Kia Allur
156 reviews
January 29
the Kazakh assembly leaves much to be desired, take a close look, everything is beautiful and shiny, of course, the manager did not like it until the end. If you compare the Korean and Kazakh assemblies, heaven and earth, if you do not believe me, invite the specialists. I'm just expressing my opinion. The Korean seltos is head and shoulders higher than the Kazakh assembly, no offense to our automotive industry. It's learning and learning. I won't come to choose a car anymore. expensive and it's not worth asking for any conditions or offers, the customer leaves not satisfied, not only us
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April 23
I recently visited the Kia Allur showroom at 159A Suyunbai Avenue in Almaty and was extremely satisfied with the service. The staff showed high professionalism and attentive attitude, answering all my questions in detail and helped me choose a car. The purchase process went smoothly and without unnecessary delays. I recommend this car dealership to anyone who appreciates high-quality service and an individual approach to the client.
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March 12
Good afternoon! I would like to express my deep gratitude to the salon in the person of its sales manager Daulet!
I would like to note the high professional level of this excellent employee, extensive knowledge in the field of his business, and the ability to convey to the client a lot of necessary, useful and interesting information.
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March 16
I really like the atmosphere in the salons - the hustle and bustle, the feeling of celebration. Since I don't really understand cars, it was important to me that they told me everything in an accessible way, which I was able to get from the salon staff - Daulet's manager. Thank you for helping me figure out my own wishlist. Thank you for your patience and ability to explain!
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December 29, 2024
It is difficult to sign up for the service - there is no direct phone number. The reception promises that the service department will contact/call back within 15 minutes, but, alas, no one calls back. There are no complaints about the service department, the guys work clearly.
The prices of oils and filters are greatly inflated. Kia's original air filter via Caspi costs 4,500 - 5,000 tenge, the official dealer has all 18,000…
I have an ambiguous attitude towards the chief executive of Allur because of his friendship with the Ministry of Industry and their recycling and "production" in Kazakhstan. But the people working at Allur are not to blame for this.
Feedback - 2
Service - 5
Prices - 1
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August 9, 2024
An excellent car dealership, with very professional and friendly staff, top-level car service specializing in the KIA and Mitsubishi brands, support for the official warranty of cars and spare parts of these brands. A large body shop where you can restore your car from minor scratches to complete recovery after an accident.
I am completely satisfied with the service in this car center!
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2
March 12
Special thanks to Daulet, who helped with the choice, told me all the little things and details. A true expert in his field, I hope for further cooperation in the future.
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April 15
Excellent service! Many thanks to Ismail and Yernar for their attention and lightning speed in their work! Today I picked up my brand-new car, before that I also drove a cue for 7 years! I'm happy with everything, thank you very much!
A convenient client area with sockets - you can sit and work quietly. Reasonable prices for coffee and sandwiches.
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January 6
Great car dealership. I took more than one car . Extras are not imposed , take it if you want , don 't take it if you don 't want . I 've never had any problems with the service either , even when I didn 't sign up, they tried to help. The director is a very sociable and adequate person. In total , five points .
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March 26
I would like to thank Kia Allure for the excellent service, for the quality work, and for the gifts. Especially thanks to manager Yerkebulan
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December 7, 2024
Excellent staff, sincere people. Respectfully accepted. They showed me everything, told me, and I bought a car from them. With a good discount and lots of gifts. Thank you very much.
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October 11, 2024
I've been servicing a car here for a couple of years. There were different managers, more often good ones. I like that from the waiting area, like a coffee shop on the second floor, you can watch your car.
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August 18, 2024
Friendly staff, friendly attitude to customers, prompt and high-quality execution of services.customer area,free car wash (nice bonus)I recommend it!!!
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March 19
There's nothing to comment on here because Kia doesn't need advertising, but one thing I can't understand is why other car brands are serviced here besides Kia.
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March 12
Daulet is a competent and responsive specialist.
Thank you for your professional approach
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April 24, 2024
The service is at a good level. Everything is convenient and comfortable. The waiting room and the client area are at the highest level. I recommend it to everyone who is served in this center.
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April 2
The service staff is great, they will help you choose a car correctly, they will advise you.
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February 4
The car salon is super, car maintenance is done quickly and efficiently
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October 24, 2024
Good afternoon, I was at the salon on the weekend, spent almost the whole day, I was very disappointed in it, everything was not done for people, the salons that are not friends with Mailin and suyunbai, their additional services are only offered by cars, there are none at all
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February 6
Everything is fine, the managers are friendly and find an approach to customers, I did not find any disadvantages
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May 15
The worst company
Documents are not being done correctly, they will suffer with them
I refused the car, the money was returned for 8 days in parts.
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April 12
I waited in line to apply for a loan for an hour and a half, at 19:01 they said the database would not accept after 19:00. Sorry for the time spent
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September 5, 2024
Many thanks to the manager Jaslan
He issued the car as soon as possible, as we wanted
He helped us in the purchase process in all the details.
The next car is sure to be through you and with the manager Jaslan!!!
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March 2
The waiting time is minimal for THAT car.
