Extremely slow and outrageous. Employees go on a "break" and nobody knows when they will go back to the counter. Only one counter is "open" and often there's nobody working there even if the lights are on
Visiting this department is like a separate kind of Hell on earth.There are constant queues, only one ticket office is always open, although with so many visitors, you need at least three!The girls are trying, they work fast, but considering how many people there are, it's just not possible to cope. At the same time, you can top up the BNB bank card only through the cashier. The nearest branch is a few km away, which makes it impossible to visit it! If it were possible to put a zero, it would be, but it's only one.
Every time, absolutely every time I come here, there is one ticket office, there is a queue of 15 people. The second ticket office does not want to work at any time.
If a person has a long operation at the checkout, everyone else just waits for half an hour. No kidding, half an hour per person
In any case, I do not recommend this bank, and in this place.
Kristina Mukharevskaya is also present as an employee of the bank. Outright rudeness, skips coupons, is rude.