Don't be fooled by the beautiful view from the outside. The kitchen is a mess. It was stated in the advertisement in the insta- breakfast in the buffet format. The result is that those who came later had nothing left but an omelet. I asked for the fruits to be taken out, listened to what they did not have time to do..I should have come earlier. The son of friends poisoned himself with dinner. The rooms have dubious linen, stained towels. The sheet was left over from previous tourists. They said that they would clean up 1 time in 3 days. They haven't cleaned up in five days. There is confusion with the check-in, although we have set a reserve 2.5 months in advance. We thought once it's expensive, it means the best((. I am very sorry for the owner. It looks like a brother, a matchmaker, etc. are working. Because when we approached the representatives of the administration about the kitchen, the service, they just answered us - They returned the money to you. We were shocked. Take care not only of them, everyone is resting, from everywhere. A dirty beach. You need to queue for sun beds from 7 a.m., if you are late you will have to buy for 2000 tenge per day from private traders. You can't even get close to the lake with free sun beds, only private owners can do it there)). Although the zone is from Alakol love. From the good- the appearance of the hotel, and the lake early in the morning from 4- 9 maximum, and a booth with awesome burgers)). And we ate with the children in the neighboring small cafes, on the beach they sell pizza, delicious fish of all kinds, ice cream, and you can even order food relatively inexpensively. For 5 mant 2500 tenge. I want to hang out in the evening. Music equipment that is 100 years old at lunch. Everyone is shouting the state should support tourism. But, let me say, with such prices, you can already seriously develop yourself. Just try to give people a quality vacation, and not immediately think about your benefits.
I liked EVERYTHING! Thanks! The room is beautiful, the food is delicious and varied. The stairs on the beach are steep for people 60+. It doesn't hurt to put up a railing. Administrators always try to help and prompt. Thanks to Botha and Dima. As well as all employees
The service is very weak. Sometimes there is no water, then the light falls off. They move into rooms with broken toilets, then repair them with clients for half a day.
Let them clean the pool for children, until they are reminded about cleaning, they will not be cleaned and the neighbors will climb into the basement in the VIP house