The hotel is modern, located far from the center, there is no metro nearby. But the area itself is very pleasant, near the Minsk Arena. The room is equipped with modern furniture, pleasant design, in white and brown soothing tones. I didn't like that there was no refrigerator, no kettle, no glasses, no cups, no bags of coffee, tea, or welcome bottles of water in the room. There is a cooler in the hallway, with paper cups. When we checked in, we found that there was no hot water in the cooler. I went to the reception, after a while I checked: there is no water. I called the reception again: they advised me to look for hot water on other floors. I consider such a service unacceptable. The standard room is 150 Belarusian rubles. For this money, I would like to get a cooler with water, cups in the room, and a refrigerator. The positive thing is that the hotel has a restaurant. There you can take a business lunch or order from the menu. The food is delicious, the service is fast, the prices are adequate. There is a grocery store next to the hotel, coffee shops and restaurants nearby. There was another unpleasant moment: the TV was showing very poorly. We must pay tribute to the staff: they offered to change the room themselves., which we did
We rested with our family for 4 days in the suite. The room is not bad, clean enough, 15th floor, beautiful view. And everything seems to be fine, but as always there are BUT:
1. The breakfasts are sad, the choice of dishes is small. We arrived at 10.30 (breakfast until 11.00), a third of the containers are empty, everything is cold and already dried. Over coffee at 10.59, I had to swear to turn on the coffee machine again, which had already been turned off. All the other days we had a delicious breakfast for the same money in other places.
2. After cleaning, no water, tea, or shampoo /gel were supplied. When asked to update the water, tea and gel, they received the answer that "according to the regulations it is not allowed, it is put only when you stop by, go to the cooler on the floor for water." From which we conclude that, according to the management, it is not necessary to wash, but to drink tea once for the entire stay (although the cost of living does not decrease from the number of days).
In general, the hotel is good, but as a message to the management I want to say "stop saving on small things, it spoils your credibility"
The hotel accommodation was comfortable. The room is clean, spacious enough, everything you need is available!
The hotel staff is friendly. I really liked the breakfasts - varied, hearty, abundant, for every taste.
There is a cooler with hot and cold water in the lobby of each floor.
The only disadvantage in my opinion is one place in the entire hotel where you can iron clothes. When everyone started to gather for the event at once, a huge queue formed! If you come as part of a large delegation, you need to take this into account.