After an unsuccessful experience in one of the private clinics (a fairly popular network), it was scary to look for a new clinic in all respects: professionalism, attitude to the pet and its owner, cost of services and quality, sending pictures to other clinics. However, my dog is sick and needs to be taken to the doctor. I felt completely relieved at this clinic. No lectures about pre-registration, friendly attitude of veterinarians, recommendations, care and affection for a pet. Good prices. I am glad that there is a clinic with such doctors not far from my house.
The coolest vet clinic. She would have more funding and equipment, she would have no equal.
The most responsive and kind doctors!!!
I would like to mention the most courageous doctor:Ilya Vikentievich.
Thank you very much for the best attitude towards animals.
Very good weather station. The woman's doctor consulted on the castration of two cats, promptly performed the operation. And the cost is adequate for two cats. There is no queue in the morning, there are several owners of cats and dogs. In my opinion, it is still necessary to allocate more funds from the budget for the work of district stations and staff to raise salaries for nervous and difficult work.
The cat was brought to the reception, she had an abscess, a young man with dark hair was fine and explained in detail what to do and how to do it. Prescribed antibiotics, wrote out a prescription, said to inject for 3 days. On the 3rd day of antibiotics, we came for a repeat appointment to look at the cat, the antibiotics themselves were injected at home. When we came to the reception, we were received by another veterinarian (a bald young man, I don't remember the name, it seems to be Kirill), I said that the abscess had opened, the pus went, today we have 3 days of antibiotics, I asked "can I tell you the name of what we give the cat?" the answer is "well, tell me", he looked at the cat, didn't really say anything, started doing something, at that time I was stroking the cat so that she wouldn't be nervous, he injected her with something without words. Yes, it's my fault that I didn't immediately ask what he was going to inject her, honestly, I didn't think, I thought maybe some vitamin) I don't understand this, I also had my own thoughts and worries about the cat in general. After he says that antibiotics need to be pierced for another 2 days, I asked him to write out a prescription "will you inject yourself?" I replied that yes, by myself, thinking, "I said before that that WE WERE GIVING HER SUCH and SUCH AN ANTIBIOTIC." She starts writing out a prescription, and I think it's time to ask what he injected her with, since he's silent, I hear "antibiotic" in response. The whole sur is that, again, WE OURSELVES GIVE HER an ANTIBIOTIC, and it turns out that he injected her with an antibiotic 2 hours after we injected her with an antibiotic ourselves at home. In response, I hear, "you didn't say, and I shouldn't ask you anything." Wonderful service 👏🏼 Oh, yes, I paid another 10 bel.rub in prostration for this.
Thank you for the antibiotic, which my cat did not need. Let's take them at their word that it's OKAY!
PS during the reception, I clarified how the cat feels recovering, but still the whole reception was rude.
I think a person who carries out some kind of manipulation should say everything, and not do everything without words and then say that it's my fault.
Conclusion: there was a misunderstanding, but I would have let this situation go without complaints if the person who served me and my cat apologized for not asking (without explaining what he was going to do) gave her an antibiotic injection, and told me not to worry that there would be no overdose (I had to ask him everything myself and guess what he was doing). He also makes a face at my worries about my cat)
👏🏼👏🏼👏🏼👏🏼👏🏼
A couple of months ago, on Friday, they called to find out the prices for an inspection and consultation (the cat ate the shoelace), the administrator immediately cut off that there was no record for today. On weekends too.
I asked to make an appointment for Monday, to which I received the answer "are you sure that your cat will live until Monday?"
To say that I had a tantrum after that is to say nothing.
I urgently went to a paid clinic. His life was not in danger. Alive and well for several months now
Customer orientation and communication skills - 0/10
We arrived at the hospital today with a dog about our dog's unborn puppy. Svetlana Vladimirovna performed an operation on the dog , extracted the puppy (cesarean section), made a very small jewelry seam, described in detail all the recommendations for postoperative care. I am extremely pleased with the result, which I did not hope for, to be honest. Everything was terrible this morning, but now life is getting better. The dog wants to eat after the operation, the puppy is alive. Thank you very much, dear Svetlana Vladimirovna, you have golden hands! God grant you! The man is in his place! I would like to continue my acquaintance with such a person! thank you very much!
Overall, it's not bad. They won't even take money for small things or directions. The doctors are nice and kind. Yes, the repairs are so-so, but the prices are inexpensive. Thank you for curing our Asya
Очень приятный персонал. Мы были в конце дня, а приняли нас с улыбкой и комплиментами питомцу. Всё рассказали, объяснили. И по деньгам правда очень бюджетно. Не стыкуется даже, что так бывает). Видимо, из-за невысоких цен и ремонт внутри соответствующий, о чем пишут в отзывах. Но я представляла себе даже хуже обстановку, поэтому даже и неплохо). Это как поликлиника 80-х без ремонта в 2023, т.е. лет 40. Тем не менее видно, что убирают постоянно. Чисто.
Very good, attentive specialists. An ultrasound was done by ambulance, without an appointment, and blood was taken from a vein. Thank you so much for your help!
We arrived with a sick cat. We sat for 2 hours and eventually went to Gursky.
No one could even answer when we would be admitted, although there were 4-5 doctors in the department and there was no queue.
Ездили совсем недавно стерелизовать кошку. Операция прошла успешно. После операций врачи всё отлично объяснили и дали рекомендаций по уходу за кошкой. По цене услуга обошлась 152 рубля. Через 10 дней приехали снимать швы.Сняли швы за 5 мин оплатили 8 рублей 50 копеек. Кошка осталась довольна так как после этого всего наконец-то можно было снять попону.
