Sc Devays
38 reviews
September 18
It was necessary to change the battery on the iPhone 2020, They offered to leave the phone, an Apple ID with a password and a phone password. Otherwise, they refused to change the battery. I was surprised that they did not ask for a key to the apartment and a card with the CCV code. Naturally, I refused such a service. P.S. After Googling, a primitive solution to this issue was found on the network. It is a pity that the Device specialists have such weak competence....
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1
February 26
I am satisfied with the work of the staff, Friendly, polite, attentive. They are willing to help, explain incomprehensible details. They do their job promptly. Personal thanks to Master Vladislav.
See original · Русский
1
1
January 10
They ruined the phone for my own money, it's disgusting!
It all started in October 2023, when I urgently needed to change the battery in the 11th iPhone. The phone was purchased from MTS for Builders 3 years ago, during this time it was not opened, it worked properly. I usually change the battery myself, but from the 10th series they need to solder the chip, that's why I applied. Replacement price: 195p, I thought back then that for such an amount everything should be done beautifully. I've never been so wrong before!
When contacting the receptionist, he asked her to inform him if something was wrong with the phone. After 3 hours, they made it, took it away, and paid 195 rubles. I asked: are there any complaints about the condition of the phone? She replied no.
Already in the car, when I connected to the radio, I realized that the volume buttons were not working. I call the device and report the problem. They offer to change the train for 35p, I think nothing, let's be patient. Although the buttons worked properly before contacting the device, and even then I thought that it was brazen to demand money from a person for their joint.
A week later, a new train arrived and gave me the phone. After this disassembly, the silent mode switch slider also stopped working, and the girl from the reception told me that I NEEDED BUTTONS WITHOUT GPS, and the supplier brought them with GPS. And that they didn't break anything, it was my cables that were connected incorrectly. That is, complete nonsense (see the photo with the torn cable), but we agreed that in another week the right one would arrive and fix everything. Since then, I have gone there five times, called, left my contacts, I work in the Russian Federation, and waited until the right train was finally brought. I didn't get it.
Now about how things really were.
Recently, my studio monitor failed, I Googled the SC Axtel, which is in the new Omega. The device's neighbors.
I brought them a monitor to check, they almost fixed everything for free. And I thought: Let me give them my phone to check. Already in the evening of the same day, the repairman called me, said that the phone was all shaken up, it was in terrible condition, and the buttons did not work because the bypass cable was torn. It's hard to find him, but they'll try. After a week and a half, the phone was ready and I paid another 282 rubles for it.
Total: 195 rubles in the device + 282 = 477 rubles, I gave for replacing the battery, not counting spending on constant visits to the device, so that they would lie to me again and ask me to come later.
In addition, after the repair in the device, the phone was in terrible condition, as I said before. There were no safety nets, seals, bolts, etc., fingerprints everywhere, face ID was stained. We still couldn't figure out why it was necessary to disassemble the floor of the phone if the battery is on top of the 11m iPhone. Most likely, they tried to change the bypass loop in the device, but they messed up and somehow reassembled it. Or they just took out the necessary rare components from my phone, and they put a stick on me.
And yet: in Axtel, I was told that only in the previous week (as of 04/12/23, I contacted them then) 2 more people came to them after the device and this is a classic case. One girl's camera was broken on a 13m or 14m iPhone during a repair in the device, and the repairman just dared her in the eyes when she came to them again. Another grandfather had his 6th iPhone ruined.
Anticipating any ridiculous excuses from the management of the device: all my words are confirmed by photos, there is no need to write anything. You don't give a damn about your customers, constantly lie and provide low-quality services. THREE months later, you DIDN'T CALL, DIDN'T APOLOGIZE, JUST GAVE UP ON THE CLIENT. That's right: five more of the same ones will come in my place, which you will throw.
This is not a service center, this is a FARCE!
See original · Русский
5
1
March 7
Terrible attitude towards the client, disgusting performance of their direct duties.
They gave the phone to replace the screen, as a result it came off after a week, they brought it back under warranty, as a result they heard a sufficient number of accusations of improper operation of the device, as a result they decided to re-give it to them for repair. The same situation!
For the third time, we went on the principle (we were already remembered there), allegedly ordered a screen from them, for a check, and we have been waiting for a call from them for half a year) And the most interesting thing is that the price is always different!
As a result, the phone is on the shelf👍class!
