They charged us 100 byn for parking our car without any information in the beginning even strange that its free for hotel restaurant customers but not hotel guests .
We visited Minsk for the first time, visited the Robinson City Hotel for the first time - fell in love with the city and the hotel at first sight. The hotel is located in the very center of Minsk, surrounded by pedestrian zones and a huge variety of cafes, terraces, restaurants. At the reception, we were greeted by friendly girls, with one of them - Daria, we began to communicate by phone. The fact is that access to the closed parking lot of the hotel from Friday to Sunday inclusive is available only through the hotel reception - the street becomes pedestrian these days. Daria explained everything to us how to get to the hotel. The hotel suite is very comfortable, clean, stylishly decorated and has everything you need for a comfortable stay. The staff is inaudible, although they are present on the floor. The buffet breakfast includes the entire standard selection of drinks and products - everything is fresh and delicious. We were afraid, after reading the reviews, that it would be very noisy, but our fears were in vain - even in a room with access to a busy street it was not noisy. I definitely recommend the hotel and on subsequent visits to Minsk we will stay only here.
A good hotel, but not 4 stars according to the usual parameters and 5k ross.rubles per person per day.
The city center, within walking distance of all the beauty of Minsk.Excellent, friendly staff.
Snow-white linen, clean rooms.
Regular breakfasts, one kind of porridge, scramble, one coffee machine near which there is a queue.Not orthopedic mattresses, sunken in the middle and synthetic bedding under which it is difficult to sleep.PARKING IS PAID 1.5K ross.rubles a day, it's a shame to write as a hotel service.This is the first time I've seen a hotel claim to be 4 stars with paid parking.Delivery (we will go up to the 4th floor from our restaurant) 400 rubles, add 30 rubles, add salt.
The rest in Minsk is wonderful, the rehearsal of the parade is just an explosion of patriotism, there is also a place to do shopping.The hotel is normal, not critical flaws, but for three days of parking to give 4.5 k rubles, this is with a room of 35k rubles-a little upset.
There were very mixed feelings from visiting the hotel. Pros: the hotel is in the very center of the city, a beautiful lobby, good breakfasts, polite staff, good food in the restaurant. It's clean enough. But: if you arrive on a day off (Sunday is our day), it is difficult to stop by the hotel. You have to stand at the barrier and call the hotel, then wait to be let through. Not a word about this when booking. In the booking confirmation, the restaurant's phone number is indicated instead of the reception, which does not speed up the process. Next, you need to put the car in an underground parking lot, take a ticket, go up to the reception and pay for it separately. We lived in a suite, and the idea that we should pay for parking separately was not pleasant, given the cost of the suite.every time you enter and exit, you need to take a ticket and extinguish it at the reception. It's inconvenient! But the most important thing is the noise. This is terrible, especially for people with light sleep. Every evening, and we were there for 3 days, and most of them were weekdays, until 23 o'clock salsa danced under the windows of the "quiet" room so that the walls shook, and this is not a metaphor. At 23 o'clock, these people left, but it started tic-tic-tic in the bar under another window, and ended at 4 a.m. It is impossible to sleep in principle. In addition, the quality of room cleaning sometimes did not please. Well, it's frankly disgusting to leave the suite and stick your nose into the cleaning trolleys of the staff with rags every time. Therefore, we will not come to this hotel anymore.
Lovely hotel, everything is great. We will definitely come back. But there is one thing. The hotel restaurant has a 20% discount on all menus except alcohol for hotel guests. T e must act. In fact, the waiter brings you the bill. You are warned that it is still without a discount, it will be put down later when paying. You sign it, they take it away from you, and then you will have to pay at the reception. In our case, we paid for it at the check-out - then we noticed that the amount remained the same, when calculating they said that the restaurant should have decided with a discount ...
Do not run around with a check-out to find out and deal with the reception to the restaurant and back.. Such are the tricks.
If it wasn't for this misunderstanding, I would have put an A plus.
