Of course, it remains the best company among Russian companies, but it no longer reaches 4. Faced with a situation, 2 minutes before the end of boarding, they were not allowed on the flight, "the plane is already on the runway, the luggage was removed." The suspension was not accepted. I recommend that you immediately photograph the time and yourself against the background of the gate. Well, the site works abominably, it hangs at checkout, when you restart the tickets with a different price, of course not lower...
The airline is average lousy. Ticket prices are high, and the quality of service is average. They still take buses to the plane. They are pushed into the bus like a herring into a barrel. Upon arrival at the plane, they can be held in a stuffy and clogged bus for up to 19 minutes with the doors closed.which once again confirms the bestial attitude towards people. I pay 10,000-12,000 rubles for a Moscow-Ufa ticket. for a 2 - hour flight and a sandwich snack .
It's difficult to find an organization, but they work well.The customers are queuing up, and the manager is alone, I had to wait a while...
the service was really good! There are no complaints!