A wonderful bank branch, sometimes there are a lot of people, but still the queue passes quite quickly, there are a lot of soft sofas on which you can wait in line, the staff at the cash desk serve quickly and politely, the young man in the lobby will always tell you if something is not clear and regulates queues to ATMs, I am very pleased with the bank branch!
Sitting in line for 40 minutes when there are only 10 people in front of you is very cool.
Everyone is glad that I will not stop by this department, there are always jokes with expectation.
If you see that your one and a half cash registers do not take out loads, then add another one. Or let at least two cash desks work with a large flow of customers.
Judging by the rest of the reviews, the management does not think much about how to solve this problem.
In this bank, if something changes, it is only for the worse.
If you take a simple electronic statement in the application for legal entities, then they have this movement on the account. Money is charged immediately. As in the classics, "Charge a fee for Failure so that it does not fail."
Previously, there was a rotation in the queue at the checkout for legal entities and physicists. Now everyone is in the general queue.
I advise you not to contact them.