Disgusting! You even have to pay for water! At the same time, both rubles and dollars are taken for payment, and the change is given in Arab dinars, or whatever this currency is called. And where should I put them then? Moreover, they consider their exchange rate to be somewhat inflated. For example, at a dollar price of 93 rubles. at the exchange rate of the Central Bank, the price of water is 1 dollar - THAT IS, TWO HUNDRED RUBLES! For half a liter of water, 200 rubles. Where does the price come from? And this is despite the fact that almost all companies always provide water and tea for free, while these ones only have bottles and for a fee. I'm silent about the rest. The chicken sandwiches that are served on the flight, and not even for everyone, are just terrible. The toilets are dirty and cannot be cleaned. And the tickets are non-refundable - the amount will be refunded to the deposit so that you can fly them anyway. Never again. I thought there was nothing worse than Ural Airlines or Azurair, but then there was a knock from the bottom of Airarabia.
Dear representatives of Air Arabia,
I contacted you in order to book a seat for the upcoming flight, but the operator Maria informed me that it was impossible to do this, and seats can only be selected at check-in. In addition, during the conversation she communicated in a rude tone and without due respect. I also want to note that at the first call, Maria did not introduce herself, and only after the second call she gave her name. Next time, I hope it won't happen again. Please pay attention to this incident and have an appropriate conversation with an employee so that it does not negatively affect the reputation of your company.
Sincerely, HAIDARI K.
I flew from Moscow to Dubai. The airline delayed the flight from Domodedovo. Otherwise, good service on board, pleasant flight attendants in beautiful red suits, airline uniforms. Food, water. Tea and coffee are available for a fee. The flight was easier and more comfortable than a year ago in Sochi with Nordwind Airlines. 5h 40 min good luck to the company!