They connect services that are not clear and unnecessary, and when you come to them and ask them why they connect, they say that they did not, you made a mistake and clicked something yourself. And this happens periodically.
You motivate your employees very poorly. I had to Google the necessary information and link to it locally. The person either does not have the information or does not want to attract a client. Although the question was insanely simple. The result is A1 services in the same shopping center, with a level 100 times higher