Allur
94 reviews
March 28
Kia car dealership on Mailina. I chose a car with the help of Serik's manager, who suggested all the pros and cons of some models. I promptly reviewed the issue of the repair of my old car and helped arrange a new one, for which I am grateful to him. He listened politely and courteously to my wishes when buying a new car.
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January 31
Warm welcome, very warm attitude towards visitors and customers. Courteous staff, competent and professional in all matters. Managers also easily joined in solving some problems. If you decide to buy a new car, then I definitely recommend it!
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October 10, 2024
The best salon🫶🏻 bought onyx, mileage is more than 10,000 km. After-sale service is generally top😍 the staff is friendly and welcoming, they know what customer orientation is 👍🏻
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March 7
I stopped by for another routine MAINTENANCE, as usual in my style. The oil change in the engine took 2 hours, I pointed out that one of the front sensors was out of order, they changed it all day (they earned the norm for themselves) This is something to be proud of, the company's management needs to review the entire range of services.. you won't get far with this approach.......
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1
October 6, 2023
Good service, beautiful center, managers really help. But if you compare it with the Hyundai center, Alur is cheap, in Hyundai they give a lot of things for small things (a steering wheel cover, a motorist's kit, ...). Also in Alur they give a card to exchange them in the cafeteria (alas, only ordinary tea and coffee is simple), everything else is paid at the prices of the best cafeterias. maybe their employees or management will read, let them study ikea's experience (they sell food / drinks in their stores slightly below market value and at a loss, but the essence and research have shown that a satisfied and well-fed customer will buy much more, for example, even an additional one. Equipment that is certainly higher than the market, and some even 2 times. Well, in general, a good center and a manager are much better than on Suyunbai. In the waiting area for customers, you need to add sockets for charging smartphones.
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November 6, 2024
Everything is fine! Well done to the manager, they are straight professionals and very politely advised
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February 15
The cabin is quiet, there is no one, there are no normal cars either.... there is absolutely nothing to choose. The managers are sleepy, no enthusiasm... boring. It feels like they don't care if people buy a car from them or not....
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January 23
The guy is a manager, of average height, thin, stuck on the phone all the time, did not wait for a normal comment on the car from him, because of such employees there is an unpleasant opinion about the car dealership
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1
November 24, 2024
There is a car advertising, but there are no cars. They are queued up. Supposedly wait, but in fact they give it to others. In general, they work like two years ago, they gave from above, they received without waiting in line
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February 2, 2024
According to the quality of the process, everything is thought out: he arrived, handed over the keys, left, called when ready, drove up, paid, returned the keys of the repaired car. Everything is clear, five!
Let me make a suggestion on loyalty to regular customers, life without a car for the repair period is very uncomfortable and incommensurable. It is an expensive pleasure to use a taxi company.
If the Service provided a rental car for the repair period, insurance + gasoline + some minimum additional service fee, taking into account the reduction in cost for each day of overdue repairs, then this would stimulate the craftsmen and motivate customers to strengthen their commitment to the partnership
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November 8, 2023
Allur auto bought a Chevrolet Cobalt car. Excellent, fast, polite and high-quality service. I want to thank the car sales manager Abildaev Kuanysh for the information provided to us. We are very satisfied with the individual approach and professionalism of the manager. Thank you very much!
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1
June 30, 2024
I bought a Daewoo Labo car from them. Manager Talgat helped a lot! I recommend everyone to contact this manager. In general, a good car dealership and a PSC are close by.
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November 26, 2024
Friendly staff, bright and clean room, everything is organized👍
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1
June 20, 2024
An ordinary salon, nothing super cool. Managers do not know cars very well, they talk about things that are not in the car (literally a couple of moments). As it is, everything is fine, it was processed quickly.
It is better to double-check the information immediately.
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October 10, 2024
I recommend it to anyone who is looking for reliable and high-quality service when buying a car!
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1
February 19
Cons and that's all, there are cars on the site that are not actually available! And kalpachki offer completely different models..