A great hotel in the center of Minsk. Good location, metro is close, attractions are within walking distance, tusovochnaya street with bars, clubs and cafes.
The staff is polite and friendly. The breakfasts are varied - buffet. The room is clean and cozy. It's funny that the bathroom is behind glass translucent walls. The equipment is complete, cleaning and change of towels / paper / soap is regular.
On the ground floor there is a spacious hall with armchairs, tables and a sofa - you can relax, surf the Internet and charge your gadgets.
There is a high probability that we will return to this particular hotel.
I really liked the hotel. It is clean, cozy, and the staff is very friendly. They explain and resolve the issues that have arisen competently and in an accessible manner. The rooms have everything you need for a comfortable stay. The location of the hotel is very convenient - there are recreation areas, hiking and transport stops within walking distance. Breakfast at the hotel is provided with a wide range of products. Everything was very tasty. For an evening cafe, I would like more variety in the form of snacks and cuts.
We visited this hotel in August of this year.
I liked everything very much! Convenient location, modern interior, new furniture, original idea with a bathroom door, delicious breakfasts (up to 12 (!) hours, which was very surprised and pleased)
Since the trip took place on weekdays, it was not noisy from the word at all, although the windows of the room overlooked clubs and restaurants (I do not know how things are with noise insulation on weekends). Moreover, the girls at the reception immediately warned about possible inconveniences at the entrance (which, as it turned out, did not exist)).
Friendly staff, good cleaning service.
I would come back here again)
A good hotel in a convenient location. It is located directly in the old town in the very center of Minsk. The rooms are new, clean, with a beautiful interior. A buffet breakfast is served in the morning, there is everything you need, no one will be hungry. But when checking in, keep in mind that the hotel is located on barnaya street - as a result, many rooms are noisy, you can hear music from bars that are open until 5 a.m. every day. Given this fact, it would be nice if the hotel provided disposable earplugs along with a hygiene kit. And so the hotel is beautiful
Great hotel. We have been here for the second day now. The breakfasts are very good. There is everything about breakfast. The hotel is beautiful, the rooms are clean, modern, everything works, not worn out. The location is gorgeous. Especially for those who like to hang out. In the morning, you can take a chic walk along the embankment. In the evening, sit in a cafe, bar, restaurant, clubs, poker, casino..... Or just take a walk along a noisy party street. By the way, I can't hear anything in the room! You can rest in peace. One big disadvantage is parking - I consider it expensive to pay the hotel 50 Belarusian rubles per day! Therefore, after looking in the parking navigator, I found a free parking lot near the administrative building, a 5-minute walk from the hotel.
A cool hotel, with a modern and beautiful interior.
Delicious breakfasts with a variety of positions for slicing sausages, meat, vegetables, cheeses, pies, hot dishes, tea, coffee from the machine, delicious juices.
The room has everything you need and even a bar in the fridge for this is a huge plus.
The location is the most central in the party part of the city, the street is full of bars, we were on Thursday it was generally quiet after 11, we slept normally, but they write that it is very noisy, it probably happens on weekends.
Next to the awesome Bulbashi restaurant, I advise you to visit.
The hotel left a very pleasant impression, we regret that we did not choose it a second time on the way back, and got into some kind of hut.
Underground Parking from the hotel is paid 500 rubles a day, or on the street city hourly, but also paid.
The hotel is not bad in principle. It is located in the cultural center of Minsk, near a river, an embankment, pedestrian, scooter and bicycle paths. The lobby of the hotel is beautiful. It impresses with its dimensions. The restaurant has breakfast and dinner for a strong four. The owners even tried to create some kind of atmosphere in the restaurant hall. The room is nice and very unusual with a window to the room and one glass door to the toilet and bathroom. There are many rooms in the hotel, underground Parking is provided (although for good money, but you have to pay for convenience). But the car is at hand, and not somewhere in the distance on the street. One thing only spoiled our stay in this hotel - a cafe with discos under the windows. At first, when checking in, the girl somehow stuttered - they say the hotel is in the center, it can be noisy. We didn't pay much attention to this, but it turned out that they settled us in the room farthest from the elevator and the windows are just on the street with cafes, discos and open verandas. In general, we hardly slept every night until three in the morning, even with the windows closed. I agree it's a big minus, but otherwise everything is fine.
