarding for a long time, the people are exhausted, the children are screaming.
The crew - the guys are still fine, the girls with disheveled hair, our people immediately come to mind - they are dressed to the nines, neatly combed. The flight attendant did not chew her gum very aesthetically during the entire flight. No one, I must say, apologized for the delay!
On board, they give a small bottle of water, a sandwich (there is a piece of some kind of cardboard sausage in the hot dog bun, that's it), a pack of juice, tea.
We flew normally, the bus was really packed at the airport for 1.5 hours, a separate hello to Pegas, and we left the airport at the 1st hour of 10.12.
We thought with horror about the way back. but this car doesn't have everything clear, the delay was about 3 hours, and they brought it to the airport 3 hours before departure.
I don't want that kind of happiness anymore!
We thought we'd get lucky too)))
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4
5
March 13
Today we arrived on the most terrible airline in the world. The flight was from Sharm el-Sheikh to Tyumen. The flight was delayed for more than 8 hours, and most importantly, we flew to Turkey to drop off the pilots. We stood at the airport for 50 minutes, we were not allowed to go to the toilet or water. The attitude of the flight attendants is disgusting, the steward stepped on my foot, didn't even apologize. I won't even fly with this airline for free anymore, if it were possible to give a rating of -, then they would get -10/10.They are uncultured, they have no manner of communication, I have never met such a collective farm airline. The plane is very tired, the seats recline after one, the seats are so small that even I, with a height of 160, had nowhere to stretch my legs.
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1
January 18
Everything is fine, negative reviews are probably written by those who previously flew exclusively in business class. We flew from St. Petersburg to Hurghada, an airbus A-320 aircraft, old, but it was one of the most comfortable flights, with a minimum of extraneous noise. Yes, the interior is padded, the seats do not recline, but with the seats it's even for the best. Some flight guides speak Russian well, but not all. The ads were made in Russian. They fed me. Takeoff and landing are smooth. We flew out in both directions on time. Fly with a good mood and everything will be fine)))
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1
8
October 5, 2024
Positive:
1) The family is put together
2) Stewards sometimes understand a little Russian
Minuses:
1) The flight was delayed for almost 2 hours. At the same time, the plane with passengers inside just stood for an hour and a half.
2) Poor nutrition. The flight is 6 hours. During this time, as a lunch, you will be given a small bottle of water, nectar (orange, guava or apple) and a bun with sausage (meat or chicken), tea / coffee. The stewards do not provide a choice. If you don't tell me yourself, they won't give you dry cream for coffee.
3) As they pass by, the stewards click and pat small children.
4) The size of the luggage is up to 10 kg. In other airlines, it is usually up to 20 kg.
I do not recommend it for a long flight.
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2
January 3
It's dirty on the plane, and I don't talk in the bathroom at all. Flight attendants do not lift napkins on the aisle, by the end of the flight, there was tin..The chair does not recline. Flight 601 Hurghada Moscow on January 2-The stewards behaved extremely badly. They gathered in groups in the front row, giggled, and drank tea. One toilet at the beginning of the plane was closed under itself, and the whole plane was queuing in 2 cabins at the end of the plane.This is the first time I've seen such a tin…
Of the advantages:
They did not pay attention to the excess baggage.
It was modest, but the food was (bread roll, water and juice)
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1
December 18, 2024
Well, then…
And we have experienced all the delights of this company.
The flight from Moscow to Egypt there is a 5-hour delay on 11.12.
It was steeper back on 17.12 with a delay of 15 hours.
Egypt is beautiful, but I don't know if I will decide to fly with this company again.
It was very sweaty, there are no words.
Among the advantages: smiling and helpful representatives of the company, they did not look at or check the luggage at all, they did not buy a lot of mangoes in vain 🥭
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2
4
February 25
They were supposed to leave Moscow at 01:30. The flight was cancelled and new tickets for another flight were booked at 17:20. 8 hours before departure, they were already shifted to 17:30, which is not clear what will happen next.
Not only that, the flight is on 16!!!! hours later, it was postponed, it is not yet known how long this new flight will be delayed, so consider the paid rest day lost (no one will compensate you) and what will happen with the return flight remains to be seen...
Next time, I will avoid this airline when buying tickets and tours.
I'm not a fan of playing roulette and the wheel of fortune....
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1
October 13, 2024
A good low-cost airline. Yes, the flight was slightly delayed. But I have never left Sochi on time with Russian airlines. They are delayed due to congestion at the airport and other reasons, and this is normal. Moreover, the flight is a charter one. We flew St. Petersburg - Hurghada, Hurghada- St. Petersburg. The delay from St. Petersburg was 30 minutes, from Hurghada 1.5 hours. Everything is fine, we had a great flight. Thank you for the safety of the flight!!!
