Happy New Year 2025, dear partners! We wish that this year will give you new great opportunities and prospects for prosperity and success. May there be happiness in your homes, love in your hearts, and stability, trust, honesty, mutual understanding, and luck in our partnerships!
Many thanks to the girls Victoria and Anastasia for their understanding (department of dispatch control of deliveries in the Republic of Belarus) and the driver Yuri (Brest) for the prompt delivery of the cargo on 12/30/2024 on Oktyabrskaya Revolutsii Street in Brest.
Sincerely, MK-VERTICAL LLC.
I have been working with the company for 5 years now. Everything is always clear and on time. Drivers deliver to the door, or help to carry to the car. They call 5-15 minutes before arrival. They are always friendly and welcoming. If you want to be treated with respect and understanding, it would be a good idea to start with yourself and treat employees normally, and not as servants. I've heard people talking to drivers, and it's a quiet horror! And if you want everything to happen without any interference, you need to study the documents that you sign without difficulty, and not just run through your eyes, and then look for the guilty and shout how bad everyone is! The rating of the company was clearly underestimated by such people who, due to their carelessness or lack of manners, did something wrong themselves.
27.11 Denis, the driver, notified me of his arrival at the document delivery address only after he was already on the spot with the words "Get out faster, I've arrived"
I was not at the place of delivery at that time (because no one warned me in advance that they were coming to me).
The driver, realizing that I was not in place, replied to me that now I need to catch him myself along his route.
So be it, I have come to terms with this attitude of this "courier" to my clients. I called and arranged where to drive up to pick up my documents. I drove half the city to the designated place and had to wait for the courier to arrive there.
When I received the documents, the driver did not even check who I was at all and to whom he was handing the documents. They didn't even require any signature for the fact that I actually received something. That is, any outsider could have taken the documents
And for this entire delivery, I also paid 26 rubles out of my pocket. Yes, such a delivery is not worth a damn for such an attitude