Thanks more to designer Nelly for taking a responsible approach to her work. She helped us a lot and was in touch with us 24/7, even at the time of installing the kitchen. She took into account all our wishes and turned our dream into reality.
And special thanks to the installer Anton for his reverent attitude to work, he is very picky about all the little things and thanks to this he does his job perfectly. I did everything very quickly and efficiently.
The kitchen is of excellent quality.
We were satisfied. We recommend it!!!
I bought a kitchen, I chose it based on the speed of manufacture, I was assured that everything would be very fast. As a result, they were a week overdue, but the most interesting thing is the lack of feedback on delivery and manufacturing dates. No one will give you the information until you start clarifying it yourself.
It is also worth carefully studying the contract, since the penalty clause directly contradicts the legislation of the Republic of Belarus.
So it's worth understanding that as soon as you pay for the kitchen and sign the docks, then you're one-on-one with the installers, then the whole epic with them. For understanding, they provided installers, but:
- installers assemble without specification, at random, and then they say, "It's the designer's fault that everything is bad."
- I repeat, there is no communication between the designer and their installers.
- and the comments from the designer "they don't listen to me"
"our relationship ended at the time of handing over the kitchen to you"
Promises about "we will tell the management everything and figure out the situation" - zilch.
As a result, we have:
- the kitchen is overdue
- there is no information that they are missing delivery dates and do not give information about delivery dates until you start calling and finding out.
- the installers have not been able to install the kitchen for a month now, as the installers assemble as they want, and the designer has withdrawn himself.
- a lot of lost money due to constant visits to the office, then to the installers in an attempt to get them to agree
And the icing on the cake - they recommend installers, whose details and data they do not have)
If you have any questions, I can answer them, send you a photo, and tell you in detail (barabashkaom@yandex.ru ). I would advise you to avoid it, you won't win in time or money, but you will spend a lot of nerves.
It was the first time I sought advice on the development of kitchen design, I had never encountered this before because there was no need for it. Despite the dense flow of clients from designers, they went to a meeting with me and provided me with a full-fledged consultation in my free time. Designer Marina drew an amazing project, understood my preferences in half a word. Subsequently, she sent me a commercial offer as soon as possible, accompanied me at every stage, and the kitchen has already been installed. The quality is at the highest level. To all the staff, in particular, designer Marina, many thanks!