There is a lot of bureaucracy for a simple buyer. Go to the manager, go pay, go get it. In other companies, everything is somehow more simple: I called in advance while driving - they will bring the necessary goods from the warehouse, turned them in my hands, if everything is ok, I immediately paid and left.
Maybe your approach is nothing for legal entities, but for individuals it's too much running around.
There is something to work on!
Fast convenient not expensive there is Parking, I advise everyone there are a lot of spare parts available, come and do not regret peace and kindness to all