5 Element
63 reviews
February 28
There are very good consultants who are polite and will tell you what you need. And most importantly, they are waiting for us as buyers at a crossroads. Oh, maybe that, or maybe that's how I chose the washing machine. They politely told me everything. They didn't pay attention to my nagging, I really apologized! But they went with me until the last one, until I chose what I liked. And they even helped me measure it so that it would fit.!!!!! May they have patience with us!!!!!
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1
May 9
2 years ago, I bought a laptop in this element, according to my friend's reviews, we are offered the best laptops according to the requirements that you want. I guess I was unlucky that day. When Dad and I arrived, we began to choose laptops, sales consultants approached us and asked what exactly we were choosing. The wishes were such that he pulled games and editing programs (at least the adobe package). We were offered the aser aspire 3. As ignorant people, we believed what the sellers told us. I shouldn't have. Apparently they thought they were going to play minesweeper and klondike. And I'm generally silent about editing programs. Apparently they only needed to sell this product. They saw that people who didn't know turned to them and told them all sorts of lies. We also wondered if it would be possible to change the RAM to another (this was one of the most important wishes), of course they told us yes. And then when I wanted to change it, we come to the PC workshop, they tell me that you can't change the RAM in this model. Am I upset? Yes. Bottom line: the RAM cannot be changed, the games are extremely difficult to pull, the installation programs are 50-50, it could have been better (lags, crashes, somehow I have already come to terms with this), it heats up quickly, there is very little memory in the laptop itself, only 200 GB, 100 on the c disk, 100 on the d disk)). Therefore, the staff did not satisfy me. The choice of goods as such is of course normal. The quality will be good, but it's better not to trust the sellers 100%, it's worth double-checking the information on the Internet. Discounts and promotions are constant.
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April 21
A great store, the consultants are polite, they try to devote time to everyone, but it doesn't always work out, I bought a TV and a soundbar, I'm very happy, I took a guarantee + them, I'm happy from the last time, 3.5 years later I bought a TV for 400p and 4499p. Thank you.
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1
April 25
On 11.04, we purchased a Sanifor aerogrill at the 5 element store , Vitebsk, at 35 Chkalov Green shopping center .
11.04 in the evening we threw French fries , we wanted to cook . After a couple of minutes, they heard a crack, the glass burst .
On 11.04 in the evening , before they closed , the aerogrill was brought back , they wanted to refund the money . But it was sent to the factory as a warranty case .
04/25 , 14 days have passed . We came to the store ourselves to find out about our situation . Aerogrill , not yet in Vitebsk . The girl at the service center looked at the computer. They write that it 's not a warranty case , supposedly the 9.04 warranty is over , although we bought 11.04 !
And for some reason, I have to go to the consumer rights laws myself, spend money and do an independent examination. Although the 5th element was sold to me by this grill and they are responsible. But they absolve themselves of responsibility and call themselves intermediaries . It 's a very unpleasant situation . If the situation is not resolved, we will go to court, not to the laws of rights .
Tc sold a product that has already been guaranteed . But the warranty card says no warranty!! Main management, please understand this situation.
350 rubles , I don 't want to just give it to the store .
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May 15
Angelina, a customer service specialist, and Denis, the deputy head, helped solve my question. We helped not to hand over a new serviceable washing machine for repair for 2 weeks, but we figured out the problem (the outlet was faulty). We figured it out more than the electrician at home. Customer orientation, well done.
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November 13, 2024
It is very annoying, running around the hall in search of a seller, you need to give out a sketch at the checkout. From the cashier, to the seller, from the seller to the cashier, and back to the seller. In my presence, only a few people were outraged by such service.
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1
June 7, 2023
Great hypermarket! It seems that there is everything! Great selection and discounts! Polite consultants are girls! Everyone will tell you correctly, the cashiers are on top!
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3
December 26, 2024
Responsive sellers
Wide selection
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1
January 7, 2024
The selection of goods in the store is not bad. By the way, I was reminded of the design video. We planned to buy a phone for our son, but the right color was not available. As a result, we bought batteries with accumulators
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1
December 17, 2023
We are very glad to have purchased a Polaris cleaning vacuum cleaner, very convenient, maneuverable, even a child can handle it! Thanks
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2
January 23, 2023
We bought a polaris Hand Stick Pro vacuum cleaner, we are happy with the purchase. The power is good, there are additional nozzles and a built-in UV lamp for surface disinfection. Good value for money.
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5
November 18, 2022
We bought a Polaris blender, I really liked it. The price is excellent, we tried to use it, we really like everything, it copes with its work perfectly! We are very pleased with the purchase.
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September 1, 2023
I bought a coffee machine, the sellers offered an additional guarantee and promised a master's visit to the house . A year later, I decided to do maintenance. Under warranty, they said take it to the store yourself.
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1
December 1, 2022
We bought headphones.
They didn't check it when they bought it, and when they turned it on at home, they found that the sound quality was disgusting (noises and muffling), they also didn't immediately show up on the devices.
They brought it the next day to exchange it by check - they refused, citing the fact that they work perfectly.
I do not recommend this store to anyone, it is easier to order already in online stores, at least there is an opportunity to return a disgusting product, and not see that you are being brazenly deceived in the service department.