A nice modern hotel in the center of Minsk! Near the historical center,metro,river shopping center
Modern rooms, good breakfast!
Of the cons.The rooms that face the street are noisy because of the restaurants and cafes nearby. There is an underground parking, but it is paid and there is a gym with an exit from the street where the hotel is located. The entrance to the street is blocked by a barrier and it belongs to the parking lots of the city.
A wonderful place! The hotel is located in the very center of Minsk. You get into a special atmosphere (there are no residential buildings nearby, only bars, restaurants, monuments, etc.). The restaurant in Robinson is very decent. If you take the neighboring establishments, then good delicious dishes, but a democratic price tag. Of the cons: It's noisy at night on weekends (the city walks until morning), but they warned about this from the very beginning. It was enough to close the windows, and the night passes comfortably. Before checking in, I looked at various hotels within walking distance from the historical center. As for me, this is the perfect combination of location / quality/price. Helpful and attentive staff. I recommend it!
I really liked the hotel: clean, spacious, stylish, in my opinion, there is simply no fault with the room. Although it is located on the street of bars, where there is a hullabaloo until the morning, but the sound insulation is very good, we were not bothered by this fact, on the contrary, we really liked the wonderful location in the thick of things. The only thing I didn't really like was the breakfasts, both in terms of assortment and mood.
A cool, comfortable, cozy hotel in the heart of Minsk. Cleanly, the buffet is standard as in all chain hotels. There are always parties outside the window, it's difficult to sleep with the window open. With the closed one, there is excellent sound insulation.
There are an unrealistic number of cafes, bars, restaurants around, and for fans even a striptease in front of the hotel)
I'll come here again.
I added a video of the view from the room.
The most excellent hotel! The staff is as loyal as possible. The room (was in 413) is perfectly clean. Everything is whole, everything works. There is a minibar. The mattresses are great -I slept like on a cloud. The breakfast is excellent. At night it is quite noisy outside the windows, because there is a party going on until the morning. Take earplugs if it bothers you. I preferred to join in the fun. There are dozens of bars and cafes right in the courtyard. The casino is within walking distance. If I return to Minsk, then only here
Excellent hotel in the very center and in the "epicenter" of Zybitskaya. A rarity in modern hotels is a large lobby with waiting areas. There is its own underground parking. Overall, it feels like a good hotel. But there are nuances that are important to consider:
The semi-luxe rooms overlook Zybitskaya and it is clear that it can be noisy until late at night, especially on Fridays and before holidays, the windows are good and isolate the sound, but not completely - so if you want to sleep with the windows ajar or you have a light sleep, this option is not for you. But the standard rooms overlook a quiet courtyard.
Another "joke" is the transparent walls of the bathroom - so, of course, you can fence yourself off there, but in general there is really no intimacy in the "toilet area". If you are shy of each other, it will not suit you. I don't know why this was done, it doesn't add much beauty. It would be logical to make mirror surfaces transparent only from the inside. But something went wrong.
The breakfasts are varied, but average for me. But the restaurant area itself is large and very pleasant.
In general, if the nuances described above do not bother you, this is really 5 points and a good price / quality ratio in the center of Minsk.
Many thanks for the hospitality and comfort of your stay. We will be happy to come back again and recommend it. More detailed:
1. Located in the heart of the hangouts and nightlife. But this did not bother us in any way, despite the fact that the windows faced the street where bars buzz until 8 am! 5 minutes walk to the Town Hall and the center.
2. The staff is the nicest! From receptionists to maids.
3. The rooms are very comfortable, stylish and very clean. They are equipped with everything necessary for living.
4. Meals are standard for all 3⭐. We only had breakfast included, the choice is wide, everything is delicious and fresh.
I really liked the design in the lobby, in the restaurant and in the rooms. Cool and thoughtful!