If you forgot to reset the meter, then the car wash is expensive, so minus 1
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October 12, 2024
We bought a car, the service is zero, no one will come up and tell us anything. The first car was driven out for inspection with a scratched and worn bumper. The second car was sold in a double color, as a result, they refused to buy it in this salon
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November 24, 2024
A fairly large showroom, good service, and a cozy waiting area. In general, I am satisfied with the facilities for THAT 👌
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January 12, 2024
The car dealership is normal, the staff are adequate and friendly, but the service is a real problem. Then the spare part will be under-ordered, then it is enough to wait for several months for running parts. And the worst thing is the prices. Kia with such prices should be made of gold and drive no worse than a Bentley, but alas... You spend on maintenance and repairs like a Bentley, but you still drive a Kia.
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August 11, 2024
Thanks to the guys, they solved the problem, it was only a bit long, but they explained that the download was large. As it is, everything is fine.
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February 27
It takes a very long time to wait for managers. According to the characteristics of the car, they are not willing to tell.
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May 24, 2024
I would like to express my great gratitude to manager Dimash! He is very kind, attentive and does everything sincerely. I will gladly recommend Dimash to all my friends and acquaintances! Thanks to Dimash, I became even more fond of the Allur chain of car dealerships. The process of buying a suitable car for me was very successful, Dimash was very competent
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July 13, 2024
I bought a used car here. I didn't regret it. We made a discount and accepted payment from Caspi gold. They washed it while I was making out. You can apply right away. In general, I am very pleased with the experience.
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February 22, 2024
I wanted to write a good review, what a responsive staff and cool cars, but unfortunately there is a bit of tar... I handed over the car to the service and asked to check and solve a couple of problems ...to which they said well, but in fact: Your car is ready, you can pick it up on the street))) And of course nothing has been done
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October 26, 2024
Good service. Polite staff. My technical question has not been solved, but somehow I don't even have any complaints - there is a really non-standard case)))))
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September 15, 2024
Kia Soul took the car perfectly ordered, I want to change it again. It was 2.5 years old with good gait. Five is a thousand times higher quality than China.
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May 17, 2024
I would like to thank manager Ualikhan for his attentive attitude to customers, for his responsiveness, and for the speed with which issues were resolved.
I would like to wish you well-being and success in your work.
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August 19, 2024
Excellent service and staff, cool buns and here I became the owner of my second new car👍
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May 24, 2024
An amazing experience! Dimash was attentive to all my wishes and helped me choose the perfect car. Thank you very much!
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December 24, 2023
The staff works efficiently, especially the manager named Nikita, the service is great, the ability to work with clients, communication, respect for clients, in a word, well done
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April 9, 2024
Hello, we always take cars here. Excellent service. The good thing is that all the popular brands are here.
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May 13, 2024
The machines are presented in a small assortment and outdated models in some segments.
The managers are friendly and competent.
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March 12
Thank you very much to Daulet, a professional in his field.
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September 16, 2024
They write in the advertisement, but in fact some models are not there, they say on the way. All the financing conditions cannot be explained, we have to wait for specialists.
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April 3, 2024
I have been doing tire fitting here for many years and store tires here. I am satisfied with the service. The only thing is, before, under the previous owner, as a long-term customer, I was diagnosed with the chassis of the car or other minor car services for free as a bonus. The new owners, apparently, no longer have such priorities)
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February 6, 2024
Recently, repairs were made, recreation areas for customers appeared, you can charge your devices. The salon itself is like a salon, the service is a little surprising, this time the gate broke, the car was driven out through the sink
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September 18, 2023
I wanted to buy Kia serato. There are no test drives. I chose Kia Serato 1.6 automatic gray light. There were two lights out of the gray ones. One is light, the other is dark gray. The manager insisted on at least visually inspecting the car himself before registration. I waited for about forty minutes while looking for the car key. The car turned out to be not an automaton but a mechanic, still dark gray. Then they chose white. When exhaling, he does not solemnly give out the car, just passes the key from the parking lot.
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February 10, 2024
It's hard to get through. I never got through easily right out of 5-6 times. They will forget to call back, then they will start switching and quit... On the technical side, everything is fine, I drove it, gave it away, waited, took my car. The guys are polite and qualified.
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March 13, 2023
I was here on 02/28/2023, there is also a Mitsubishi center and a service station.
He came from Astana, bought a Mitsubishi Outlander 3 in Almaty in 2020, and became the first owner right there.
I drove, before buying, for diagnostics, recommended cleaning the throttle, agreed that they allegedly did.
On the way to Astana, I noticed that the engine speed began to float.
Upon arrival, I drove to the Mitsubishi center in Astana, during re-diagnosis it was revealed that the cause of the malfunction was in a dirty throttle valve and it was shown to me personally, there is a photo, it was really dirty.
I had to "re-" clean and pay.
After cleaning, everything returned to normal.
I called Almaty with claims, they said they would give the information and call back, but I did not wait, no call or apology.
Be careful when contacting this service, or better yet, do not contact at all.
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December 6, 2023
I didn't like the service,
I was interested in the sportage, they said no to the initial three sets. Only starting from 17 million. And they can't check the delivery waiting list.
The service is better in Hyundai on kulzhinka. And Tucson is available and was prompted by the waiting list.
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October 1, 2024
A great salon. Competent staff with a good attitude towards the client
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May 22, 2023
There are not enough staff in the service to stop by and consult on any minor issue, you need to make an appointment a week in advance. Sales staff, on the contrary, do an excellent job, quickly submitted documents, prepared and issued a car.
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