Akun in Issyk Kul was one of our favorite places, but this time the service and food was great disappointment unfortunately. We have been coming to this place for past 5 years, but this time we did not like at all this place. The only good thing is here beach, nothing much is left. The prices increased drastically.
Excellent territory, water park, no discos. The beach is sand. The kitchen is delicious but disorganized. Meals are served in two shifts, you come in the second shift and the first one is still sitting.
Very poor service, terrible disregard for the guests. Upon check-in, it turned out that the toilet was not working, so it was repaired seven times!!! hours later, after not just persistent requests, but already a conversation in raised tones! It is inconceivable to be unable to use the toilet for seven hours with a child! The food is bad, and the organization of the buffet is just a disgrace! Imagine a waiter takes out a plate (not a dish, not a tray) with pancakes and a couple of people who happen to be nearby just sweep these pancakes away for themselves before the plate and them touch the table. Instagram publishes only laudatory reviews, after my truthful one was blocked. It is clear that there is not much to choose in the Issyk-Kul season, but this is something beyond the limit