The rooms are very cozy and modern. We stayed for 2 days, the accommodation was very comfortable.(very comfortable bathroom structure, I really liked it, it turned out to be a spacious bathroom, but at the same time the space from the room is not eaten up)
The view from the window is incredibly beautiful. The location is very convenient and very atmospheric.
They warned at the reception that since there are a lot of bars and clubs on the street, it may be a little noisy. But we didn't notice the noise at all, maybe because we stayed on Mon and Tue.
On our next visit to Minsk, we would really like to stay here again, if there are such good discounts on reservations again, as in this case.
Excellent hotel, we were satisfied with everything. Very convenient location, good breakfasts, friendly and pleasant staff. They were allowed to warm up the purchased food and even gave cutlery to the room. The rooms are comfortable, clean, new, with a beautiful interior, like the whole hotel. It's a little noisy because of the neighboring night bars, but in general, the sound insulation of the double-glazed windows is not bad. It didn't bother us much to sleep. All the equipment in the room was working properly. The hotel is quiet, calm, comfortable, not as many people as in some other hotels.
The hotel is just a godsend for tourists. Firstly, the price (the only hotel with such a price and air conditioning in the rooms, hotels are cheaper without air conditioners), secondly, the rooms are large and spacious, the bed linen is pleasant (not synthetic), thirdly, the location (city center, on the street with cafes and restaurants, inside the old town). Breakfast (from 7:00) is decent, however, fried eggs are not cooked to order here (this is important for many), you will not stay hungry. Photo from the room on the 4th floor. There is a small gym.
A clean, beautiful, modern hotel. The room was overlooking the river, it was quiet. Perhaps because they lived on weekdays. The staff is very nice. Very cool location, everything is nearby: metro, lots of restaurants, departure point for excursions. Of the cons, breakfast is included in standard rooms and at the same time it is so-so. When there are so many cool places for breakfast around, I would like to have a choice and not pay for all sorts of nonsense. But I still recommend the hotel
We spent three nights in this hotel at the end of July, standard room. The convenient location of the hotel attracted us - the city center, near walking areas, the embankment, cafe bars, shopping center, metro station. There is its own underground Parking, paid separately. The night noise from the street did not interfere - by the end of the day we were tired and slept soundly. (the mattresses are very comfortable!). We read about the glass partitions in the bathroom in advance, their presence did not bother us. But in fact it turned out that I still wanted privacy. In general, the impressions are positive. Beautiful interiors, delicious breakfasts, friendly staff.
We stayed at the hotel on weekdays, being on a business trip, knowing that on weekends it is not very quiet there because of the proximity to clubs. The room was given with windows overlooking the Svisloch River, the room is equipped with everything necessary, but there is not enough space for outerwear in the hallway, we were in rainy weather and hanging wet jackets on hooks against the wall was somehow indecent, and putting it on the furniture was completely too much. A beautiful poster on the wall, and on the opposite niche is interestingly illuminated, the ceiling is high. There is a set of disposable cosmetics in the shower, but it was replenished once in 3 days. There is a gym with a single sauna in the locker room, I warmed up there before going to bed. The choice of a buffet for breakfast was decent, everything was delicious, unfortunately there was only one coffee machine and the choice fell to come to breakfast at the opening, so as not to wait in line. We were in April and were surprised by the availability of fresh fruits: strawberries, grapes, melon. Always fresh pastries and some desserts, very tasty portioned honey, yogurt with it I took with me (after asking the staff for permission, knowing that according to the rules of the buffet you can not take food to the room with you, I also took the appliances they are not in the room). The only drawback was that the portion ketchup was overdue. The territory of the hotel is fenced and it is problematic to call a taxi to the hotel, you have to walk a little to the next street. The price of the room is 833p for three days, a little expensive,
A stylish hotel on Tusovaya street in Minsk.
