Good afternoon, I want to address the management of MTS communications how your operators pay attention to customers.If a client leaves a request or complaint , it means for a reason, but what the operators do , they just close it and no one looks at it, I found out after the employee called , I wrote to transfer the number to another operator and I got a call, I asked a question , it turned out that my applications were simply closed, but not transferred.I want to draw attention to why operators do this and why there is nothing other operators don't have such a wonderful way to keep it up and the management doesn't care about it.
We bought a sim card as visitors for an increased fee. The Internet was needed for orientation and work. We bought, installed, and distributed the Internet on a working laptop. After some time, an SMS message arrives that your 100 MB for distribution has run out, then pay. Thanks for the warning at the time of purchase. As a result, it's just an unnecessary SIM card. Next time, please warn us about such nuances, otherwise we visitors are already used to the fact that there may be a limit on distribution in the capitals
In Minsk, the Internet is about nothing, although LTE writes. He jumps on communication towers, when switching between them without Internet at all. It's not worth it. When talking in a building, the same problem occurs: the interlocutor may not hear. It is sad that when switching between operators, the mandatory period is 90 days.