We stayed at this hotel for 3 years in a row in 2022/23/24. We liked everything very much. The most beautiful nature around. The room is cozy, everything is clean. They cleaned every day. The food was delicious, homemade. The territory of the hotel is well maintained, very beautiful, conducive to a pleasant stay. Video surveillance on the street and floors. There are umbrellas and sun beds on the beach for a fee. The hotel's beach is sparsely populated. This is a big plus. There are plenty of shops around, 20 minutes to the market, 10 minutes to the center of Pitsunda.
In the last check-in, a pleasant bonus was the courtesy and responsiveness of the administrator Dmitry (an offer to carry a suitcase to the room, friendliness, etc.)
Full-fledged Wi-Fi only on the street, it would be more convenient in the room.
In communicating with vacationers, you will find out that many people come here more than once or twice every year, which means that people really like this particular hotel and despite some of the negative reviews (after all, you will not please everyone), if you yourself came on vacation with a positive attitude, you will definitely have a great rest.
In general, I recommend and thank you for a pleasant stay, next year, if to Abkhazia, then only Irene.
Nice hotel. Convenient location from the center of Pitsunda, at a leisurely pace of 10 minutes. The sea and the beach are a 3-minute walk from the hotel across the street. The territory of the hotel is large, well-groomed, planting fruit trees, flowers, a kind of alley with benches in the shade of trees. But there is not enough playground and animation, because there are quite a lot of vacationers with children. The food is good according to the buffet system, delicious at home. Among the disadvantages: the suite lacks a kettle and a tea and coffee set. I repeat, there is a great lack of children's animation
I really enjoyed my stay in this wonderful place "Irene"Beautiful territory, delicious food, cheerful and positive atmosphere, sea chic. I definitely want to come back again. Of the disadvantages, we can only note the lack of sun beds and umbrellas for hotel guests, because in similar hotels in Gagra they are already included in the bill and are provided to vacationers for free (both stationary and portable umbrellas), the benefit is that beach towels are provided and on the shore you can hide from the sun for a while under the mighty pines. Well, I probably wish there was more food))) since those who do not fill the queue 15 minutes before, something may not get at all. It probably can't be perfect, but overall everything is fine. I forgot about the lack of Internet in the rooms, you can survive this, but if you are going to work, then in the heat on the territory or in the lobby on a shared sofa it is not very convenient (Internet is only on the territory, but it could be done in the rooms)