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1
November 29, 2023
In general, not a bad spacious interior, there are cars available. Polite and helpful staff. Prices for additional products are acceptable. There is also a special PSC nearby.
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1
March 1, 2024
Polite staff, much more comfortable than at Suyunbai (where the manager generally wanted to cheat on 250,000 tenge). They sell additional equipment very expensively. Very expensive service.
There is a huge advantage - the PSC is in the same building.
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January 19, 2024
I came to see the jetour car. Just entered, no one asked for anything, did not write down the manager, did not determine. I went by myself and looked at the manager, I'm busy with something, I send it to each other at the request of consultation, and then I'm busy with something.
But if they had recorded it at the entrance and it would probably have been possible to identify it, I liked the jetour cars, the configuration and the price, compared to others
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April 21, 2024
The staff is friendly and courteous. Parking is a big problem. 5% are lured, but in fact the refusal and the offer are 22%. There were several different clients and everyone was rejected.
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April 1
The car dealership is great, there is everything for car registration.
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May 12, 2024
The service is top-notch, very neat!!! We have been serving in Allura for about 4 years. Everything is clear, I recommend it to everyone👍👍👍👍
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2
March 14
Professionals in their field work. The guys are just great
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September 21, 2023
I was not here as a customer, I was in the same building in a car dealership. However, I have been here more than once before, even bought a car from them in 2013. At first glance, the salon has changed, previously all brands were in the same room and there were many managers, but you will not wait for them. Now it seems that the situation has changed for the better, even judging by the appearance of the managers. I'll get to know you better the next time I visit.
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May 28, 2024
Very good service, especially the manager Daniyar. A comfortable atmosphere for waiting
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October 25, 2023
We came to see the car, the managers tell everything competently.
And the purchase service generally worked quickly. In 2 days and by car, super!
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February 15, 2024
Earlier, when Bipek was here, he bought his KIA RIO 2014. We have now opened an Allur + car dealership here. Convenient, there is enough parking.
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May 6, 2024
Finally, the special data centers have become customer-oriented, now the next step is to not have to go anywhere at all, digitize all services online
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1
May 3, 2024
The most popular place in Kazakhstan
I bought a car there not long ago
Very convenient location
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October 22, 2024
The manager does not know how to work in the car, even they do not give you a policy, I do not advise
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1
October 12, 2024
A great place, everything is clear and clearly explained
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March 5, 2024
The car dealership does its job well. The staff are polite, competent and generally good people.
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1
October 19, 2024
The service is excellent, thank you
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March 15, 2024
There are no gifts and no qualified managers, I bought a car, but I would rather not recommend this car dealership to my friends
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July 29, 2023
The quality of customer service is very low, I got in line for a Chevrolet Cobalt car, two months have passed, not a single call from the manager has come, finally I bought a Crystal car in Karaganda
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June 11, 2024
The service is great! Especially many thanks to the consultant: Mikhail Bardakov.
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1
November 4, 2024
Thank you so much for the car
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April 11, 2024
Beautiful, cozy, attentive staff, but very expensive
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March 4, 2024
Parking is only for their employees, they have blocked everywhere, although there is a lot of free territory
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March 8
Quickly and efficiently.
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October 17, 2024
Corruption at all levels of the manager makes money according to schemes , but everything is as it should be , as if nothing had happened
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November 26, 2024
Thanks to the manager Denis🤝
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1
August 9, 2024
The terrible quality of service of the car service managers under warranty.
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October 2, 2024
Beautiful salon and super service 👌
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October 17, 2023
Sluggish managers, not interested in sales.
Along the way, all the managers hang out only in the hall with Chinese cars
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November 26, 2024
Cool car dealership👍🏻
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September 30, 2024
The queues are long and the managers are not very knowledgeable
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1
December 16, 2024
Not everything is available
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April 23, 2024
New cars were shown, explained, told! But of course they are stingy about discounts)))
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November 3, 2023
The car was sold defective. All four doors sagged after 2 months. I came for that and there everything is tomorrow and then. They never did
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