It's something incredible, how he returned to the USSR. On May 5, 2024, in the morning I came for groceries, bought for 55p, gave a 200p bill (there was no other one). There was no change at the checkout, but it kind of happens normally...
but what started next, it's just a circus.
With a dissatisfied look, the cashier said that this was not her problem and went to get the manager.
The manager came and asked me to stand and wait until the cash register had earned the money, and I had 15 ice creams melting in a bag all the time...
And when I refused to wait, she went and found the money by taking it out of the next cash register Think about it?
That is, there was a solution, and the two of them tried to create maximum inconvenience for me by making a whole queue of customers at the checkout...
👿I am completely outraged! To my statement about the terrible service, they did not apologize to me, but publicly mocked me, accusing me that I was the one with big bills coming to the store in the morning and that (quote): "our people know that there is no change in their store in the morning and take small change with them."
An appeal to the higher management of the Santa Store Chain. Please take measures to influence your poorly educated employees and conduct advanced training courses for the Head of this store, who was on shift 05.05.2024 at 9.30 am
When there was Vitalur, it was good.
Now the quality of service is much lower.
The refrigerator with drinks is not working.
When asked why the cashier was not working, she replied that she did not know.
I would like to sincerely thank all the staff of the store. I left my wallet by the storage drawer. My wallet was returned with all its contents. It's great that there are decent and kind people!!! Thank you so much again.