I liked the hotel itself. The interior is stylish and concise. The staff is polite. The hotel has a restaurant where the food is delicious. The hotel residents get a discount on food. There is no alcohol tax) food bills are recorded on the room, payment is made upon check-out. The prices in the restaurant are quite high, but as I wrote, the dishes are delicious. Unless you check the steak to be exactly the roast you asked for.
an unusual solution with a transparent wall between the room and the bathroom. There was a room facing the street. There is a bar opposite, where music is playing all day long. If you close the windows, you can hear it, but it is tolerable. You can even sleep in earplugs. But if you do not tolerate noise at all, then it is better to ask for a room with windows to the courtyard. Although there's a party all around)). Upon check-in, they honestly warn you that it will be noisy. Bottled water and tea bags are brought to the room every day. There is a mini-bar with drinks for a fee.
The location is super convenient. Near the embankment, 2 metro stations, all the main streets of the city.
In total, if noise is not a problem for you, the hotel will be great.
The hotel is in the very center. The location is perfect.
There are a lot of restaurants and bars around.
The standard rooms are clean and tidy. Everything is in the room, except for the iron and ironing board (but there is in the hallway :)))
Breakfast is good. Among the wishes: to put a second coffee machine and add the opportunity to order a simple scrambled egg or omelet.
The staff is very polite and hospitable.
A fruit basket was brought to the room at the reception. It's nice :)))
An excellent hotel for tourists with any purpose, because it is located in the city center. The street where the hotel is located is both a plus and a minus (although insignificant): this is a pedestrian street with a lot of cafes/restaurants, where it can be noisy in the evening and dirty in the morning) In the rooms on the 3rd floor, this noise did not bother us - the sound insulation of the windows is good!
The service is good, there is a luggage room, decent Wi-Fi, a mini gym with a sauna. I liked the restaurant at the hotel.
A great hotel, with a convenient location. We booked a quiet room with windows to the courtyard in advance, no extraneous noises interfered with a good night's sleep. A bed with a very comfortable mattress and pillows. Yes, there is indeed a glass partition in the bathroom, but you can close the door to the toilet separately, so it did not cause any particular discomfort. Cleaning was done every day, drinking water was added. The breakfasts were varied, new dishes every day, an abundance of vegetables, fruits, desserts. We were completely satisfied with our stay.
The hotel is just great, the room had windows to the courtyard, and it's great, you can't hear the street.
We were also very pleased with the breakfasts, everything is very tasty, the cheese and meat cuts are of good quality. There are porridges and pancakes and cheesecakes, I have hot meat, in general, for every taste.
Everything in the room is very clean, the food is very decent, not every hotel can meet such.
We were satisfied, we got very used to it in 1.5 weeks.
The hotel is beyond praise. It is located in the city center. There is a river on one side. On the other side is a pedestrian street. There are many cafes and restaurants nearby. But we didn't go to the restaurants, because there is a good restaurant in the hotel itself. Breakfast is a buffet. The choice is very rich. I will not describe the numbers. This should be viewed on the hotel's website. But the glass interior wall was impressive.
A good hotel, the room is clean, everything is new, if silence is needed in the room, then they tightly closed the window and turned on the air conditioner. Blackout curtains. The breakfasts are very good from 7 to 12. At early check-out, we were given breakfast containers at 5 a.m., including juice, water and fruit, which is convenient.
An important point that we did not know about: on Saturday, this street becomes a pedestrian zone and it was impossible to order a taxi to the station, that is, you need to calculate your time so as not to miss the train. We had 50 minutes left before the train left, and we covered this distance on foot. The hotel employee simply could not call a taxi by the pre-arranged time. That is, it was necessary to walk 2 km at 5.15 am. I think that a taxi could be called to a different point. But these are details that were not taken into account by me. It turns out that there is a transfer service, but we became aware of this at the last moment. So pay attention to this moment.
