Great place to stay with a perfect view from the restaurant windows. The food and lodging is good and the staff is nice and welcoming. You also get free sauna visits if you stay in the hotel
We stayed at this hotel for the second time. The hotel is conveniently located in the city center.Many sights of the city, public transport stops, cafes are within walking distance. The room was a junior suite. The room is clean, there are no foreign smells, the bed linen is snow-white. The room had: slippers, bathrobe, shower accessories, toothpaste and brush, hair dryer, refrigerator, TV, air conditioning. The only drawback is that the furniture in the room is a little tired, not very modern. Breakfast was on the fifth floor, in a cafe with a beautiful view of the mountains and the cable car. The breakfasts are delicious, we didn't go hungry. Tea or coffee could always be ordered in the room. The hotel staff is very friendly, they always responded to any questions, requests and wishes. There is a pharmacy on the ground floor of the hotel. Which is also very convenient. Even just to measure the pressure. It was very comfortable for us to rest.
I stayed at this hotel on the recommendation of friends and did not regret it. The location of the hotel is quite convenient. Nearby there is a cable car (250 meters), Abai Avenue, Dostyk Avenue, monuments, universities, squares, Arman cinema, various restaurants, DOSTYK PLAZA shopping center. The ABAI metro station is nearby.
The hotel is new.
5 floors. The 5th floor is reserved for a bar-restaurant.
The rooms have enough space and furniture)) There is a refrigerator ( and a mini-bar, which is for an extra charge).payment ).
Towels were changed every day. We cleaned every day. And I note that the towels were great every time (!!): soft, new, fragrant))
There are also shampoos/gels, brushes, toothpaste, bathrobes, slippers and other things for shoe care.
Breakfast is from 7 to 11. Buffet (rice porridge, scrambled eggs, vegetables, cheese/ham, pastries, yoghurts).
You can also order room service from the menu on the desk in the room.
The bar on the fifth floor is open at night.
Fitness equipment, sauna, and swimming pool are free of charge for hotel clients.
Carpets are laid everywhere on the floors, so there is practically no noise of footsteps.
The staff is very friendly and welcoming.
PS. On my next visit to Almaty, I will definitely stay in ALMA.