Honest review
If we evaluate the structure of the store, there is a wide range, acceptable quality of goods, and an accessible location (almost the city center).
As for the staff, it's utter trash
, the administrators are rude and boorish - they don't solve any issues at all
Waiting in the consultant's department is sometimes up to 20-30 minutes, individual consultants do not know either the configuration or any information about what they are selling.
So have enough free time and patience. A little patience 🌸🌸🌸
I was here in 2024. I didn't like it, the prices are high, there are a lot of consultants, but it's no use, they're on their own, departments stand on their own without them. Before arriving, I first called, somehow found out and waited for an answer to my question about the product, the consultant mumbles something, somehow answered my question about the product, but decided to go anyway and make sure of the availability and price of the product. Arriving at the place, I somehow found what I was asking for, the price was space, as a result, it turned out not to be the option that was described to me on the issue. In general, I looked at the product, at the prices, at the mess with the staff and concluded that I did not find anything good in this store for myself in every sense. There is a choice of goods, yes, no question, but the price and the attitude of the staff are at zero. There are some discounts and promotions, but taking into account the discounts, prices still turn out to be more expensive than prices in other stores in the city. I wouldn't come here anymore, that's just my opinion. I hope there was some useful information for someone.
A large selection of goods! Efficient and competent staff. There is a delivery! They even deliver to dachas! It's really paid.sometimes there are discounts. Good parking!
There is little in the way of electrics, in order to arrange dry mixes, you only need to leave the main entrance and walk 150 meters behind the store, it is very inconvenient that it takes a lot of time, you do not have to apply for one seller, you have to run to the 2nd floor, then to the departments, then to the street, then to the cash register, the application for the construction of 8 positions took 3 hours to assemble everything, illiterate planned work in the store
It was terrible. We started repairs in the children's room, we made the choice of wallpaper, but we waited for the consultant for 30 minutes to buy it. I started timing it later because I was tired of waiting, so we went to choose the door and all the little things. In the end, we paid for everything and went to pick it up at the warehouse. And then all the fun began. There was no product in stock. I had to go back to the store. And to make a refund, you need not only to have a receipt with you, but also several other documents, which complicates the situation since we are from another city in general, we were not very satisfied, so we waited everywhere for a long time and the consultants at the counter of the return exchange and contracts were, to put it mildly, not very friendly when we came to their house and asked for tea
We bought wallpaper in this store, liked the service, left with positive emotions, thanks to the consultant Aruzhan, I wish the store prosperity and more responsive customers.
Visiting the store for 12 months left a positive impression. An extensive selection of building materials, professional staff and excellent service create convenient shopping conditions. The fast order processing and friendly approach of the staff make this store an attractive place for everyone involved in construction and renovation."
Good assortment, but Terrible service. Managers need to wait for about an hour and then they will come and are not competent in the answers. We left the last two times and didn't buy anything because of the terrible service
A large supermarket of building materials, there is a full range. Prices are popular. There is a system of bonuses and discounts. Very CONVENIENT👍Qualified staff. All repairs were made in this store, ranging from plumbing, paints, wallpaper, to a bathtub, toilet. Very Convenient.
The consultant Tamerlan served. Very polite, knowledgeable about the quality and characteristics of the product. I explained everything, showed it, told it. Clever girl. Good luck to you, Tamerlane. And the prosperity store.
Something is more expensive than competitors, something is cheaper. I bought wallpaper there and was satisfied with the quality. The staff knows their business. I come in as needed
A wide range of products necessary for the repair of apartments, offices, etc. Sales managers will listen carefully and, depending on your needs and capabilities, will select and recommend the product you need
I found what I was looking for, the consultants help, they really help , they will listen carefully to the problem, explain everything in detail and find a solution. I am very pleased .
There is almost everything you need for repairs, and a lot. We need a bigger room. The service is decent, I asked - they listened, prompted, helped. I advise you to visit, you will not regret it.