Don't waste time and money! All to the wind, take care of your nerves!
See original · Русский
2
3
February 9
This is the destruction of the phone! 08.02.2023 at 4 p.m. I brought my iPhone SE (2022) in order to replace the battery. I was told to replace the battery and solder the chip (chip in order to see the battery status on the phone. Thus, the new battery will be visible or not) it will be about 2-3 hours with a cost of 145 BYN, but I have to leave them the phone password. I didn't specify the password, because finances are linked to the phone. The saleswoman told me that it would be impossible to check the phone without a password. I said I'd come and check it out myself. The girl did not tell me that soldering the chip without a password would not work. That's when we agreed that I left my phone turned off. I arrived at 18:45 to get the phone. They said that the chip was not soldered, since I did not leave the phone password. So they put an unknown battery in my phone and an error is burning in the settings. I told the girl that we had agreed that you would do everything, to which she replied that we had not agreed on anything. Then, at home, at night, the phone left 45% of the battery in economy mode on the table in "month" mode. At five in the morning, the phone was already completely discharged, and only 6 hours had passed — this is in economy mode and "month" mode.
In another service, I was told that the chip is being soldered from an old battery and no phone password is needed. I came the next day and told them to return the money to me, and they took their battery. The saleswoman (already another one) said that they would not do this in my presence. That is, the money will not be refunded.
I recommend that anyone who has suffered from employees submit an application to the Executive Committee on Consumer Rights.
See original · Русский
4
2
April 20
I brought the child's old tablet to replace the charging socket. They said that the tablet was old and would not be able to find the socket, took a contact phone and did not call for a month. On the same day, I went to another service, where they changed the connector for me in 15 minutes, and when I asked if this could be, they said that my tablet was a popular model and spare parts were easy to find. Why didn't the master want to do it? The answer is simple - a simple and cheap job.
See original · Русский
1
3
October 4, 2023
I give a low rating for one reason - there is no consistency between the salons on the availability of spare parts. Two phones were being repaired - one battery replacement, the other iPhone needed to replace the screen. The battery was replaced normally. But the screen was not replaced, on Tuesday they called from the salon which is located on Moskovsky Prospekt and clarified that there is a screen for such an iPhone model, come replace it in three hours, and today after the repair it turns out that there will be no such screen only tomorrow. What is the reason for the disagreement???? Please decide what you have at the time of ordering and what you don't have. Next time I will think about contacting you or not, advising your services to someone or not.
See original · Русский
2
2
August 6, 2023
Отличный сервис. Быстрый контакт, грамотная консультация, доброжелательность. Ян накатал защитную плёнку на Tecno Camon 19 NEO в считанные минуты. Быстро проконсультировал по поводу ремонта Samsung Galaxy А50. Буду обрщаться в эту компанию.
3
3
May 26, 2023
Спасибо большое Вам за оперативность и профессионализм. Подсказали, проконсультировали и сделали всё быстро и качественно! Я теперь Ваш постоянный клиент! Удачи, здоровья, счастья и добра!
5
2
October 10, 2023
The device is a super duper office . I got into the settings for a while and there the Chinese language I think well, everything got fine the girl from the device is polite and beautiful, let me help for a couple of minutes and I advise the phone to work.
See original · Русский
2
4
February 23, 2023
купила вчера наушники у них, копия AirPods Max. увидела в магазине маленькую вмятину, спросила есть ли не с витрины наушники - сказали нет. продавец за вмятину сделал скидку 5 рублей. звук и сами наушники проверяла на месте, все было хорошо. крутились нормально.
пришла домой, хотела положить в кейс и наушник начал скрипеть, с трудом проворачивался. через время перестал.
суток не прошло, утром вышла с ними на работу. надеваю на голову и наушники трескаются пополам. написала в инстаграм - игнор.
деньги не вернули, товар не заменили - ничего не сделали. товар сломан не по моей вине, даже суток не прошло с момента покупки. возврат оформлять не хотят так как не товарный вид. это был первый и последний раз, когда я пришла в этот центр. вы потеряли еще одного клиента. спасибо большое
8
4
November 15, 2023
Asked to replace the screen. Estimated at 90 bel.rub. the screen was glued, but at the same time a defect was inflicted, the fingerprint stopped working,the screen was not glued tightly, glue was left on the edges. On the call, the work was redone, but I will not apply anymore.
