On 12/29/24, we ordered a wardrobe, and we bought a desk from them from this collection. Today is 03/24/25, the order has not been delivered, the store reschedules the delivery date every week, explaining that the supplier is to blame for everything. On the 21st century website, the product is in stock, but the consultants clarify that if it is in stock on the website, it does not always mean that they have it in stock, but it may be in the supplier's warehouse. And what kind of suggested quick purchase can we talk about then? They mislead customers. Specifically, we were asked to choose something else. But where should we put the table from this collection, or at whose expense should we buy a new one? There is no such cabinet on other websites. We have never had such an unpleasant situation with more than one store. We continue to wait for our order further
It's been 3 years, no refrigerator, no money
Good afternoon. I bought an auto cooler in the 21st century. In 2022, it turned out to be not working. I returned it under warranty.
After some time, they bring him to me again, saying that they have a service report that he is a worker. We immediately check in the presence of 21st century employees on their own car and it doesn't work (it gives the error E1)
And that's how they've been carrying defective goods for 3 years and saying that they don't know what it's working for. They want to be accepted .We check it every time and it doesn't work.
05/08/2025 a toilet bowl (pulse) was delivered without any documents, the toilet bowl body is dirty from below, as well as a dirty bottom, as evidenced by the imprint on the foam packaging. When contacting customer service on the day of delivery, they promised to call back within 24 hours. Two days have already passed today, but there is no call. I had to cancel the wizard's call to install the toilet, as well as change my plans. Disrespectful treatment of customers and the disgusting work of the order and delivery service spoil the reputation of your store.