It's a pity that you can't put zero! Customer service at the lowest level! we stood in line for 1 hour and 23 minutes, despite the fact that there were few people, they said, like, on-line queues, first they serve, then only on a first-come, first-served basis and sit and wait for an hour until you are served, and all you needed to get a money transfer for a maximum of 3 minutes we were served
The service has changed a lot over the past year. Previously, the waiting time for an electronic ticket in a mobile application was 10-20 minutes, now it can take more than 40 minutes. Okay, we added a commission of 1000 AMD for the service, but now they also began to take your passport, they do not give it back until the money is credited to the card, which can also take from 20 minutes… To go to this bank, you need to allocate a special day without personal matters)))