For the European capital of the 21st century, the building looks frankly collective farm inside and out. The administration would do well to make repairs. But very good staff, friendly, they will explain everything that is necessary, if necessary, they can also dictate.
1. According to the supervision of the work of passport officers: they indicate the time of readiness of documents from 16.00 and as a result, the flow of people increases at this time. If possible, it is better to plan a visit in the morning.
2. It is possible to pay for services through the ERIP without leaving the window.
3. Be patient.
Of the 3 windows, 2 are closed for a technical break, and this is at 17.45, when it's rush hour and people are after work
I waited for 25 minutes, and all this time the woman was solving her question in the only window. And there are 4 more people in front of me.
How can you take a technical break at such a time?!
You would take turns leaving
Absolutely no one cares