There are incompetents working in the center. In one day, we managed to mess up with two clients in 15 minutes.
One was sold a watch, the money was debited twice, the first time by bank transfer, the second time from a mobile account, although then they apologized and the money was returned to the account.
The second jamb was at the closing of the contract. The contract was signed, the contract was closed, but no, the contract was not closed and the subscription fee was charged for two more days. They wrote off 1.19 rubles through their own fault, they are not going to return it, but offer to come to the center for the third time and write a complaint against the manager. 1.19 these are small things and it's good that I checked, went a second time and closed it, and if I hadn't gone to Issa, didn't check and left the Russian Federation again for six months, would I owe velkom 50 rubles? "Excellent" service
p.s. the money was forced to return the manager, the company did not admit its mistake
The Velcom company is no longer the same, unfortunately.low-quality equipment is on sale.and they don't want to be responsible for it.repair work on insurance is not a blunder.It is a pity that the Wellcom company has sunk so low
stuffy.There is not enough space.Everyone is crowding.They're pushing.It's terrible.very small premises for such a large number of employees and even more so for visitors
It was a long time ago. Queues are long sometimes about = the waiting mode is delayed for many minutes, but the employees are polite and will always advise what to do