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1
July 25, 2024
A great store with prices lower than the competition
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1
August 8, 2022
We bought an Elari KP -F smartwatch for a child on December 19, 2021. According to the stated characteristics, the watch is waterproof.(the photo of the characteristic is attached).In July, my child and I were caught in heavy rain, she was wearing a watch.I don't hide it and after that day, the clock stopped working.That is, the screen stopped working.Since we have a watch under warranty.I took them to the fifth element in the city of Vitebsk, Beshenkovskoe highway 3 -1, Patio CJSC.Wrote a statement that would eliminate the flaw.They told me to wait 2 weeks.I came after 2 weeks and was refused to carry out repairs due to the detection of moisture (photo attached).
You are selling a product that does not match the declared characteristics.
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3
January 15
Poor choice
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1
July 4, 2022
A great store. The service is at a high level. I recently bought a gaming chair. I recommend it to everyone! Element 5 - you are the best!
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4
January 2, 2023
The store is excellent, there is a very large selection of goods, the disadvantage is that it is far from residential buildings, but the store is excellent!
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7
January 12, 2023
I like it, they will always explain and advise what is better, bonuses are always good , a discount if the product is not in good condition, repair without problems or refund the money.
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1
March 12, 2021
Never trust the consultants in the "5th element"!
I needed a washing machine, after studying all the offers and models on the Internet, I chose the LG brand and a certain model. I made an order for it. As soon as I came to deposit money and arrange delivery, the consultants began to actively dissuade me, saying that the model was very bad, roughly speaking, it would fall apart within 1-2 years, if I was lucky.
He refused to take it, because he took their word for it. On the same day in the evening, I decided to break through all the information about the machine, it turns out that it occupies a leading position in all the tops of washing machines, and there is an extremely large number of reviews from the owners about it. I also had a conversation with a washing machine repairman, this model was not caught in what the consultants told me... Not a single word about the defects that were so vehemently stated to me in the store. The persistence of the consultants was very alarming from the very beginning.
The HAIER washing machine was also very actively "paired", which is clearly inferior in terms of the build quality of the LG machine that I chose (again, according to the repairman) The next day, having decided to purchase the model that I planned, when I came to the Store, the cost of the washing machine was exactly 20% higher than the original one! Immediately the next day.
I would like to ask a question, why was it necessary to dissuade from a good purchase? Everyone will find the answer for themselves.
Always be careful when your point of view is actively imposed on you, and they try to specifically "sell" or dissuade you in favor of the worst model, for which the seller will surely receive a premium or be tied up for a percentage of sales for certain models.
In my case with the LG typewriter, I think that's exactly what happened.
In general, the store itself has always evoked positive emotions... but the employees were extremely disappointed.
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7
October 31, 2021
A good store, as well as some employees who apparently love their job. They will prompt, help, and test. This is not the first time we have made purchases in this store, we have encountered responsive staff.
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3
January 13, 2020
We bought various kinds of goods in this store several times. There are no complaints yet, consultants have come across polite prices not much higher than in online stores. However, as elsewhere, they are trying to impose an additional one.a guarantee. That's their job.
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2
December 12, 2021
A good hardware store. Consultants will tell you information about any technique.
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3
July 3, 2021
A good store and a choice. Recently, my daughter got a great hair dryer as a gift.
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3
March 31, 2020
"5 element" is the brand of the Republic. A great store. Nice prices, excellent installment conditions. Excellent staff. I recommend.
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October 3, 2021
I buy everything there. Quickly. Provide high-quality customer service
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3
April 16, 2020
It cannot be considered as a separate store, since it is just an "anchor" tenant of the Korona shopping center, if you specifically write about it, then the usual "5 element", without any special advantages, but with one minus to go far.
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January 10, 2020
Excellent store, wide selection of goods, good service, cultured and competent staff.
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5
1
March 2, 2024
A large selection of goods
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2
June 4, 2021
There is a large assortment, but the prices are the best on the online store.
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4
March 19, 2020
The assortment is wide, the store itself is beautiful, the layout is excellent - and the staff is unfriendly and indifferent
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3
April 2, 2020
A good store!
Sales consultants will always advise the best product according to its characteristics.
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5
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October 18, 2019
A good electrical equipment store , but I put 4 stars because the operating mode , it seems to me, closes too early , we could extend the operating mode for an hour
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November 18, 2019
We have been friends with this "5th element" since its opening. The service here is at a high qualified level.
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9
2
April 2, 2020
The store is spacious and bright. Friendly consultants.
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7
1
February 12, 2020
Big store, clean, polite sellers, promotions and installments
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1
May 17, 2021
A wide range of products. Nice prices.
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October 13, 2019
Excellent electrical goods store, attentive staff! thank you!
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February 17, 2020
A huge selection of different equipment, competent consultants.
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2
June 2, 2021
A normal store. One of the largest in the city
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October 29, 2020
A good store
The choice of products is huge
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January 29, 2020
A great place to purchase the electronic equipment you need and not only
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1
September 2, 2019
Excellent assortment! Good consultants, you will not be able to leave without buying))🎁
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5
April 29, 2021
A good online and offline store
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5
October 17, 2019
A great home appliance and accessories store.
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5
November 25, 2019
A great magician.
The prices are good, you need to catch
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January 6, 2020
A lot. you can buy here - a coffee maker, a coffee grinder and, in addition, so much that you can't carry away - there was money - I bought everything
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August 2, 2019
A large assortment, high-quality service.
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5
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September 18, 2020
You can always buy what you need!
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5