МТС
Business hours
Closed until 10:00
Directions
Gandliova-zabawlialny komplieks Trynici
65 m
Information verified by owner
17 reviews
August 14, 2024
I faced a very unpleasant situation in this salon. I came for a certain phone model. They persuaded me, persistently imposed their opinion. Ok. I kind of agreed. We decided on a different model. They took out a model to hold in their hands, not from the showcase. Taken. To the question "why is it cheaper than the price tag? " I received the response "shares". As a result, I ended up with a phone of the same model, but with different characteristics (less memory). Unfortunately, I only saw this at home. It is non-exchangeable and non-refundable. I don't absolve myself of the blame, I should have checked it myself. But none of the employees even apologized for such negligence. It may even be encouraged. The response to the appeal was "you should have made sure...You should have checked...you signed..." I'm sorry, but what do you have to do? Then why are there so many employees if they are not responsible for anything?
Double-check what you buy in this salon.
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1
January 26, 2024
I would like to express my great gratitude to Maria Wolf for her attentive and responsive service, all the problems that arose during the purchase of the phone were solved.
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3
January 19, 2024
The service is at a low level, unreliably convey information to customers about their rights and guarantees. The phone was delivered under warranty for repair, as a result, the problems remained, but it was not accepted again. I do not recommend contacting this center.
See original · Русский
2