The room has really transparent walls in the bathroom, it's cool, but everything is visible. A good drip shower, good towels and bathrobes, pillows and linen in the room are new.
Attractions and restaurants, the metro are literally within walking distance. I recommend the hotel to visit.
The location is great. The room was clean and cozy, ours was quiet, but they walk well enough outside.
There is a buffet breakfast, everything is delicious.
The service is on the level , but there is a minus on weekends the street becomes pedestrian and there is Parking , but it is paid , I did not like it.
🔴A good hotel, clean, cozy, with an interesting design, in the very heart of Minsk👍 I really liked the breakfasts - super! The variety is off the scale! Helpful staff - thank you for your concern!👍
❤️🔥The partition between the bathroom and the bathroom is made in an original way))🥳
And yes, those who sleep soundly will not be hindered by music from numerous bars and cafes until 2 a.m., and I had Earplugs with me, they saved us from sleepless nights)), our windows looked out onto the pedestrian joyous street, our feet danced by themselves)).
There were not enough scales for a suitcase, I think many people will agree with me, this is an indicator of care and attention to their beloved guests!👏❤️
Excellent location - the very center of the city. There are a lot of recreational facilities around.
The rooms are clean, the plumbing is in good condition. The staff is working perfectly. A full and hearty breakfast.
Of the "cons".....despite the presence of air conditioning, the room was a little hot....
Excellent location, near the metro. The rooms are chic, very clean, beautiful, stylish, hygiene products and slippers are available.Interesting bathroom design: there is a glass wall between the bathroom and the bedroom, it unites. Wonderful, delicious, varied breakfasts.Friendly and helpful staff.
The location of the hotel is convenient, everything is nearby, Freedom Square, metro, embankment, shopping center. The hotel is clean, beautiful, and the rooms are modern. Breakfast for 5 c +. Because the hotel is located in a party area, it is very noisy. But, the double-glazed windows are good, there is air conditioning, with the windows closed, the noise does not penetrate.
We were in Minsk, stayed at this hotel. Lovely cozy rooms, very pleasant and courteous staff who solves any problem. And a great restaurant! A buffet breakfast at the level and a delicious lunch in the restaurant with a 20% discount for guests. In Minsk, it will stop only here
My husband and I were in Minsk for the first time. The choice fell on Robinson City and we did not regret it.
The hotel is located in the center, the street is passable + there are many cafes nearby. The Windows overlooked the courtyard, the night city did not interfere. The room is just a fairy tale! Everything is cozy and beautiful! Breakfast was included- everything is very tasty and a good choice. There is also a small training room on the floor!
I recommend it! I really want to come back again!
Thank you - Robinson!💖
Excellent hotel, hearty and delicious breakfasts. Delicious coffee. Beautiful, clean rooms. Bathrobe, slippers, towels, soap accessories-everything is on the level. We had a quiet room, a two-room Suite, overlooking the river, cool! The attitude of the staff is friendly. I didn't want to leave. We'll be back in December!
A wonderful hotel in the heart of Minsk with a wonderful view of the city. We really liked it, we lived on the 4th floor. The girls at the reception are very nice, the room is spacious and clean, the view is amazing, the breakfasts were great too! I advise everyone to stop here
Of the advantages, an excellent location in the very center, a good room for business trips, breakfast in general is also not bad, but it is worth considering that the hotel is located on a party street, everything is very fun and loud, respectively, those who like silence in the evening with closed windows can still participate in street fun.
Location is both a plus and a minus. Plus, the very center and there is nowhere to go. Minus - the hotel is located on a pedestrian street (such as Arbat in Moscow) and on weekends a taxi will not stop near the hotel. Walk to the barrier for 3/4 minutes
Good beds (with an additional soft toper) are only on the 4th floor. If you take a room with two beds, they will be very narrow, hardly 80cm. And since the hotel is located near restaurants, it is necessary to take windows either to the river or to the courtyard. Because there's a party at midnight. The breakfasts are average, the reception is excellent!