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1
December 4, 2024
Just a terrible airline! We are flying it for the second time. And there are always some problems. They were supposed to fly at 14.20, postponed to 16.30, then to 17.40, and then to 18.40. Half a day of rest was stupidly taken away and money was wasted. No one will reimburse it. It is better to pay extra and fly with a normal airline.
Not to mention the food on board. In 6 hours: a dry sandwich without sauce with sausage that still needs to be found there. A little juice and that's it.
They are very greedy and this is not just an economy, but some kind of poor economy.
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4
4
March 28
The worst airline, they delayed the flight for a day flying to Egypt and back from Egypt, first they said departure at 21:00, then at 5, then at 20:00, the company lives by its own principle and by its own time, people pay a lot of money to fly to rest, but they get a lot of nerves and delays sitting at the airport, the food is terrible, some kind of loaf is like dogs , but even this can not be taken into account, but their unpredictable decision on departure and arrivals , we took a day off from vacation thanks to this company
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March 2
Good afternoon, we are flying from Sharm el-Sheikh to Kazan, by Al Marcia plane, it's just a nightmare, The flight was delayed for 12 hours, everything was postponed and postponed, and we were sitting at the airport from 12 a.m. to 9 a.m., so it's not enough, we bought tickets for a direct flight to Kazan, specially selected, so no, we're sitting on a plane in mineralnye Vody on a nap, this is the worst of the worst, how can they ruin everything for the whole vacation, they don't feed us, they give us a bun that's not possible, one toilet is open, it stinks, I won't fly with this airline anymore, I better NOT overpay,
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1
March 16
We flew from St. Petersburg to Hurghada and back. We took off on the dot, but flew in both directions almost an hour earlier. Yes, the planes are old (in that direction there is a completely ancient board). But the crew is very friendly. Takeoff and landing are smooth, soft and the flight is comfortable. The food is mediocre (it's better to take it with you), but we flew there at night and there was no time for it. The cheese sandwich back was very tasty (the cheese is very tasty). There are many reviews about delays, but all airlines have them!!
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February 21
we flew to Egypt in the fall of 22, the delays were significant both in one direction and the other, When we flew there, the airbus was very tired, During taxiing there was a feeling that it would fall apart right on taxiing, There was no certainty that it would be able to take off, it was very difficult for him During the flight when someone passed Mimio, the plane seemed to be rocking, Almost the entire flight was shaky, we caught ourselves thinking that the seat was going down from us, it was scary. Back there was another airbus, also battered, but it felt in much better condition, there was no feeling on the ground that it was much stronger, it took off much more confidently (100% load in both directions). But the landing is peculiar, at a height he lowered the nose of the plane and sharply down and landed immediately. We have remembered these flights for the rest of our lives. Delicious juice and sandwiches were served there and back.
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1
January 31
The horror! According to the plan, we were supposed to fly to Hurghada on 21.01.2025 at 0:10 on the way to the airport, we are informed that the flight was postponed to 21.01 at 14:00. as a result, the flight was delayed by 14 hours!!! Thanks to the tour operator coral treve, he transferred us to another flight, although we had to go from Sheremetyevo to Vnukovo (and this is time, nerves)We flew back with this company - the delay was a minimum of 30 minutes. I don't recommend it!!!
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1
1
January 11
It probably couldn't be worse. After such flights, you won't want to fly anywhere at all. The flight was delayed for 14 hours. People spent the whole night at the airport. There were no explanations or apologies, apparently this is the norm for this company. For the delay, they were given a small box of juice, a 330 ml bottle of water and an inedible sandwich. There is also food on board. Everything rattles during takeoff and landing, as if it's going to fall apart.Horror in general!Remember the name and don't fly with this company!
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October 14, 2024
We flew flight 601 from Hurghada on 14.10.2023.
The plane is terrible, the backs don't recline, everything is shabby, the toilets are just terrible!!!! I have been flying with different companies for 25 years and this company has surpassed everyone!!!!! People are like cattle! They feed you a bun with cheese! Water, juice and tea. Thank God we flew and I will not fly with this company anymore. My whole body hurts. The only plus is that we took off an hour earlier!!! There are no more advantages.
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1
September 7, 2024
We flew perfectly to Egypt and back, delayed the flight in both cases by 20 minutes, which is not critical at all. Takeoff and landing are perfect, and the flight itself is very comfortable. The flight attendants are courteous and friendly. During the flight, we were fed: a sandwich with chicken / meat, juice, water, hot drinks.
