Passport replacement turned into a holiday when a wonderful specialist Tatyana Derugo offered her help. Believe me, it is difficult to meet with such a service even in the most developed countries. High competence, humanity and solving any issues are super qualities for this kind of specialists. Thanks!
We made 1 passport for the child. The first time we arrived was a month later, then a week later, then 3 more days later. Anxiety was growing, as passport data was needed for the travel agency. And then Olga Viktorovna Karnitskaya came to the rescue. I want to express my great gratitude to her for her understanding, tact and efficiency.
Sorry, is it okay not to pick up the phone? I've been on the phone for three days and I can't get through, they've never picked up the phone in three days, it's impossible to find out if the passport is ready, only if you go at your own risk and kiss the door if it's not ready.