I took a flight today, after which I decided to take a survey. At the stage " how satisfied are you with the ticket purchase?" I answer "not satisfied", and the questionnaire stops working. Is this intentional or a technical flaw?
In fact: the monitor did not work 40 row at the window on the right flight Almaty Phuket 00:30 .
When buying tickets, the price was the same, and when you go to the purchase page, it increased by 30,000 tenge(
Convenient, reliable, safe!!! Their motto)))) affordable prices. I often fly through their company. It is rare to cancel or delay a flight. I recommend. Thank you very much ❤
Good afternoon. Disgusting, I would not even hesitate to write a non-selfish attitude towards customers. I think this behavior is shaped by the fact that this company has a monopoly on the air travel market. If you want your luggage to be spoiled and an unobtrusive hint to make you guilty, welcome!
Thank you very much to the girls at the reception and in the customer service department. Intermediary company (city travel) I did not refund the money for the cancelled flight of this airline in Russia. They helped with the documents, consulted and made inquiries with us in the city travel, the money was returned. Thanks to the staff for their cordiality!!!!!!!
Супер. Таких авиакомпаний в России нет. А все почему? Эйр Астана управляют англичане и генеральный директор англичанин. Нурсултан попилил Казахстан между Россией, Англией, США, Германией, Францией и Китаем))). Это сами казахи говорят
I would like such large organizations
They made parking lots for their employees
And finally, the resolution of this conflict
I am very tired of fighting with them
It's unbearable....
Авиабилеты из Алматы через Нурлстан в Новосибирск были специально приобретены через эту авиакомпанию, несмотря на то, что стоимость была выше, чем s7.В итоге рейс перенесли на 9 часов, отдых испорчен, все планы полетели. Никаких извинений и обьяснений до сих пор не предоставлено. Ужасная авиакомпания, как показала практика не надежная, никому не посоветую. Фактически оценка 2. Не могу поправить.
A whole office of loafers with a high salary. People who really work don't earn anything. An engineer servicing an aircraft receives less than an office "plankton".