I want to leave a great review about customer orientation. It's not the first time I've bought from this brand , I didn 't know about the birthday discount , no one talks about it , about any promotions and discounts . Going to their Instagram a day later, I find out that the birthday people have a 30% discount%
The brand by correspondence clearly departs from the answer and ignores the messages I wrote , moving away from the topic , texting with scripts . There is no desire to help your regular customer and save him either . Is it really so difficult to transfer the discount to the next purchase, knowing that the customer will buy more than once. Thank you 9.22 store for a pleasant solution to the situation - ignore it!
The choice is solid, but there are not enough fitting rooms. And recently, the quality of the materials used has been steadily decreasing, the size range is very much "floating", and the fit is suitable mainly for thin and tall ones.
They treat regular customers disrespectfully. They change the terms of promotions and do not inform on social networks. And they don't even apologize for it. Ugh