The hotel itself is a buzz. The beds are soft, the linen is fresh, clean and pleasant to the body. Towels, bathrobes, slippers are all on fire! The buffet breakfast is also great. There were only two things I didn't like - the glass walls in the bathroom - it didn't cause me much inconvenience, but still such creativity is unnecessary. The second point is the noise from the street. Yes, we were warned. Yes, I read the reviews and knew that this is what everyone is complaining about. I didn't plan on going to bed at 10 p.m. And so I thought it was a small thing. But when you come to your room at 6 a.m. and hear the sounds of a party from the street, it's a little frustrating. In fact, the owners just need to replace the windows, I think they are the whole problem. They didn't fit snugly in our room, which is why the sound is always in the room. Just because of these two points, I put 4 races, in fact I would have put 4.9 if it were possible. If you are ready to sleep in earplugs, then check in and you will not regret it.
I recommend the hotel, we liked it.Cozy clean room (no complaints about cleaning), good location (near the Upper Town, the promenade along the Svisloch river, 2 metro stations within walking distance). Excellent service (both at the reception and in the restaurant)
4 star hotel, 4 star review. The location of the hotel is the coolest you can think of, the historical part of the city, a bunch of cafes and a pedestrian zone. Underground parking is expensive, but it's worth it. But the service at the hotel is not so good. Upon check-in, they were given an already occupied room, quickly corrected, but the unnecessary fuss was not compensated in any way. The breakfast in the restaurant is the usual continental, not a single dish of national cuisine. At least draniki or sorcerers could offer, but no. The menu of the restaurant itself is very poor. The air conditioner was making a lot of noise in the room, it was difficult to fall asleep. They are 5* short. But still, I recommend staying here - the location outweighs all the minor disadvantages.
The hotel is beautiful in execution and design. Interesting historical photos in public spaces. Everything is ergonomically and aesthetically pleasing. However, according to the level of service, the staff is of course disgustingly prepared. So, morning, reception, a few people at the reception. There is a couple in front of me who pays the bill and leaves the parking lot. A man joins the queue behind me. Dad completes the registration of the statement and payment of the bill, I hold out my card from the room for eviction, the girl at the reception takes it in her hands and at this moment, the man standing behind me in the queue approaches the reception point-blank and begins to ask the girl at the reception about how to pay for parking and check out. At the same time, the girl sweetly maintains a dialogue with him and completely ignores me. At a loss, I ask her a question, but how would I check out and leave and how this man turned out to be the priority of her attention when servicing. The girl with perfect confidence in her high level of service says that he just needs to check out. A curtain, a silent stage. In general, the girl did not even apologize for serving the man, and not me, despite the fact that I came up in turn and handed over the card with the words "check out". What an under-service and lack of professionalism in the service sector. NB: I clearly expressed the opinion that the service was disgusting, turned around and left. For reference, the room costs 12 thousand rubles at the cross rate.
A very cool impression of the hotel itself.We had a junior suite.windows to the courtyard.I read reviews and was scared by the noise.This particular room 534 is perfectly quiet.
The room is modern and beautiful.a comfortable bed.
The staff is all polite.from the maid to the receptionist.
But there is a big BUT...breakfast.You won't stay hungry.but it's very monotonous. There is no greenery at all.there are many different rolls, eggs are only boiled and scrambled. the coffee machine is one and pours small portions of coffee.
There is something to strive for in terms of nutrition.Otherwise, 100% recommendation
I'm giving the hotel a solid 5%. A great comfortable room. The location is in the very center on a street with many restaurants and bars. The staff is very friendly.
But I put a 3-star rating on the restaurant - the range of dishes for breakfast is narrow, the waiters are not friendly, the dishes that were ordered in the evening to the room were not tasty.
The most beautiful place in the city. They shut everything down on weekends. Windows - powerful double-glazed windows, 100% sound insulation. Very clean and comfortable rooms, super breakfasts, friendly staff. 4 stars tc no spa. Everything else is in abundance.