We spent one night, they said that the suite and everything was available, but in fact it turned out that it was not at all like that, firstly, the room needed cosmetic repairs, at least, but it was no longer outraged by this, but by the fact that my husband and I paid $ 100 per night, arguing that they had such prices. Since we were not local and did not understand the pricing policy of Uzbekistan at that time, plus we were from a long journey, and it was already evening, we did not have to choose, but apparently, seeing from our passports that we had just crossed the border and did not understand what else and how, we took advantage of it. It's a shame that people are being deceived like this, after that there is no desire to stay in this place anymore.
We booked this hotel from 03/25/25 to 03/29/25 a family room on the second floor. Upon arrival, it was suggested to cancel the reservation on the spot, so as not to pay the city tax, so we did! Then we realized why it was done!!! Since we booked through booking, in fact we lived there, but there was a cancellation for booking, we won't be able to write a bad review!!! The hotel is disgusting!!!! Just listen to us and don't repeat our mistakes!!!! The towels were gray, dirty, and wet, the room was filthy, starting with the glasses, and there was a quiet horror in the bathroom: the smell of sewage was all day, the hair dryer burned out!!! They asked to bring another one, they waited 2 days! The floor is dirty, and someone else's hair is on the linen. There are 4 of us, towels were brought for all 4 times! Breakfast and the kitchen downstairs are just disgusting!!!! There's dirt everywhere, dishes are dirty too, bread, sausage and cheese for breakfast, some cucumbers and tomatoes, rotten eggs, the cheapest tea bags, and that's on the leftovers. The sugar in the jar is dirty, it's not clear what, the dry cream tastes strange, there's no boiling water really!!! We and everyone who came for breakfast were horrified by the hotel, but it costs 20 thousand for 3 nights!!! We were waiting for 5 stars, but the attitude of the staff and the general condition of everything from the floor to the towels is just disgusting!!! We ruined our entire vacation in Tashkent. Money, by the way, is irrevocable if you refuse to continue living!!! Please avoid this hotel!!!!