When the child missed the lesson without a certificate, the administrator said that it was impossible to work another day. To the question of why they work out in other pools and you don't, she has one answer. We have such rules. I turned to the director, to which she told me that they also need to earn money, and without a certificate, the money will not be returned. In the locker room, the cleaner shouts at the children that they come out wet from the shower. After talking to other moms, they confirmed that the cleaners here are rude and rude. We wrote complaints, but the administration is satisfied with everything. I went into the locker room today and there was a puddle near the exit from the shower and drawers, although there were 2 children. To my remarks, Nina, the cleaner, began to prove that she should wipe up puddles only after leaving, and that a child or an adult might slip, she doesn't care and generally needs to wipe herself in the shower and get dry. That there are rules and in general we have been in the locker room for 15 minutes, and that my child has a wet head and going out in cold weather will immediately get sick and the director and the cleaner don't care. Children don't follow the rules, and neither do adults. But in order to wipe it quietly, she began to scream and read the rules, saying that the child should already walk and dry himself. I now understand why they say that, you can shout at children as much as you want and adjust, and what will fall and break something is nonsense. Rude, rude, arrogant! I am terribly shocked by such a service.
A great place to train in the pool, we went both with the eldest daughter and for baby swimming with my son, the water is warm, but when you go to the locker room, it's cold and blowing, we take a towel with us to wrap the baby right away
I rarely write reviews! But... this place is forcing, in order to warn people from the mistake of coming here! There is a complete disgrace in terms of the attitude towards visitors, starting from the entrance, eternally dissatisfied madams who give out the keys to the lockers, then the cleaners are a separate disaster, arrogant, uneducated boors!!! Lockers, subject to availability, give out everything nearby by numbers, provided that half of the locker room is free!?! The only thing is that not all of them are coaching staff, but it's hard to call some of them a coach! In general, one disorder!!!