After the renovation, it became pleasant to be here, it became bright and spacious. There is one disadvantage- there are always a lot of people and you can sit in line for a long time.
All the employees I've talked to speak Russian, which is great.
Many issues can be resolved. Only when you come to the office, for example, you cannot close a deposit through the application for some past century. And the online version of the online bank has not been working for more than a year. So in general, the bank lags behind its brothers in the shop;))
Horror!!! On June 17, 2024, I entered the loan payment. I took a coupon to the manager at 13-40. Then it was only my turn at 14-20. then he went to the cash register. I waited so long at the checkout and was late for work! "I don't know," I said. Who would have thought that in the XXI century it would be like this!
We have been serviced by this bank for a long time. Everything is on top, thanks a lot to Alisher and Adila for the highest service. One disadvantage is the lack of parking. You always have to park on the opposite side and walk across the boulevard.