The doctors said one price on the phone , in fact they paid five times more . They don 't pick up the phone for hours , they are rude , the attitude towards customers is disgusting
The old scary building is inside, it's time to make repairs, but this is the only pharmacy where I found a collar for a large dog at an affordable price.
Awful. We arrived at 8 a.m. for the opening, the reception began at 8.20 a.m. while the head physician appeared. They did a chip and vaccinated the kitten, all very slowly, waddling. As a result, I did not get the vaccine that I was told, it was twice as expensive. Everything goes without saying, I didn't even apologize. I spent half an hour looking for a scanner for the chip. In general, there are Gos, not here for the quality of service, if an international passport was not needed...
Of the pros: reception on a first-come, first-served basis, i.e. if you need it urgently, you will always get help. The staff is attentive and friendly to both animals and owners.
Of the minuses: reception is only up to 17-30. There is parking, but it has a high curb. It is problematic to park with a low landing.
They helped the cat quickly, easily and not expensively. The treatment was scheduled. It became easier after half an hour. We're not going anywhere else, just to them. Thank you.
An excellent institution, they saved a chihuahua twice, I am very grateful to them. Spicialists are from God, they approach their work professionally, God grant them health
We were recently with a cat at a reception with Svetlana Vladimirovna. The doctor is very friendly, gave injections to the cat so that he did not notice. It is clear that a person loves animals. He does not prescribe unnecessary procedures, everything is on the case. Next time, only to this doctor. For admission and injections 27 rubles. I think it's inexpensive, the cat had an attack of ICD.
A lot of good doctors have saved the life of my dog Papillon more than once... They will always give recommendations, there are few people, there is a pharmacy, the main thing is that they treat animals as their own
Excellent doctors and service.
The inspection of the animal is quick and gentle
Prices are also acceptable.
There are queues in the morning, but the service is faster
Приехала к ним сразу после доктор вет. Которые не поставили мне диагноз без узи и анализа крови. Узи не сделала. Нужно записываться, кровь кот не дал взять. Приехав в ветстанцию врачи сразу поставили верный диагноз и назначили лечение. У котика был стаматит со всеми признаками. Котик уже здоров! Спасибо за здоровье и доступность!
Двоякое чувство. Приехали делать прививку. Ветеринар женщина очень ответственная, все объяснила, все рассказала, выписала лекарства и сказала когда точно явиться на приём. Мы в восторге от её компетентности, так и сделали. Но попади на мужчину, лысый в очках. Он даже не стал смотреть, менять температуру. Сказал что на стол лучше не ставить, мало ли пёс какую-то заразу подцепит... как-то странно. В общем нас не записали, не посмотрели, а просто отправили домой, сказав что через неделю можно приехать на прививку.. из-за женщины врача 4 звезды, так только тройк🤦🏾♀️
Объективно хорошая клиника, лучше платных. Купили щенка и хотели как лучше-возили в частные центры , где просто выкачивали деньги, без толковой помощи. Когда столкнулись с реальной проблемой- повредил глаз, обращались в несколько клиник, в итоге собака чуть без глаза не осталась- втирали мази и тянули время, только каждый раз плати. Мы почитали инфу в нете, - нужна операция, обзвонили- за один глаз назначили от 400 бел.руб! Таких денег не было, и поехали сюда , на Машиностроителей- нам назначили на ближайшее время, сделали операцию (60 руб- почувствуйте разницу!), дали рекомендации и через недельку пёс был , как новый) Потом оформили международный паспорт, делаем прививки и очень довольны. Врачи там- профессионалы. Может, ремонт не евро, так и цены в 2-3 раза ниже, платишь буквально только за материалы. Спасибо Вам огромное!!!
Приветливый и профессиональный персонал. Иногда очередь.
Не нравиться неудобная парковка (нужно заезжать на бардюр) и доликовато до остановок общественного транспорта.
Записалась на кастрацию кота на 9 утра ровно. Врач пришел в 9.15, сидели с котом до 9.50 ничего не произошло, поехали в другое место, какой смысл от записи, я понимаю это что-то вроде гос ветклиники, но за это платят деньги.
Отличная станция. Единственный минус, в том что нет некоторых специалистов. Например как у людей лор. Который посмотрел бы внутри ушками у животного. Что да как. Нет оборудования. Но большой плюс приветливо персоналу❤️
Возил кота опчекрыжить, хорошая тётенька приняла, кошаку так быстро укол сделала что тот даже не успел начать сопротивляться, после процедуры не совали кучи лекарств и сказали что котам ошейник с которым он не сможет себя облизывать не надо, хотя у них там вет аптека, в общем лишних денег не драли.
After private vet clinics, the place seems post-apocalyptic. I foolishly searched for the reception) People work well. Be careful not to trip over the curved tiles at the entrance
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ольга т.
Level 3 Local Expert
July 19
The best veterinary clinic in the Zavodsky district. Doctors are always friendly and attentive. We visit constantly with both a cat and a dog.
Очень отзывчивые врачи. Всегда относяться с пониманием,даже в самых тяжёлых случаях. После приёма веришь в то что мы можем победить любую болезнь. Спасибо им за это.
Дозвониться конечно нереально))). Приехали, нас записали на удобное нам число и время. По цене доступно, без навязывание допуслуг. Ветврач очень все подробно объяснила по послеоперационном уходе за питомцем.
На месте есть небольшой ларёк.
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Долгих Анастасия
Level 5 Local Expert
June 22
I brought my kitten to the first vaccination, everything was explained, everything was told by the Polite staff, I advise
Приём осуществляла взрослая женщина.
С большой заботой и уважение у собаке. Заметно, что человек на своём месте, любит животных. Непременно, при необходимости, буду обращаться. Стоимость, гораздо ниже частных клиник.