For luggage: 1 suitcase of 10 kg, you can combine up to 20 kg, when departing from Moscow, an additional fee for overweight is not possible, when departing from Charm - $ 10 per kg. Hand luggage was not specifically weighed at all, it was visually evaluated))
So feel free to fly this airline
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9
1
February 25
The round trip was smooth, the plane was clean, small, and the staff was good, but the worst part was the 10 kg of luggage per person... We somehow managed to fit in there - creams, swimsuits and flip-flops, but back, right to the point of tears, we couldn't even buy anything as a gift...
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1
March 26
We flew from Ufa to Sharm el Sheikh with long delays in both directions, we lost one day of rest on arrival, because we arrived very late instead of very early, now we leave late at an unknown time, and they evict us from the room at 12 p.m. and you're waiting for them to stop rescheduling the flight! There is no food on the plane, rubber rolls, with some kind of incomprehensible sausage. The first and last time we flew with this airline
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September 17, 2024
We flew with this airline on 25.08 and 02.09.2024.
The travel agency immediately warned us that long flight delays were possible, but we did not want to pay almost 25 thousand extra for Aeroflot, and Almasria was more satisfied with the departure time.
Honestly, we were very afraid to fly precisely because of the delays. There were delays of up to 36 hours in the week when they were supposed to take off. But the good thing got us through)
20 kg of luggage for two and 10 kg of hand luggage was enough for us with the rest.
In Moscow, hand luggage was not even weighed, in Hurghada they weighed and even missed a small advantage, they pasted a tag
What upset me was the "automatic" seating in Sheremetyevo. They asked to sit with a young man together, in response, silence and in the end just 2 tickets at the toilet. At the same time, all families were "automatically" seated at the beginning of the plane together.
At the same time, there was no such thing at Hurghada airport, we are free! We were put together at the beginning of the plane. The airport staff also speak Russian.
On August 25, the flight was at 0:05 Moscow time, in fact, they took off at 0:30. The delay was the fault of Sheremetyevo, they could not figure out how to open the boarding door) They were waiting for boarding with the crew)
On September 2, the departure was at 17:00, they also took off with a slight delay of up to 15 minutes.
Russian Russian is spoken well by the crew, all actions on the plane (meals, emergency announcement) take place in Russian. During the flight, the woman became ill, the stewards and the captain immediately reacted, asked if there was a doctor on board, and provided assistance.
The takeoff is very smooth, it takes you a while to realize that the plane is no longer touching the ground)
The landing is a little tougher, but it's still good. The only thing was that when landing in Moscow, my ears were a little stuffy.
They are fed with a sandwich, juice, tea, coffee, water. The sandwich is delicious, we liked it, we took it with chicken. Apple juice is also very tasty. Tea is the most common Lipton.
What I didn't like was the size of the legroom on the plane and the air conditioning. They flew to Hurghada apparently by a newer plane, because it was possible to lower the seat and there was more multimedia on top, but at the same time I barely fit there with my 160 cm, one man stood almost the entire flight, because he just couldn't get in)
They flew to Moscow by an older plane, but there was enough room for their legs and the table did not recline to the chin)
The air conditioner works extremely poorly, in many places it is not even possible to direct the air flow in your direction.
The toilets are very ordinary, small. There is everything you need - toilet paper, paper towels, soap, running water.
Despite all the fears and a rating of 2.5, we liked the flight)
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6
1
January 28
We flew in December from St. Petersburg to Hurghada and back. Cattle truck, there is no other word. The seats do not recline, everything is broken, the food is an inedible sandwich, there is no legroom at all (photo attached, my height is 162 cm). I fly a lot, it's a level below the Asian state employee. It's just a regional minibus. I'm not going to fly anymore, and I'm trying to talk my tourists out of it.
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1
November 1, 2024
I was flying 27oct.The flight was great. The staff is polite (they do not understand Russian), but they will serve you perfectly. I advise you to choose this airline. They flew back and forth in time. Lunch is one bun with cheese, juice and water, coffee.
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1
March 11
We flew from Perm to Sharm al-Sheikh in June 2024. The plane was delayed for 12 hours, and with difficulty and scandal they asked for water. Meals were not provided. The attitude towards passengers is simply indifferent. Never fly with this airline, I do not recommend it.
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November 27, 2024
Of course, thanks to the airline for connecting Russia and Egypt in our difficult times, but......You can'T fly planes with such a line-up and with such chairs for 5.5 hours!!!! It is possible to fly for a maximum of an hour and a half. And so, a complete mockery!!!!
