It's a disgusting office! The staff is not customer-oriented! I wanted to order covers from them, I called a day earlier and asked if it was possible to see eco-leather samples by color somewhere, they reluctantly told me where the pavilion was, I spent time arriving and received just a five-minute boorish service, and in the end I also heard a checkmate in my direction! They can't answer anything clearly (they don't hear the client's request) In their opinion, you need to buy cases without looking and it doesn't matter what color you want. On principle, I went and ordered from another place. Don't waste your time, the seller there is not interested in the customer at all.
Just a tin can !!!! Better avoid it! I called twice to discuss what I wanted, I chose the day of installation, I am rarely free, and when I arrived for installation, the covers were not the same at all! And yet, instead of apologizing, they tried to make a fool of me and suck in what was available!!!! That's not how things are done
well, not everything is perfect, but I would like to - unfortunately, there are complaints about the quality of the products, and the price tag seems to me to be too high.
I ordered on this site for the third time, high-quality covers came twice, this time low-quality Belarusian-made ones came to my car before that there were autopilots, the quality was excellent now the Belarusian production was dressed, they began to stretch like an accordion, they only began to be sutured, And I have heaters and leatherette under the bottom to suture not very much. It does not look Premium when ordering, the quality is very weak, I would even like to return it, but there is no receipt
The office is TERRIBLE!!! I ordered the covers and pre-agreed on the premium quality (eco-leather from 1 mm thick)! I dropped the prepayment!I waited for sewing for 2 weeks, after the call about readiness, I came to the installation and was shocked by the quality of the material!!! Oilcloth in one word with a thickness of no more than 0.5 mm! And the price was bent as for a premium! 290 rubles . *** and Charlotans ! I do not advise anyone! Avoid this sharashkin's office!!!
I was interested in the covers, I called the consultant to ask what are available, what kind of eco-leather, sew themselves or to order - the operator could not explain ANYTHING CLEARLY, was rude, HUNG UP the PHONE and said CALL ANOTHER STORE! :D
I call back - the call was reset, to other numbers listed on the site - my call was also reset! and then they blocked the number altogether) The circus and that's all
Dear management, PLEASE pay attention to the service of the initial application by phone by your employee! you're losing your own money)
Only after the request for a callback did another specialist, Timofey, call back and clearly explained everything and told him, for which I thank him very much!
High-quality covers, sat well on the B6 passat, ordered with installation, and did well, installed quickly, it was nice to watch at work!
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Геннадий Жилинский
Level 9 Local Expert
August 20, 2020
The covers were not sent to my car.
Getting the money back turned out to be a big problem.
Employee Kazun Artyom, it is not very correct to communicate with customers, and sells goods of inadequate quality