I would like to express my gratitude to the staff, the administrator, Dr. Baranovskaya K.S. on K.Cherny, and Dr. Hisamo S.A.
On 02/08/2025, we contacted the clinic for Holter monitoring, followed by a consultation with a cardiologist. Mom had an ultrasound scan of her heart long before she was admitted to a clinic near her home.
But the day before the visit to the cardiologist, our ultrasound of the heart is postponed due to the doctor's illness, and I find myself in a bad situation, to put it mildly.
It was impossible to postpone the cardiologist's consultation. I call the clinic, explain the situation, and by the Gods, the ultrasound doctor goes to a meeting and performs an ultrasound of the heart on the same day. Thanks to the staff and the doctor who got into the situation and helped us find a solution.
Girls, I would like to express my gratitude to all those involved, thank you for your hard work, courteous service, and competent work!
Good luck to you and grateful patients.
A good medical center. You can take blood tests within an hour if you need them very urgently. Friendly and competent staff. There is parking, which is very convenient for the center. We were very satisfied with the visit
Julia Nikolaevna Chervonets is an unskilled medical worker.
I have been applying to the Alfamed medical center for more than 5 years and before that I was satisfied with the level of services provided and the qualifications of the doctors.
This specialist does not match the level.Unfortunately, I came across a violation of medical ethics and deontology. Also, this specialist clearly missed the cycle of "Infectious diseases" at the medical university and concepts such as viral infections, and in particular influenza viruses, are unknown to her. This specialist was the 3rd one I contacted within a week. The previous two diagnosed a viral infection. An antibiotic and cough syrup used for bronchial asthma were also prescribed.
I also asked a lot of questions about the expression "The reason for your cough is overweight." It's funny, you want to cry. They advised me to "lose weight, your diet should consist of 80% vegetables and fruits." Is there a nutritionist's qualification to give such "competent" advice?
0/10. I don't recommend it to anyone.
I want to express my great gratitude to the doctor of oncomammolg Moiseenko Valery Vasilyevich! I have not met such a competent, highly qualified and friendly doctor for a long time. The reception has a calm, friendly atmosphere, no intimidation and escalation of the situation. Detailed consultation and explanation of the causes of the disease. Dear ladies, I highly recommend visiting this particular doctor!!! You can make an appointment quickly, as well as do an ultrasound. Don't waste your time and money in other centers. I am sincerely grateful for the reception!!!
Hello!I want to express my great gratitude to the gynecologist Gretskaya V.V. This is a Doctor from God.I've never met anyone as real as her.She led me to recovery for 4 months.Very attentive, humanly caring, she was very supportive during this difficult period.Thank her very much!If there were all such specialists, then all women would be healthy!
I wanted to do an ultrasound of the fetus for the 2nd trimester in this institution , I was booked at 13.00 , my husband and I came around 12.50 , they said to wait near the office , they would call . We sat down near the office , and a woman immediately came out . As a result , they sat under the door for 15 minutes ( there is basically a recording every 15 minutes ) , listened to a very loud disgusting slamming of doors and it was heard how the doctor and the nurse were just talking and laughing there all this time . As a result , at 13.05 another person was called , who was late for his time and came later than us . That's what the receptionist told us . To which I said that we would not do an ultrasound at their place. And we just left. Disgusting attitude , I don 't advise anyone . You might as well get examined for free.
It is difficult to call it a medical center, I was registered with a neurologist on 05.11 14:45, in the morning they called and said that there would be another doctor. When I arrived at the appointment, there was no one at the doctor, at 14:45 I only called the person who was scheduled for 14:30. The referral for an MRI was written out incorrectly, I had to go the next day to be rewritten, when I arrived, it turned out that the doctor had left for a visit and offered to wait 40 minutes (they probably think that people do not need to go to work). As a result, the m/s rewrote the direction, I showed her how the MRI examination is written on the website. The other day I made an appointment through the website, but today it turns out that I have not made an appointment! So they also enter personal data without my consent!!!!
Incomprehensible honey. institution. They were sent by insurance. Acute pain. The time is 17.30, I got into the office at 17.50. I was stripped and laid down. We looked at it from above and drew conclusions. The blockade....pay for it urgently... Let's make it quick.(The main thing is to pay....accentuated) After the urgent payment, 20 minutes of waiting in the corridor passed, and this with the same unbearable pain. A course of treatment was prescribed, medicines cost 150 rubles. I did everything according to the doctor's prescription. After completing the course, the expected relief did not come, I have been walking with this pain for the entire period. It is impossible to sleep at night. The insurance company again insistently sends further treatment to this incomprehensible medical institution. Or get treated for your money. I would like to warn patients when contacting this dubious medical institution.