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2
January 17
It's just a nightmare!!!!! The delay is for the 4th time. My little child and I spend the whole night waiting at the airport, we are warned about the delay in 40 minutes!!! Terrible airline!!! This is the last trip to Egypt!! I'll keep complaining!!! This is darkness and shame! If you can't fulfill your obligations, don't take it upon yourself and don't torture the passengers. This is bullying.
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4
1
May 30, 2024
Our first trip to Egypt took place with Almasria Airline and it began with the fact that when they already started boarding, everyone was turned around, because the pilot did not like something (either they did not give him half an hour to sit down or fly an hour earlier), employees of either the airport or a representative negotiated with him for an hour) as a result, thank God, they flew out an hour later, but the emotions remained indescribable. The plane itself is clean, the seats recline a little, the flight time took 3 hours, they were fed a bun with chicken or sausage to choose from, small juice and water, tea and coffee. There was a flight delay of 2 hours on the way back. Takeoffs and landings are mild, there was no turbulence. The allowed baggage is 10 kg per person and 5 hand luggage, of course we crammed in, but I would like to collect more souvenirs. But 3 stars for the constant delays, people are late for transport on which they need to get further home.
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4
1
December 23, 2024
We flew from Moscow to Egypt, Sharm El Sheikh, on 12/9/2024, the flight from Sheremetyevo was delayed for 12 hours without explanation, we lost a whole day of daylight, they brought us to the hotel at 23.45 local time, they gave us coupons for hot food - 600 rubles and 100 rubles for drinks)))
We flew back to Russia on schedule, the planes are like Victory, there is very little room, the food is a bun with cheese, juice in a bag, coffee or tea.
The staff speaks only English, the plane is clean, the ticket price is off the charts, of course, for such "convenience" the flight delay. Hand luggage was weighed with suitcases so that the total weight did not exceed 30 kg for two, or additional. payment
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1
September 4, 2024
We did not want to fly this airline from the word completely after reading the reviews. But the tour operator said that there are no other carriers and that the airline is no worse than others. I wish I knew what I was falling for. We flew back and forth, heading for Egypt. Both times, the flights were delayed for about 60 minutes, no one informed us about this. We just sat and waited. The planes are ancient, well, they're just the oldest, everything inside is broken, torn off, broken. The carpet on the floor is pulled up, the pockets are held on chewing gum and not on screws, the tables are all dirty, it's not even pleasant to eat. They give delicious juice and a bun, if there is very little juice, then the bun is absolutely dry, we did not eat it. We could at least drop a drop of mayonnaise or something. The flight attendants sit and play with their phones for almost the entire flight, they will not deign to come up once again. This is the first time I've seen this. They understood a few words in Russian, it was possible for those who did not know a word of English to understand each other. The flight time was 5.50 round trip. We were descending in Egypt for a very long time, but smoothly, our ears were practically not blocked. But in Moscow, I, who flew a lot of times and my daughter, who flew the second time, grabbed my ears, my daughter screamed that her ears hurt, and screamed so much that I was scared. At the same time, other children were screaming. I prayed to sit down faster. It was declining very sharply. I do not advise you to fly with this airline. Think before you fly with the kids!
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7
26
December 29, 2024
Flights of this campaign are always delayed! The seats in the cabin were pushed as close as possible! The table is resting on my stomach! The staff speaks English specifically. Although they understand that a plane full of Russians is being harmful! Tea and coffee are served selectively, referring to the fact that you were asleep, the flight is night! If there is, it's better to fly our campaigns!
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January 17
The flight delay is normal, we flew to Sharm, the flight was delayed by 8.5 hours, back by an hour, and even nothing was written on the scoreboard, it was still uncomfortable because there was a very pungent smell of perfume from the flight attendants, and there was nothing else to breathe.
I won't get any more on these airlines, it's a pity we spent one day of vacation at the airport.
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1
January 10
The planes are old, the seats don't fold out, and they're broken. The space between the seats is small. Everything is worn and dirty. I don't know how the plane is technically, but it flew well). The flight attendants don't understand Russian well. The food is a bun and juice. The baggage was overweight by 3 kg. They didn't say anything
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January 1
The flight from Egypt was postponed on 31.12.2024, from 20.00 to 6.00, restless, tired with two small children arrived in Moscow, instead of a quiet night flight!!!!
They knew that the food was not very good, there might be a delay of an hour, etc. But it was a convenient time, and so one star!!!!
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1
February 25
A good airline with minor delays.It's a good plane, dirty, but the plane is well fed.In short, 5 stars are fine.
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