A stupid bank. I went down the path of making money. It all started with the 1-2-3 card. They attracted people, and then deceived them by adding some kind of button in the application, obviously older people do not receive a cashback from this card. The last time I was in the department, they persistently pushed me to open some deposits and take out loans that did not fall to me (a person can decide for himself whether he needs a loan or not). The feeling is that they recruited some sales people, not support people, while they do not always fully know what to do with their products and generally consult people on rare issues. I don't know what their superiors teach them there? Apparently only to sell. This is definitely a transfer to another bank
The ATM ate the card. Even if you realized instantly, nothing can be done. A warning that the ATM is not working in the same color as the worker's. The only employee who still had to wait said that the cards were returned to everyone, however, for some reason, she refused the offer to insert the card, and suddenly she would not return. The card reader didn't have a warning somewhere. The wait is a week, but no one can say a clear time frame.
The best bank to collect problems on your head from scratch!
Customer orientation is at level 0. Experts don't understand what they want from them. I came to collect money from the insurance company, they overextended each other, came another day - it turned out that insurance payments were not made on the weekend. I'll have to go a third time, I hope everything will work out. 🤞