A good medical center.Convenient location,easy to get by metro.Excellent service,good doctors and medical staff.Everything is done quickly and efficiently.👍
My husband was examined on 04/23/24. A very good medical center..Everything is exactly on schedule. The staff are high-level professionals. We had an excellent examination. Everything was told and shown and advised. Special thanks to ultrasound doctor Elena Solovyova and urologist Oleg Grigoryevich Babich. Very kind and tactful people who are ready to help and do everything in their power for the fastest recovery of the patient
I want to express my gratitude to the neurologists Grintsevich Alla Vladimirovna and Koltunova Tatyana Vyacheslavovna, professionals in their field, were lucky enough to consult both doctors, only positive feedback, listened carefully, gave sound recommendations, nothing superfluous, without imposing additional examinations and medications, everything is clear and to the point. There is a sense of qualification, and a good approach to the patient, regardless of the complexity of the situation. Thanks to the Alfamed medical center, for such employees, if necessary, we will contact only you!
The recording was at 9.30, we were 5 minutes late, we were warned to call that we were late, we were asked to wait or send a person who comes after us so that time would not be lost. I replied yes, OK, it has already been sent.
Upon arrival, we saw that no one went instead of us, and we expected to be called now. But at 9.42 they call the person who comes after us and is scheduled for 10.00, and in fact we get to the office only at 10.15.
The attitude of the staff is unclear.
The urologist is very unprofessional, smiled and told me that everything will pass by itself, just one ointment. I went to him as if to work, until I changed my doctor to another clinic and everything became fine in one go! Is this a way to pull money from customers?
A negative impression. Consumer attitudes towards patients starting from the reception desk.
The consultation only involves an examination. ALL other manipulations + additional payment. It's like a provincial clinic inside. Doctors of the first category. It is unlikely that we will repeat our visit.
It's something with something.... I had a blood test . Not only are the prices too high, but they also charged 18 rubles for a service that was not provided. To my objection, they said they couldn't do it any other way. And they didn't return the change when paying. There is no desire to visit this institution anymore.
It is not clear why telegram is listed as a contact on the website. I wanted to find out about signing up for the service, but at first they ignored me for several hours, and after my 3rd message they also replied with dissatisfaction. Neither hello nor goodbye, as they say. Disgusting service to potential and loyal customers.
Make an appointment with a therapist on 19.02 at 8.00, the doctor came to his workplace at 8.15. I went to take tests for independence, the name and surname were recorded in the registry for 15 minutes. I donated blood from a vein, it never hurt so much in my life, my arm was swollen in the elbow area, the pain was terrible.
I got into an unpleasant situation when I came to the doctor and there was no confirmation letter from the insurance company. This was the 3rd visit. The insurance company forgot, yes, but the process could be improved if we informed the insurance customers that there is no confirmation letter from the insurance company!
I would like to express MY DEEP GRATITUDE to Dr. Petran Sergey Ivanovich, gastroenterologist, and the management of the Alphamed clinic!
Sergey Ivanovich is a doctor with a capital letter as a person and as a professional! All diagnoses that were made to me and my loved ones (and he conducts them by palpation) are confirmed by MRI, CT and FGDS. All the treatment that the doctor prescribes puts you "on your feet" and puts you in a long-term state of remission, and if you still listen to his recommendations on nutrition, then the problems will be forgotten altogether).
I sincerely thank you and wish you well, prosperity, longevity, happiness and peace! 🙏🙏🙏
Thank you!
Live doctor for a million years! There are few of them now.
A good center, I was myself for medical help and for children to go to school, everything was done quickly and without waiting in line, prices are lower than others, I recommend
Stupidly recruited medical staff. The gastroenterologist Sosnovsky, sluggish, tired, indifferent, it is better to rest after all. But don't accept people.
We were at the reception on 02/05/2025.
Never set foot on this comrade again.
I liked everything! I took tests and did an ultrasound, there is a laboratory right on the spot, you can get the result pretty quickly, the staff was very friendly and nice. It should also be noted that the convenient location in the center, all branches are within walking distance.
I do not advise anyone to be examined at this medical center, they charge money for the provision of services immediately, but you get to the appointment much later than your appointment. The treatment of patients is below the level of free clinics.
I did an ultrasound of the fetus; the equipment is old, they didn't really say anything. The recording time is not important at all, you will still have to sit in line. I've been to many places and I'm not going here anymore.
I had an ultrasound. The reception itself is something with something, you have to wait three hours for the administrators to talk to the doctors, and the system is strange with the issuance of a piece of paper that is taken away, although all the information is in the computer. Doctor Tarasevich seemed to have done everything normally, but he was very outraged by the fact that, in fact, the examination was incomplete. During ultrasound, omt was not performed transabdominally, although two options were stated, and lymph nodes were not looked at for thyroid ultrasound, because ah, why, that's enough. The question is why I paid the full amount before the appointment.
I would like to note the professionalism of the ultrasound diagnostics doctor Tatyana Tarasevich. She had an ultrasound scan for 10 weeks and 5 days. The doctor is affectionate, tactful, explains everything well. And most importantly, although the deadline was not long yet, she had already correctly determined the sex of our baby at that time. I recommend this doctor.
