I constantly purchase products from this store. I would like to wish the seller Yana to be more customer-oriented. Otherwise, you are constantly being ignored, you say what you need to buy, and in response there is a minute of silence, then raising your head with a displeased expression on your face and then there is some kind of response with the most dismissive boorish tone. When you walk into a store and say "hello" to a person and go down the list, you want the same attitude in return, which is simply called human politeness.
A lot of delays and people don't even know what a greeting is. Don't talk about how all the staff treats you. I would like to express a separate disgust to the director or the head of Brest. I don't seem to remember Oleg's name. Exactly. But he's a jerk. He was rude and even threatened me and my family.
I am very pleased with this store. There is everything my guinea pig needs here - good food and bedding. And of course, pleasant communication for me. Good luck to you.