A good delivery point, courteous staff, plenty of free space, sofas and a children's area.
Of the disadvantages, only the constant postponement of delivery dates, but this is a question for the 21st century itself, rather than the pick-up point.
There is no claim to the point of issue. But there is a delivery, I ordered a gift set in a box, and the box is crumpled, it's unpleasant if there is a holiday tomorrow.
I stood in line for forty minutes, there were two people left in front of me and a guy with a facial expression, I don't care, said that the time was 19.00 and the pick-up point was closing... It's just great...
1. It is almost impossible to get through to the operator on any issue
2. Do not call back after placing an order on the website
3. The most lame thing: they edit the composition of the order without warning, delete items, postpone delivery dates.
4. They offer to wait for the order for 2 weeks
As a result, only 20% of the order was delivered to me on the appointed day. 60% of the items were completely removed from the order. The delivery of the remaining 20% of my order was postponed a week in advance.
As a result, I was unable to service the car during the scheduled trip and lost a lot of money.
Very slowly, the workers seem sleepy, except that they don't yawn. They sit at the monitors, make 10 clicks per minute with a smart look. The queue has accumulated before going outside. There were 2 people in front of me, I waited for my turn for half an hour. A lot of goods were not found, but this is not the fault of the employees of the pick-up point.
On December 31, 2022, three things were supposed to be received, but only one was given. All calls and inquiries have still not been answered. "They feed you with promises": we are looking into your problem.