It's disgusting , you come to the clinic for help, you will have to immediately listen to a bunch of complaints from the doctor about yourself , not a satisfied person . Then you come to the reception to pay for you, they will make a sheep out of you, they will take more money than necessary, the woman sits and proves that you are wrong, the information on the site is not correct and only she tells the truth, and after calling the authorities it turns out that you were right after all. When asked to give a book of complaints , you will receive nothing in response . I do not recommend this clinic to anyone
Many thanks to Alexander Nikolaevich Zholudev, as well as to the anesthesiologist-intensive care specialist and nurses for their tactful treatment and well-conducted procedure!
A terrible attitude. They were tested and promised a result in 2 weeks. Two weeks have passed, no results, no calls, nothing. They called themselves, told me to wait on and so on several times. Only after 4 weeks!!! when they already had to call and more insistently ask for tests, they were sent. I wonder if they hadn't called to find out if they would have received them at all, or if they would have had to sit and wait for something incomprehensible?
I would like to express my gratitude to the neurologist Litvinenko L.A. for the high-quality provision of medical services.
I addressed her twice.
A highly qualified specialist and a very pleasant woman to talk to.
Thank her very much!!!
The interior is like after repair in a polyclinic. In general, the service is very similar to a polyclinic.
1 time was recorded by my insurance company. The second time I recorded myself, but they recorded it on the wrong date, it's good that I called before the visit and clarified. It was recorded by some employee speaking with an accent. When I asked to write it down on the right date and wanted to do it in the evening, they said sorry, the therapist will be on some kind of detour. And in general, you are on sick leave, it should be convenient for you to apply at any time. When I came to the reception, it turned out that the therapist only works here on weekends and you need to go to Surganov + but they didn't warn you in advance). It's good that it's not far to go... In general, such a thing. Only the doctor was kind, polite, obviously a woman of age and with a lot of work experience.
I was very pleased with the online appointment for an ultrasound doctor on the website 103.by . You can choose the date and the appropriate time yourself. It is very convenient when there is no way to call. The study was conducted qualitatively (as far as can be judged by a non-specialist), the doctor explained everything in an accessible way. The price is average in the city
I am very pleased with the requests to this medical center! I have applied several times.I visited gynecologists Grigorieva S.A. and Mankevich N.P., a nurse Elena and an anesthesiologist (unfortunately, I do not know the names), administrators - I liked all the specialists very much, friendly, pleasant people. I recommend this medical center to visit!
Convenient location, in the city center, easy to find and get to. There is parking for cars. They treated me politely enough, I went by appointment, so I didn't wait long or almost without waiting and queues.
Don't come here for an ultrasound! Firstly, it lasts no more than 5 minutes, although in normal medical centers it is 20-40!!! And secondly, it is made by non-professionals. They looked at the kidneys, said that everything was clean. Then I did an ultrasound at a normal medical center, and they found a stone in both kidneys. In general, avoid it!
Excellent doctors, staff. Of the disadvantages, there are no X-rays and CT/MRI machines. But when I did the ultrasound, there were no such nozzles in the clinic, either in permanent residence or at work.
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Юрий С.
Level 12 Local Expert
October 10, 2024
I couldn't even get into this medical center. I wrote a request to Viber for an appointment with a neurologist. Instead of naming available dates, I was recommended to call with a significant delay. If I could or wanted to call, I would have done it myself. I asked to record me again via Viber, because there is no difference through which channel I communicate with the administrator. I didn't get an answer and I successfully got about them. What was my surprise when the next day Viber receives a message from representatives of the medical center with an offer to make an appointment with them through an online form on the site, without even providing a link to the form or a link to the site itself. That is, I have to Google and find their website myself. The whole joke is that I have already found the clinic and left the office of another medical center at the time of receiving the message. Alphamed does not know what a customer "service" is from the word "at all". I went to the reviews and thanked the case that I did not manage to get here. I have not seen such an amount of negativity in any month. I don't understand how such establishments manage to survive today. Either I don't understand something in business, but at our company we are literally fighting for every client, and here they are fighting for the client to leave dissatisfied or not come at all. It's a Belarusian miracle, you can't say anything.
The situation is like in a district polyclinic without repair. The reception desk is in a narrow passage.
Among the advantages: in the center, you can find a convenient time to make an appointment with various specialists or to undergo a diagnosis
Minuses
Attitude to customers- The feeling that they came to visit at the wrong time
A complex of analyses is written on the site, below is a description of what is USUALLY included in such a complex, in fact you need to pay extra
The result of the tests is on a yellow form, the results are handwritten, they sent a photo of the form to Viber, they barely understood some words.
There is nothing to compare the results with, the norms are not prescribed)
Positive
Dropped tests on Viber
The reception started clearly on time
There is a Parking lot for cars , parked on a day off without any problems
A very good medical center. Anti-crisis prices for medical services. There are a lot of specialists in different profiles. At the reception-everything is fast and clear. In short-fire!