See original · Русский
3
May 24
Disgusting attitude towards the client . The girl at the reception of orders cannot connect two words and explain something . The master never came out . I wanted to consult and repair the phone (change the speaker) in the end - they just sent it politely. I will never go and I do not advise anyone !
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2
April 5
Wonderful store, friendly sellers, very satisfied with the service)
See original · Русский
2
1
May 28, 2023
Производил замену аккумулятора se2020.
После ремонта обнаружил светлое пятно на экране, причём видно оно только на белом. Пришёл, показал, проблему устранили. Батарея держит заряд хорошо. Спасибо парням за качественный ремонт)
4
1
June 25, 2023
Уже не в первый раз обращаюсь в этот сервис и каждый раз ребята творят чудеса. Спасибо вам огромное. Жаль что только 5 звёзд максимум, вы заслуживаете большего.
5
1
February 22
I am extremely disappointed with the experience of working with the company "Device". I do not recommend this company to anyone who values their time, money and nerves.
See original · Русский
1
2
July 8, 2023
Работник Ян два раза очень помог с ремонтами телефонов (1 раз iphone, 1 раз samsung). Очень доброжелательный молодой человек!
4
1
September 24, 2022
Нужно было почистить мусор под клавиатурой макбука, по телефону сказали 1.5 - 2 часа, но по приезду в сервис мастер начал уверять, что клавиши на маке не отстёгиваются и нужно только менять всю клавиатуру , что явно бред.
3
4
December 13, 2021
Супер! Отличный пункт по ремонту 👍 обслуживание, качество и цены приемлемые! Осталась очень довольна результатом!!!! Спасибо! Буду всем советовать!!!!
5
4
February 13, 2022
Хочется высказать огромную благодарность сервисном центру! Оперативно помогли разобраться с проблемой не взяв ни копейки !
А проблема была в том, что Xiaomi poco m3 просто не включался ,в итоге после диагностики телефон заработал и с нас не взяли ни рубля !
Спасибо за честность и быстрое решение проблемы !
6
3
March 4
Good service if you want to ruin your device.
See original · Русский
1
2
December 18, 2021
Все на высшем уровне. Заменили стекло камеры и приклеили защитное стекло! В другом сервисном центре сказали ждать стекла не меньше месяца и работа в течение 2 часов ожидания. А тут за пол дня доставили и за 5 минут заменили! Огромное спасибо специалистам за оперативность и хорошее выполнение всей работы! Рекомендую!
5
2
December 15, 2023
Excellent service, I recommend it to everyone!
See original · Русский
1
February 14, 2022
Покупал у них чехол , стекло и адаптер , все супер! Обслуживание на высшем уровне, приветливые и культурные! Только 5 баллов!
6
2
February 12, 2022
3 раза носила,дважды в нем меняли,то одно,то второе,а по итогу результат ещё хуже чем до ремонта,до этого хотя бы по громкой связи можно было говорить,а сейчас вообще никак!зря потраченное время и деньги
Благо хоть заряжается и работает
6
3
February 6, 2022
Замечательный магазин, сдавал ноутбук ,а так же все свои устройства сделали оперативно, и оч качественно
5
3
October 16, 2021
Отличный пункт ремонта телефонов и ноутов! А так же продажа аксесуаров к ним! Заменили дисплей на телефоне и приклеили защитное стекло, все в кратчайшие сроки! Рекоменую!
3
1
June 17, 2022
Работают быстро и качественно. Спасибо за помощь! Однозначно лайк и положительные рекомендации знакомым.
5
1
September 13, 2023
Продавцы доброжелательные
2
4
August 2, 2023
Лучшие мастера в этом городе😍
3
2
February 2, 2022
Ремонт замена кнопки на айфон 25 мин
Быстро сделали и недорого
Так ещё и камеру сделали
Спасибо большое )))
За быстрый ремонт
4
2
November 10, 2021
Отдавал в ремонт телефон на замену дисплея, работа сделана на высшем уровне, сделали дополнительно диагностику телефона
6
2
October 4, 2023
Excellent service!
See original · Русский
1
2
October 28, 2022
Нормальная контора. Всё чётко сделали.
5
1
November 14, 2021
Большое спасибо, выручили, персонал просто лучший, еще раз спасибо)
6
2
June 8, 2022
Долго делают, и постоянно добавляют цену
2
3
November 18, 2022
Классный сервис
4
1