A wide range of building materials, courteous consultants, fast delivery. There are always discounts. No problems with the exchange or return of the goods. Convenient location. A clean bathroom, which is also important for visitors. If there was also a relaxation area and a coffee machine, or a coffee machine, it would be great! Because sometimes, with such a huge choice, you need to sit down and think)
4.5.
A good choice of goods at affordable prices. We have to look for sales consultants, the consultations themselves are sometimes not very informative.
Convenient location. There is parking, but it is almost always occupied. A large range of products, good prices. There are not always enough sales consultants in the trading floor. Bonus system. Discounts and promotions
This building materials store has absolutely everything! I would even say more than anywhere else in the city! there are prices for the promotion and in general the prices are pleasant, the responsiveness of the staff is still lame, but they are trying to learn
I liked everything , you can choose everything , a large assortment, reasonable prices , by the way cheaper than in other hardware stores . Prosper and grow , well done !!!
Pros:
Nice spacious store. Everything is conveniently located, there is absolutely everything for home. Polite consultants, high-quality products!
Minuses:
Not convenient car parking
We bought the product, paid for it, and now we can't pick it up. The product is out of stock. The goods have arrived. He's not in the parish anymore. We are waiting for the third hour
I applied to this store for the first time, and it was terrible!
They brought me broken furniture, into the bathroom, I contacted them, they said that the administrator would contact me, and no one, believe me, contacted me, here is a mess and low-quality goods, I am outraged, nothing has been decided with me, this is lawlessness, not a foot here anymore! And I do not recommend it to everyone, the delivery is free, but I'd rather pay, but the goods will be safe.
A good store has a lot of goods that are so large and necessary for repair, the assortment is not weak.
The only thing missing is such small items that you can find without problems in any department of 1000 small items, and it would be cool.
A very good store. There is, practically, the entire range of goods for construction and repair. There is also a variety of household details needed in everyday life.
I ordered construction materials at 12 months, through the Caspi store, they did not get through once, then I called back and was in touch with the seller, they delayed me for two days and canceled my order. The manager who is in touch does not know how to work with potential buyers
A very nice and large store. The consultants are polite . A large selection of products of excellent quality at affordable prices (compared to other stores). In a disputable situation, they go to meet the buyer!
The store is very large, the choice of building materials is diverse.
But they took the wallpaper. We have chosen everything. We waited a long time from the warehouse, as a result, they did not have the right number of rolls. When choosing others, there was no manager available. They did not wait. They left without wallpaper.
The managers are better on the ground floor. Hurry up. And the spruce was picked up. And they informed me completely about the construction materials.
There is also a small parking lot. It is difficult to put a car there.
The assortment is huge, but no matter how many times I went there, it is always a problem to find a consultant on the products of interest. The delivery is also so-so. I immediately asked that delivery was needed after 17:00, since I work, I also asked to call in advance, they assured me that they would do so. As a result, on the day of delivery, no one called beforehand, the goods were delivered at 13:30, when I was not at home... which caused a lot of inconvenience.
A lot of interesting things can be found. Of the disadvantages, you will not wait for sales consultants to knock out the goods, they also do not know their own goods. There is nowhere to sit on the ground floor while you wait for someone from the consultants and until they find your product.
The store is not bad. The prices are affordable, the range is extensive. There are problems with delivery because the warehouse itself is not located at the store. But the delivery itself is free, which is also pleasing.
I really liked the sales consultant named Timur, in the plumbing department. Polite, explained everything clearly to me, bought what I wanted, and even more.
The store is next to me. We often buy materials for the house.
It's bad that there aren't enough workers in the hall. You have to wait a long time for someone to come up.
I have already written about this store. A very high level , for Kostanay for sure . The only thing is that everyone is stressed who has repairs . But this has nothing to do with manazin
There are a lot of interesting things, the prices are normal, but the consultants are a little stupid. You need to run after them, knock out answers to questions. But the cashiers are just sweethearts, and they respond politely, and the answers are on the topic